location_0_addressRegionName

location_0_addressCountryName

OFFSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

Operations Manager

Daily administrative duties in the office include, being first point of contact for all students, faculty and administrators visiting the office, answer phones/transfer calls, secure space on camps for special events, manage catering orders, do requisitions to request purchase order numbers in order to pay department bills, prepare check requests including stipends to submit, sort and distribute mail, assist with all admissions processes and other administrative tasks. Other perks currently include complimentary breakfast Thursdays in the dining hall, access to College community lectures and productions, complimentary College gym and library memberships, discounted and complimentary tickets to Siena Division I sporting events, and more.

Salary

KBSkills

ACTIVE

About Siena CollegeLocated in Loudonville, New York - just 10 minutes from the state capital of Albany - Siena empowers more than 3,400 students each year through a transformative journey we call the Education for a Lifetime. All members of the Siena College community work together to advance the College's mission to graduate Saints intent on making the world more just, peaceful, and humane. The Franciscan tradition, upon which Siena was founded, permeates throughout campus life. All community members are valued for their unique worth and recognized for their specific contributions toward the greater good. That spirit of belonging and respect reverberates across our 174-acre campus, which is ranked among the 50 most beautiful college campuses in the country by Condé Nast.  Siena is leading the way in Catholic, liberal arts education, and the national rankings help tell our story. Siena ranks number one in New York for job placement; top 10 among all Catholic colleges in the country; and among the top three percent of all institutions in the U.S according to the Wall Street Journal. It has always been our community of dedicated and passionate Saints who make this campus a coveted destination to work, live, and learn. We hope you'll consider joining us.Job Description:Siena College invites applications for the full-time position of Office Operations Manager for the Higher Education Opportunity Program (HEOP). This role manages and organizes all technical and administrative aspects of the HEOP office. Daily administrative duties in the office include, being first point of contact for all students, faculty and administrators visiting the office, answer phones/transfer calls, secure space on camps for special events, manage catering orders, do requisitions to request purchase order numbers in order to pay department bills, prepare check requests including stipends to submit, sort and distribute mail, assist with all admissions processes and other administrative tasks. In addition, this role helps with coordination and planning of all administrative tasks for our summer program along with delegating various office tasks to college work study students.Salary: $17.24/hour – 35 hours per week - This position is strictly an in-office role and does not offer the option for remote work. The hiring salaries above represent the College’s good faith estimate at the time of posting in compliance with the Albany County Salary Transparency Law.  Job Requirements: High School degree or equivalent and previous office experience required; Associates preferred.  Proficient in Microsoft Office Suite. Excellent communication, interpersonal and organizational skills required. Experience working with diverse student population is desirable.  Typing accuracy and the ability to work independently, answer phones in a friendly and courteous manner. Use discretion and independent judgement with interdepartmental communications.A background screening will be required.Additional Information:Benefits:Siena College offers a generous <a href="https://www.siena.edu/employment-opportunities/siena-benefits/" rel="nofollow">benefit package</a> to eligible full-time employees.  The benefit package currently includes a retirement plan contribution equal to 10% of an eligible participant’s compensation (as defined under the plan) after meeting the plan's eligibility requirements, and tuition reimbursement and exchange opportunities for eligible employees, spouses, and dependents. Eligible college employees currently enjoy a work schedule that includes half-day Fridays in the summer and an expansive holiday schedule, including up to two weeks off during winter break. Other perks currently include complimentary breakfast Thursdays in the dining hall, access to College community lectures and productions, complimentary College gym and library memberships, discounted and complimentary tickets to Siena Division I sporting events, and more. Opportunities for remote work may be available as well.Siena cares for and values each member of its workforce and actively supports upward mobility. We are a community of Siena Saints, and as we often say, the world needs more Saints.*Eligibility for individual employee benefits is determined at the time of hire and is subject to the terms and condition of the individual benefit. Siena College is a Franciscan and Catholic institution and expects members of its community to be knowledgeable about its <a href="https://www.siena.edu/visit/about/mission/" rel="nofollow">mission</a> and to make a positive contribution to that mission.Siena College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Applications InstructionsPlease submit cover letter, resume and contact information for three professional references.

Siena College is a unique community where members strive to work together in friendship and respect, and share a common commitment to building a world that is more just, peaceable, and humane. As a Franciscan community, Siena seeks to affirm the unique worth of each person. As an employer, Siena values the contribution of each faculty, administrator and staff member toward the greater good.

Siena College

Higher Education Opportunity Program (HEOP) Office Operations Manager

salaryMin

salaryMax

payPeriod

currency

Administrative Skills

Catering Services

Check Processing

Communication Skills

Faculty Administration

Higher Education

Interpersonal Skills

Legal

Mail Processing

Microsoft Office

Office Management

Operations Management

Order Management

Order-to-Pay

Organizational Skills

Plan Meetings

Purchase Orders

Retirement Plan

Telephone Skills

Tuition Reimbursement

Typing

Work From Home

monster

YEAR

Specialist

Bachelor’s degree in a human services related field with (2) years of work experience providing case management/care coordination services with one of the following populations: persons with HIV/AIDS, Hepatitis C, Substance Use and/or Behavioral Health Conditions. · Responsible for coordinating care for PrEP patients, including appointment scheduling, transportation to medical appointments, scheduling external specialty appointments, insurance navigation, and any other patient-specific needs.

<div>Description</div><div>  GENERAL RESPONSIBILITIES: The PrEP Specialist is a member of the Community Prevention and Treatment Services Team. This position works directly with patients to educate them on the benefits and administration of Pre-Exposure Prophylaxis (PrEP) in the interest of remaining HIV negative. Populations served by CPTS PrEP Specialist consist primarily of individuals facing social health disparities. This includes but is not limited to individuals living with substance use disorder, members of the LGBTQIA+ community, people of varying disability status, and individuals seeking gender-affirming care. These services are provided to patients regardless of race, ethnicity, age, income status, gender expression and/or orientation, and sexuality. The PrEP Specialist is responsible for assessing the needs of the patient throughout all stages of PrEP medication management. This includes educating individuals on the importance of sexual health and awareness, risk reduction, and adherence counseling. The PrEP Specialist ensures that patients are effectively linked to care, receive routine lab work confirming their HIV negative status while on PrEP, and are offered testing for sexually transmitted infections on a quarterly basis. This position conducts community outreach to promote the importance and overall use of Pre-Exposure Prophylaxis. The role of the PrEP Specialist is to provide whole-person centered care to patients who are prescribed this preventative medication while promoting the message that PrEP is for everyone.  RESPONSIBILITIES:· Supports enrolled PrEP participants in medication adherence and appointment attendance.· Coordinates face to face or over the phone intakes with individuals who are interested in PrEP services.· Promotes a holistic approach to primary care by assessing needs through quarterly Social Determinant of Health, Mental Health, substance use, and program re-assessment screenings.· Responsible for coordinating care for PrEP patients, including appointment scheduling, transportation to medical appointments, scheduling external specialty appointments, insurance navigation, and any other patient-specific needs.· Coordinates and collaborates with local pharmacies to reduce barriers for timely access to affordable PrEP medication, including copay assistance programs for underinsured or uninsured individuals.· Regularly performs outreach and provides PrEP and sexual health group education to populations receiving services from local community based organizations as well as staff at these organizations.· Provides rapid HIV and Hepatitis C testing to individuals during outreach sessions at local CBOs if requested, ensuring that individuals are aware of their status and linked to care and treatment if necessary.· Leads discussions virtually/in person about PrEP education and its effectiveness at both community and state levels.· Responsible for ethical documentation of all patient visits, care coordination services, and lab results in both Athena and AIRS, including PrEP education, adherence, side effects, and risk reduction.· Demonstrates knowledge of development across the lifespan, cultural and linguistic norms of minority populations and subpopulations, and awareness of socioeconomic health disparities as it pertains to medical and mental health treatment and prognosis.· Responsible for submitting monthly program reports highlighting outreach activities, referrals made to the PrEP program, active engagement services, and program successes and challenges.· Deliver in-house PrEP educational program for providers and clinic staff on an ongoing basis with emphasis to barriers to PrEP uptake. · Develop PrEP educational and promotional/outreach materials in collaboration with Development staff for community residents, WMY patients, and other community partner agencies.· Participate in provider meetings to address barriers in identifying and enrolling high-risk individuals who are appropriate for PrEP.· Attend off-site community events; including weekends, to promote PrEP services at WMY· Provide comprehensive care coordination services for patients with emphasis on barriers to treatment adherence. · Routinely assess the need for partner services, including partner notification assistance, and make referrals as needed.· Participates in monthly CPTS team meetings to measure progress towards accomplishment of work plan goals and objectives.· Participates in Performance Improvement/Continuous Quality Improvement activities, as assigned.· Participates in regular trainings pertaining to PrEP services, cultural competency and infectious disease education.· Remains current and up-to-date on issues related to HIV and PrEP.· Demonstrates excellence in both internal and external customer service.· Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality.· Ensures and/or remains in compliance with local, state, and federal regulations.· Adheres to the National Patient Safety Goals as defined by the Joint Commission and the Whitney M. Young Jr. Health Center.· Completes other duties as assigned.</div><div>Requirements</div><div>  MINIMUM QUALIFICATIONS:Associate’s degree in a human services related field and 3 years’ experience providing case management/care coordination in a community and human services agency. Strong written and verbal communication skills; Provides excellent customer service and demonstrates a high level of cultural competency. Has the ability to adhere to strict confidentiality guidelines. Has a working knowledge of computers/technology. Must possess a valid driver’s license.   PREFERRED QUALIFICATIONS:Bachelor’s degree in a human services related field with (2) years of work experience providing case management/care coordination services with one of the following populations: persons with HIV/AIDS, Hepatitis C, Substance Use and/or Behavioral Health Conditions. Strong written and verbal communication skills. Experience with public speaking a plus. Strong working knowledge of commuters/technology and databases. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary range: $21.00 - $23.00 hourly</div>

Whitney M. Young Jr. Health Center

PrEP Specialist

Behavioral Health

Calendar Management

Case Management

Co-Payments

Compensation and Benefits

Corporate Compliance

Customer Support/Service

Documentation

Driver's License

Federal Laws and Regulations

HIPAA (Health Insurance Portability and Accountability Act)

HIV/AIDS (Acquired Immune Deficiency Syndrome)

Health Education

Hepatitis C

Infectious Diseases

Insurance

Laboratory

Medications

Needs Assessment

Patient Care

Patient Education

Patient Safety

Performance Management

Prescription Drugs

Presentation/Verbal Skills

Primary Care

Program Evaluation

Project Planning

Psychiatry and Mental Health

Quality Management

Risk

Risk Management

Side Effects

State Laws and Regulations

Team Player

Testing

The Joint Commission (TJC)

Time Management

Writing Skills

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