Remote Technical Product Support Engineers University of UtahRemote Technical Product Support EngineersSalt Lake City, UTRemoteFull timeLocated in the state-of-the-art UETN Operations Center at the Eccles Broadcast Center on the University of Utah campus, this Service Desk position serves as the primary point of contact for technical support and customer assistance related to the Utah Education Network's Interactive Video Conferencing ( UETN - IVC ) system. • Utilizing various software tools and applications the position provides Tier 1 troubleshooting support for the Utah Education Network's statewide video tele-conferencing system (UEN-IVC), infrastructure and endpoints.
Real-Time Operations / Test Analyst JT4 LLCReal-Time Operations / Test AnalystSalt Lake City, UtahSome jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
Operations Test and Data Analyst JT4 LLCOperations Test and Data AnalystSalt Lake City, UtahSome jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. Completion of technical training and seven years of related experience; or an associate degree and four years of related experience; or a related bachelor's degree (engineering, math, computer science, or physics) and two years of related experience; or a related master's degree.
NewMES Engineer II - Contract TalentBurst, Inc.MES Engineer II - ContractDraper, UT$40–$45 / hourThis individual will support the day-to-day operations of all commercial lines within the site, new product rollouts, and enhancements or improvements to the existing models. As this role supports commercial production on a site with 2 shift operations, it is expected to be on-site during your shift but also on call during the 2nd shift timeframe.
NewQuality Engineer II - Contract TalentBurst, Inc.Quality Engineer II - ContractDraper, UT$40–$45 / hourRead worker logs, product processing sheets, and specification sheets to verify that records adhere to quality assurance specifications. Prepare charts, graphs, and diagrams to illustrate workflow, routing, floor layouts, material handling, and machine utilization.
NewSenior Quality Assurance Engineer JouléSenior Quality Assurance EngineerSalt Lake City, UT$55–$62.53 / hourBachelor's degree in Mechanical Engineering, Biomedical Engineering, Manufacturing Engineering, Industrial Engineering, Chemical Engineering, or related technical discipline. The successful candidate will work closely with manufacturing, operations, supplier quality, and engineering teams to investigate nonconformances, implement corrective actions, and ensure compliance with applicable quality system requirements.
Power Systems Field Engineer JT4 LLCPower Systems Field EngineerSalt Lake City, UtahJT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. This job requires a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
Electrical Engineer, Journeyman DCS CorporationElectrical Engineer, JourneymanOgden, UTYour work will apply practical engineering knowledge across a broad range of established system engineering principles, concepts, and methods, with a strong emphasis on electrical engineering while ensuring Operational Safety, Suitability, and Effectiveness (OSS&E) is integrated into all activities. In this role, you will provide Electrical Engineering support for programs and projects, ensuring the successful research, design, development, installation, testing, and operation of systems under the Integrated Product Team (IPT).
Engineer (I or II) PacifiCorpEngineer (I or II)Salt Lake City, UT$77,200–$122,100 / yearProvides engineering support throughout the equipment lifecycle including specification development, procurement, manufacturing oversight, factory inspections, commissioning support, equipment performance review, and failure investigations. PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.
Joint Data Network & Information Technology Field Engineer JT4 LLCJoint Data Network & Information Technology Field EngineerSalt Lake City, UtahA Joint Data Network & Information Technology Field Engineer performs or leads complex field engineering assignments and perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing, and maintenance of complex electronic / mechanical equipment and information technology (IT) systems and infrastructures. Researches engineering solutions to address software and hardware requirements in support of system sustainment and new system projects that handle computing, networking, video, audio and data while taking into consideration emissions and communications requirements.
Network Engineer Thrive FoodsNetwork EngineerAMERICAN FORK, UTThey will assist with network projects, monitor and maintain IT infrastructure, troubleshoot connectivity issues, provision equipment, and support users with hardware, software, Microsoft 365, and access-related issues. The Network Engineer is responsible for supporting and maintaining the organization's network infrastructure while providing technical support to end users across multiple business locations.
Engineer (Senior/Principal) PacifiCorpEngineer (Senior/Principal)Salt Lake City, UT$102,000–$161,370 / yearProvides engineering support throughout the equipment lifecycle including specification development, procurement, manufacturing oversight, factory inspections, commissioning support, equipment performance review, and failure investigations. Senior Engineer: Five or more years of related experience; demonstrated expertise in equipment evaluation and project leadership; ability to support equipment failure investigations and apply root cause analysis methodologies.
Network Engineer JT4 LLCNetwork EngineerSalt Lake City, UtahEmployee will be responsible for performing the following functions/duties: Support planning, design, evaluation, modification, operation, maintenance and sustainment of complex analog and digital voice, data and video communications networks, systems and equipment using a variety of transport media to include; twisted pair, coaxial cable, optical fiber, radio, microwave, point-to-point and point-to-multipoint networks. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
NewProcess Engineer, Box Elder Plant Procter & GambleProcess Engineer, Box Elder PlantBear River City, UT$85,000–$122,200Data Analysis & Value Creation: Leverage data management and visualization tools (e.g., Databricks, SQL, Tableau, Power BI) to analyze trends, generate actionable insights, and collaborate with stakeholders to define solutions that drive business outcomes. Process Optimization & Loss Elimination: Identify, prioritize, and eliminate losses and inefficiencies through root cause analysis, implementing innovative solutions to streamline processes and reduce manual intervention.
Sr. Test Automation Engineer System OneSr. Test Automation EngineerCottonwood Heights, UT$170 / hourThis is an exciting opportunity for an experienced automation engineer who thrives in fast-paced Agile environments, enjoys working across the software development lifecycle, and is eager to contribute to modern cloud-native applications, AI-powered solutions, Kubernetes-based deployments, and microservices architectures. In this role, you will collaborate with architects, software engineers, product leaders, and business stakeholders to solve complex technical challenges and deliver scalable, high-quality solutions that drive innovation, efficiency, and business value.
Senior Mechanical Engineer System OneSenior Mechanical EngineerSalt Lake City, UT$67.30–$79.32 / hourLead the mechanical design and technical execution of mining-related projects involving piping networks, HVAC installations, bulk material handling equipment, and crushing systems. Produce engineering designs and technical solutions for heavy industrial facilities across all project phases, from initial planning through detailed design.
Sr. Tech Operations Engineer, Manufacturing Operations Amazon.com IncSr. Tech Operations Engineer, Manufacturing OperationsSalt Lake City, UTThis role requires exceptional leadership in delivering detailed plans to execute complex rack build deployments while collaborating with cross-functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance, and sustainability. We are seeking a highly analytical, driven, and experienced Mfg Ops Engineer to manage contract manufacturing vendor relationships and drive operational excellence in our high-velocity manufacturing operations.
Network Operations Engineer 3 Berkshire Hathaway Energy CoNetwork Operations Engineer 3UTThis role emphasizes network operations leadership, including work order and ticket queue management, production support, lifecycle planning, and the coordinated execution of network changes across corporate, data center, and field environments. The Network Operations Engineer 3 serves as an advanced technical contributor responsible for the operational stability, lifecycle management, and execution of Berkshire Hathaway Energy's enterprise network infrastructure.
Information Security Operations Engineer, Sr. Deseret Mutual Benefit AdministratorsInformation Security Operations Engineer, Sr.Salt Lake City, UTFull timeEvaluate and implement solutions to identify anomalous and malicious traffic in various technologies and platforms including: M365, AWS, APIs, web applications, and emergent technologies. Responsibilities: Help define and implement a comprehensive observability function to identify, detect, and respond to cybersecurity attacks and incidents.
DC Operations Engineer (On-site) Lakeshore Equipment CoDC Operations Engineer (On-site)Garland, UTPeople are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. Here's what we're looking for: Required: Bachelor's degree in Industrial or Systems Engineering, Supply Chain, Logistics, Operations Management, Business Analytics, Statistics or a related quantitative field, or an equivalent combination of education and work experience.
Security Operations Engineer Everpure, IncSecurity Operations EngineerLehi, UT$120,000–$180,000 / yearOffensive Security & Strategic Communication: You bring practical experience with threat emulation and deception technologies mapped to MITRE ATT&CK, coupled with the ability to partner with engineering teams to prioritize remediation and translate technical risk into business-relevant language. Zero Trust & Cloud Specialization: You have technical depth in configuring and operating Zero Trust platforms-specifically Zscaler ZIA/ZPA (including SSL inspection design and policy tuning)-and experience securing major cloud providers like AWS, GCP, or Azure.
Marketing Operations Engineer (MarTech / GTM Systems) KADENCE (USA) INCMarketing Operations Engineer (MarTech / GTM Systems)Salt Lake City, UTBridge marketing strategy and technical execution by partnering closely with Demand Gen, Content, Product Marketing, RevOps/Sales Ops, CX, and Leadership, in addition to collaborating with Engineering when needed on tech troubleshooting and integrations. Support a bowtie sales model by enabling both new logo and expansion motions with lifecycle triggers, handoff workflows, and automated follow-up systems that reduce friction and speed up revenue.
Senior Cybersecurity Operations Engineer - AI Bread Financial Holdings IncSenior Cybersecurity Operations Engineer - AIUT$97,900–$177,400 / yearIntermediate to expert level knowledge of IT tools and practices including, but not limited to: Networking, LDAP Directories, Vulnerability/Patch Management, Change Management, Incident Management, Server and Desktop Management, Mainframe Technologies, Encryption and Key Management, Cloud Architecture and Computing, Software Application General Computing Controls, Business Continuity/Disaster Recovery, Software Development Lifecycle, Access Management, and Cyber Security Tools (Security Incident Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), Data Loss Prevention (DLP), Intrusion Detection System (IDS), Intrusion Prevention System (IPS), End User Behavioral Analytics (EUBA), Web Application Firewall (WAF), Network Access Control (NAC), Privileged Access Management (PAM), Endpoint Detection Response (EDR). Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.
25-161.A - Operations Engineer Harvest Midstream25-161.A - Operations EngineerUtahPerforms due diligence work on midstream assets proposed to be acquired by Harvest, including participating in data rooms, conducting field reviews and observations. Broad based engineering and operational knowledge with the ability to understand, lead efforts in or provide internal support for civil, electrical, mechanical and process control issues or designs.
AI Engineer IV – Operations ConsultNetAI Engineer IV – OperationsMendon, UT$75–$95 / hourOur client, a global leader in advanced autonomous and robotic solutions and creator of the industry's most advanced unmanned command and control solution for vehicle operations, is seeking an experienced AI Engineer to design, prototype, and deploy AI-driven solutions that improve operational efficiency and automate decision-making across complex operational environments. The ideal candidate will collaborate closely with operations leaders, software engineers, and data teams to move models from experimentation into production systems, while ensuring reliable monitoring, feedback loops, and measurable business impact.
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations Amazon.com IncSr. Manufacturing Test Engineer, AWS Rack Mfg OperationsSalt Lake City, UTWe are seeking a Manufacturing Test Engineer to support final assembly and test (FA&T) operations for enterprise-class hardware products-including servers, storage systems, network equipment, and machine learning/AI accelerator platforms. Build and Scale Test Software: Design and maintain production test software and automation frameworks using Python, Bash, and related tooling, including test sequencing, equipment control, data collection, and reporting pipelines.
Remote Operations Engineer Graymont LtdRemote Operations EngineerSandy, UTRemoteThe Remote Operations Engineer plays a crucial role in ensuring safe & continuous operation, product quality, and compliance with environmental requirements by collaborating with plant-based personnel and other Remote Operations Engineers based out of our ROC in Moncton, New Brunswick to ensure efficient and safe operations. Reporting to the Remote Operations Supervisor, the Remote Operations Engineers are responsible for the continuous monitoring of control systems for select plant equipment, including but not limited to lime calcination (rotary and vertical kilns) and atmospheric lime hydrators.
Cyber Operations Engineer III Conduent IncCyber Operations Engineer IIISandy, UT$91,438–$118,750 / yearYou'll be a part of Conduent Cyber Security Operations team, the Level III CSIRT lead Analyst that will utilize multiple security technologies that allow CSIRT members to work collaboratively and efficiently while responding to threats. We need someone who can perform responsibilities associated with investigating Incidents escalated from Level I and II incident responders, conducting technical investigations for security incidents, providing process improvements, and Incident management.
Sustaining Project Engineer, Operations Becton Dickinson and CoSustaining Project Engineer, OperationsSandy, UTCommunication Catalyst: Serve as the vital bridge between platform project teams and manufacturing sites, translating complex execution needs, risks, and constraints into actionable insights. Documentation Guardian: Ensure meticulous completion of all required documentation and change control activities, including validation documentation, training coordination, and implementation closeout.
Senior IAM Operations Engineer I Kirkland & Ellis LLPSenior IAM Operations Engineer ISalt Lake City, UTThis senior-level role blends hands-on engineering with strategic thinking-reviewing current implementations, identifying opportunities for improvement, building roadmaps, and delivering enhancements that strengthen security, efficiency, and user experience across the firm. As a Sr IAM Operations Engineer I, you'll play a critical role in implementing, supporting, and evolving Customer and Enterprise Identity & Access Management (IAM) capabilities across Kirkland & Ellis' technology landscape.
Sentinel ICBM Wing Operations Engineer BAE Systems PlcSentinel ICBM Wing Operations EngineerUTfor description visit the url https://jobs.baesystems.com/global/en/job/BAE1US125826BREXTERNAL/Sentinel-ICBM-Wing-Operations-Engineer .
Lead Engineer - CCaaS Operations MaximusLead Engineer - CCaaS OperationsSt. George, UTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai) .
Engineer/Operations Project Manager PacifiCorpEngineer/Operations Project ManagerSALT LAKE CITY, UT$102,000–$140,250 / yearIn addition to having responsibility for all aspects of the project over the entire project life (initiate, plan, execute, control, close), is responsible for assembling project teams, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of assigned projects. Interpersonal and communication skills to facilitate team efforts, provide guidance and direction to team members, and communicate project objectives, parameters, status, and outcomes to stakeholders.
Mgr, Network Operations Berkshire Hathaway Energy CoMgr, Network OperationsUTReporting to the Director, Network Services, this role manages a team of Network Operations Engineers responsible for monitoring, supporting, maintaining, and improving network services across corporate, data center, and field environments. The Network Operations Manager is responsible for leading day‑to‑day network operations and ensuring the reliable, secure, and efficient operation of Berkshire Hathaway Energy's enterprise network infrastructure.
Manager, IT Operations 1 O.C. Tanner CompanyManager, IT OperationsUtahOperationalize O.C. Tanner’s Leadership Principles: Demonstrate leadership through consistent, observable behaviors—align work to the company’s vision, act with a strong sense of ownership, prioritize client impact in decision-making, build trust through follow-through and transparency, and collaborate effectively across teams. A successful candidate will be an experienced manager ready to take on new challenges, with a strong focus on operational excellence, strong people development skills, and the ability to lead cross-functional teams.
Senior Director, Regional Business Operations Director WSP Global IncSenior Director, Regional Business Operations DirectorUT$175,000–$352,000 / yearThis role can sit in any of our Offices - preferably in one of the list offices: Detroit, MI Chicago, IL Washington DC Philadelphia, PA Phoenix, AZ Salt Lake City, UT Seattle, WA Your Impact Duties and Responsibilities General duties and expectations of the Region Operations Director include: Develop, implement, and oversee operational strategies and business plans that drive operational excellence, support growth initiatives, and optimize business unit performance. Compensation: Expected Salary (all locations): $175,000 - $352,000 WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.
Senior Power Generation Operations & Maintenance Specialist Black & Veatch Holding CoSenior Power Generation Operations & Maintenance SpecialistSouth Jordan, UT15 years of experience as a Plant Engineer with extensive experience in Maintenance and Operations repair and replacement of conventional boilers firing coal, gas, and oil, Heat Recovery Heat Exchangers (HRSG's), Combustion and Steam Turbines, Generators, Balance of Plant (BOP) and electrical and controls equipment. Experience with conventional power generation, Simple and Combined cycle gas turbines (SCGT and CCGT), and solid fuel handling, including: Power Plant Operations & Maintenance Processes, Construction, Outage, Startup, and routine operation and maintenance field experience.
Operations Manager 1 (Supply Chain/Logistics) Penske CorporationOperations Manager 1 (Supply Chain/Logistics)Salt Lake City, UTWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Strong sense of urgency, capable of leading mid-large team of associates, while multi-tasking between needs of key stakeholders, operations, and associates in various logistic roles.
Nuclear Operations Manager Valar AtomicsNuclear Operations ManagerOrangeville, UtahThis is a hands-on leadership role responsible for guiding reactor and fuel plant operators, managing radiation safety and compliance, and ensuring operational excellence across all systems and shifts. You'll oversee both the reactor plant and the pilot TRISO fuel fabrication facility, ensuring smooth, safe, and efficient operation of all site activities—from startup and commissioning through steady-state operation and production.
Assistant Director of Venue Operations - Innovation Tower The University of Texas at AustinAssistant Director of Venue Operations - Innovation TowerAustin, UtahResponsible for preparing Innovation Tower venue space for launch on September 1, 2026 under the direction of UEE and Discovery to Impact leadership, including furniture installations, layout implementation, vendor coordination, A/V set-up, signage and operational readiness. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Vice President of Operations 3formVice President of OperationsWest Valley City, UtahThe VP oversees custom architectural fabrication, resin panel manufacturing, glass production, and architectural lighting operations, ensuring alignment between customer demand, production capabilities, and business objectives. The Vice President of Operations is a key member of the executive leadership team responsible for leading manufacturing, supply chain, quality, and operational performance across 3form's multi-site manufacturing operations.
Senior Director, Plant Operations Edwards LifesciencesSenior Director, Plant OperationsSalt Lake, UtahThe Senior Director, Plant Operations is accountable for end-to-end site performance, leading all manufacturing, engineering, and site support functions to deliver on safety, quality, delivery, and cost objectives. Whether your work includes strategic inventory planning, labeling, warehouse management, material handling, or any of our other supply chain opportunities, you will be making a meaningful contribution to our team and to patients all over the world.
Network Operations Center System Administrator Persistent SystemsNetwork Operations Center System AdministratorClearfield, Utah$90,000–$109,000 / yearRespond to system alerts and alarms, trouble tickets, emails, and phone calls from users, conduct initial triage and escalation to provide timely resolution and maintain system availability and performance. Duties will include monitoring and managing network operations, responding to system alerts, performing system maintenance, and providing first-level technical support for both local and remote enclaves.
Vice President of Operations 3form LLCVice President of OperationsWest Valley City, UTThe Vice President of Operations is a key member of the executive leadership team responsible for leading manufacturing, supply chain, quality, and operational performance across 3forms multi-site manufacturing operations. The VP oversees custom architectural fabrication, resin panel manufacturing, glass production, and architectural lighting operations, ensuring alignment between customer demand, production capabilities, and business objectives.
Manager, Facilities Operations Commissioning QTS Realty Trust LLCManager, Facilities Operations CommissioningEagle Mountain, UTThis role will provide assistance with commissioning-related engineering, including the coordination, installation, and integration of connectivity, network infrastructure, security, life safety, other building subsystems and finishes, transformers, electrical switchgear, UPS (Uninterrupted Power Supply), STS (Static Transfer Switch), PDU (Power Distribution Unit), electrical distribution equipment, Chillers, water loops/components, Cooling distribution equipment, Electrical Power Monitoring Systems, and Building Management and automation systems. (Including but not limited to uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, air economizers.).
Critical Operations Technician I QTS Realty Trust LLCCritical Operations Technician IEagle Mountain, UTThe role is also responsible for assisting customers on the Data Center floor both in person and via the telephone, performing customer equipment installs, managing tickets within the ticketing system, communicating and escalating alerts and customer requests to systems engineers for resolution, and completing tasks pertaining to computer hardware, software or operation systems. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
NewComputer Operations Analyst 2/3 Northrop Grumman CorpComputer Operations Analyst 2/3Magna, UT$72,100–$108,100 / yearMaintains control of software and hardware change implementations and coordinated changes with applicable personnel to ensure proper utilization of CPU resources, channel I/O completion, peripheral devices, DASD and network environments. Preferred Qualifications: The ideal candidate will have a Bachelor's degree in Information Technology, a Security+ CE, a Network+, an A+ certification, an MCSE (or other Microsoft certification), and 3 years of Windows Administration to include Active Directory, Group Policy, and Exchange server.
Sr. Operations Specialist - SCADA SM Energy CoSr. Operations Specialist - SCADAUTSM Energy offers competitive compensation and benefits programs which include, but are not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. Strong operational and maintenance knowledge of wellhead equipment, Hydrocarbon tanks, Facility Process, analog devices (Pressure, Level, Temperature, & Flow) and accessories.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerSalt Lake City, UT$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerSalt Lake City, UT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.