Technical Analyst – Investment Operations (Wires Management) VBeyond CorporationTechnical Analyst – Investment Operations (Wires Management)New York, NY$150,000–$180,000 / yearFull timeThe individual will work closely with key stakeholders in the Investment Operations functions to lead projects, gather and document business requirements, and coordinate the development, testing, implementation, and ongoing support of these requirements. Seeking a business-focused technologist and functional subject matter expert to support the advancement of technology capabilities in the Middle Office and Controllers businesses.
NewProduct Operations Manager, Implementation Vaco LLCProduct Operations Manager, ImplementationNew York, NY$150,000–$200,000p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Canadian residents may access our policies in English here and in French here.
Manager, HR & Talent Operations - Fashion Apparel JobotManager, HR & Talent Operations - Fashion ApparelNew York, NY$100,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead HR for a dynamic NYC office where you’ll shape culture, drive employee experience, and enjoy competitive pay, great benefits, and real room to grow!
Regional Director, LIHTC Property Management Operations Page GroupRegional Director, LIHTC Property Management OperationsNew York, NY$190,000–$235,000 / yearFull timeThe Regional Director, LIHTC Property Management Operations will oversee and optimize property management operations across multiple locations, ensuring compliance with all regulations and delivering exceptional results. A successful Regional Director, LIHTC Property Management Operations should have: Strong expertise in LIHTC property management and compliance requirements.
NewSenior Manager, Clinical Vendor Contracts & Alliance Management, Clinical Operations Agios PharmaceuticalsSenior Manager, Clinical Vendor Contracts & Alliance Management, Clinical OperationsNew York, NY$131,000–$196,000 / yearThe Senior Manager, Clinical Vendor Contracts and Alliance Management is responsible for relationship management, strategic insight, tactical support and execution of end-to-end outsourcing activities required to successfully execute clinical studies in a fast-paced and dynamic environment. Includes, but is not limited to contributing to service needs discussions in Clinical Trial Working Group (CTWG), identifying vendors, gathering business needs, and leading RFPs, bid defense meetings, scoring and award discussions.
NewManager SaaS Operations Vaco LLCManager SaaS OperationsNew York, NY$50–$80p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Canadian residents may access our policies in English here and in French here.
NewDirector Field Procurement Operations Vaco LLCDirector Field Procurement OperationsNew York City, NY$180,000–$220,000p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Associate Director, Regulatory (RIM) Business Systems and Operations Daiichi Sankyo, Inc.Associate Director, Regulatory (RIM) Business Systems and OperationsBasking Ridge, NJ$157,920–$236,880 / yearFull timep style="margin:0in;line-height:normal;font-size:12pt;font-family:'aptos' , sans-serif">Download Our Benefits Summary PDF. The Associate Director, Business Systems & Operations Management will function at various times as a manager of one or more business systems, as a leader of sub-teams or workstreams within larger projects or programs, as a contributor within various systems-related working groups, and as a senior business analyst, as required.
Clinical Study Manager, Clinical Operations Daiichi Sankyo, Inc.Clinical Study Manager, Clinical OperationsBasking Ridge, NJ$136,080–$204,120 / yearFull timep style="margin:0in;line-height:normal;font-size:12pt;font-family:'aptos' , sans-serif">Download Our Benefits Summary PDF. CRO Oversight: Responsible for the oversight, performance, and management of CRO(s) and 3rd party vendors (sub-contracted by CRO) to ensure compliance with Daiichi Sankyo’s quality measures and adherence to scope of work within timelines and budget at a task level.
Clinical Study Manager, Global Clinical Operations Daiichi Sankyo, Inc.Clinical Study Manager, Global Clinical OperationsBasking Ridge, NJ$136,080–$204,120 / yearFull timep style="margin:0in;line-height:normal;font-size:12pt;font-family:'aptos' , sans-serif">Download Our Benefits Summary PDF. CRO Oversight: Responsible for the oversight, performance, and management of CRO(s) and 3rd party vendors (sub-contracted by CRO) to ensure compliance with Daiichi Sankyo’s quality measures and adherence to scope of work within timelines and budget at a task level.
NewLead Legal Operations Manager PlaidLead Legal Operations ManagerNew York, NY$190,080–$237,600 / yearPlus real experience running legal-focused AI tools (Claude for Legal, Harvey, GC.AI) in production: not just piloting them, but scaling adoption, building the guardrails and quality controls, and showing the productivity gains. Take what we’ve already built with tools like Claude for Legal and Harvey and drive us into the next phase: deeper integration into day-to-day workflows; broader rollout to more use cases (contracting, research, knowledge management, intake, drafting); and measurable productivity gains.
NewOperations Manager Keurig Dr PepperOperations ManagerAvenel, NJ$95,000–$115,500 / yearul>High school diploma or general equivalency diploma (GED) with 5 years’ experience in a distribution center / DSD Warehouse environment OR a Bachelor’s Degree in Business, Supply Chain Management, Logistics, or related field with 3 years’ experience in a distribution center / DSD Warehouse environment . You will help foster our ONE KDP culture and environment by providing leadership, communication and performance management for your onsite people managers and team members, to enable the growth and development of our people and organization.
NewSenior Staffing & Operations Manager TeneoSenior Staffing & Operations ManagerNew York, NY$100,000–$200,000 / yearp>Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance and ESG. As Senior Staffing & Operations Manager, you will drive how teams are deployed across accounts — ensuring the right talent is aligned to the highest-priority work while optimizing utilization, team performance, and overall business efficiency.
Loan Servicing Specialist I - Operations Generalist United Nations Federal Credit UnionLoan Servicing Specialist I - Operations GeneralistNew York, NY$62,290 / yearFull timeCollaborate with Mortgage Originations, Post Closing, Finance, and Member Experience teams to resolve discrepancies, ensure data accuracy, and provide backup support for operational processes throughout the loan lifecycle. Core Loan Servicing Operations: Support loan boarding, escrow setup, payment processing, reconciliations, and loan payoff activities, including validation of loan terms and per diem calculations.
NewEvent Operations Manager - This Week In Fintech PlaidEvent Operations Manager - This Week In FintechNew York, NY$110,400–$136,800 / yearWhat began as a newsletter focused on curating and sharing industry updates, trends, and innovations in the fintech space has grown to include a range of products including podcasts, events, conferences, and an online community to bring together fintech professionals, investors, and enthusiasts worldwide. This Week in Fintech is the largest global fintech media company with 200,000+ subscribers to a publication that provides insights, news, and connections within the financial technology ecosystem.
Global Cards Solutions Specialist II - Operations United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - OperationsNew York, NY$62,290 / yearul>Uphold UNFCU’s mission, core values, and guiding principles by consistently demonstrating service excellence and delivering an exceptional experience to members and colleagues, regardless of role or seniority. Review chargeback and arbitration documentation for card fraud cases, determine appropriate action, and collaborate with the Accounting Department to reconcile fraud and dispute accounts.
NewRevenue Operations Manager - Customer Operations LaterRevenue Operations Manager - Customer OperationsNew York, NYRemote$130,000–$140,000 / yearp>By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
NewVP of Operations (on-site) JobotVP of Operations (on-site)West Hempstead, NY$250,000–$275,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Go beyond command models, shape vision, influence partners, and scale a thriving multi site physician group on Long Island.
NewEngineering Operations Manager *US AMR-Jones Lang LaSalle Americas, Inc.Engineering Operations ManagerNew York, NY$137,000–$157,000p>If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. • Establish and maintain a safety-first culture by promoting safe work practices, ensuring timely training completion, and driving best practices for safe behavior • Oversee implementation of approved initiatives and programs by managing and coordinating property team efforts including vendors, contractors, and facility employees.
NewSenior Manager, Medical Affairs Operations - Remote Agios PharmaceuticalsSenior Manager, Medical Affairs Operations - RemoteNew York, NYRemote$131,035–$196,553 / yearli>Manage the execution of Agios’ patient advocacy conference plans for PK deficiency, thalassemia, and sickle cell disease; participate in cross-functional planning meetings; obtain compliance approval for related materials; and attend virtual and in-person conferences, when needed. Provide operational and project management support to the US patient advocacy team, ensuring smooth day-to-day coordination across priorities, stakeholders, and deliverables, and flex to support various other functions within Medical Affairs as needs arise.
Music Content Operations Manager II BC ForwardMusic Content Operations Manager IINew York, NYFull timeThe ideal candidate will have strong experience in operations, data management, ownership research, and process automation and a proven ability to improve data accuracy, optimize workflows, and support partner operations. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewOperations Manager Capstone Logistics LLCOperations ManagerElizabeth, New JerseyFull timeWe have an outstanding career opportunity for a driven, successful leader with at least 3* years* of increasing management responsibility in the distribution/transportation fields. This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent.
Manager, Clinical Adjudication Operations Daiichi Sankyo, Inc.Manager, Clinical Adjudication OperationsBasking Ridge, NJ$127,280–$190,920 / yearFull timep style="margin:0in;line-height:normal;font-size:12pt;font-family:'aptos' , sans-serif">Download Our Benefits Summary PDF. Become a Subject Matter Expert (SME) with the process currently in use; be able to describe to study teams and other key departments how their study will interact with the adjudication vendor; Describe the expectation and importance of adjudication between the vendor to the CRO; Become an active “extended team member” to multiple studies at the same time; Being extremely organized to discuss with studies at different timepoints.
NewOperations Coordinator Success Academy Charter Schools, Inc.Operations CoordinatorThe Bronx, NY$20–$20div>Reporting directly to the School Business Operations Manager (BOM), The Operations Coordinator (Hourly) plays a crucial role in providing essential support to the School Business Operations Manager (BOM) and contributing to a positive and well-organized school environment. Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike.
NewExecutive Director, Head of Clinical Supply Planning and Operations SCM Daiichi Sankyo, Inc.Executive Director, Head of Clinical Supply Planning and Operations SCMBasking Ridge, NJ$255,000–$425,000 / yearFull timeAdditionally, as the regional head of DSI (US) CSO, this position will 1) Oversee all the Clinical Supply Operation-related functions in DSI, 2) Ensure alignment between DSI-CSO and TECH Unit sub-functions (Project Lead (CMC), Regulatory Affairs CMC, Process Technology Research, Formulation Technology Research, and Analytical & Quality Evaluation Research), 3) Make the best effort to increase the total performance of the TECH Unit. Download Our Benefits Summary PDF.
NewSenior Product Manager - AI Investment Operations, Vice President BlackRockSenior Product Manager - AI Investment Operations, Vice PresidentNew York, NY$162,500–$215,000 / yearp>To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. As a $1BN+ technology platform, Aladdin is increasingly leveraging artificial intelligence to transform investment operations—driving automation, improving data quality, and enabling more intelligent decision-making across the post-trade lifecycle.
Senior Director - Operations Page GroupSenior Director - OperationsNew York, NY$200,000–$250,000 / yearFull timeThe Senior Director - Finacial Property Operations will oversee and enhance operational processes within the property department of a reputable community real estate developer doing sizable projects, ground up and preservation across residential, commercial and biased in affordable housing. Competitive annual salary ranging from $200000 to $250000 USD with an eceptional packge, high levels of growth on offer, an opportunity to really add value and make an impact, Opportunities for career growth within a respected professional services organization.
NewSenior Manager, Commercial Training, Commercial Operations and Analytics Agios PharmaceuticalsSenior Manager, Commercial Training, Commercial Operations and AnalyticsNew York, NY$131,035–$196,553 / yearli>Design, develop, deliver, and maintain training programs and assets – including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications – for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams. Own end-to-end execution of major training moments – new hire classes, National Sales Meetings, POA meetings, workshops, and training events – including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones.
NewVP, Revenue Operations - Remote LaterVP, Revenue Operations - RemoteNew York, NYRemote$190,000–$220,000 / yearp>By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Youre accountable for pipeline mechanics, forecasting, territory design, lead routing, renewal operations, and the cross-functional processes that keep a high-growth company moving, supported by an experienced team that executes the work.
NewFinancial Operations Associate Stonex GroupFinancial Operations AssociateWarren, NJ$40,000–$43,000 / yearAs a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.
NewGTM Strategy & Operations PlaidGTM Strategy & OperationsNew York, NY$162,200–$202,800 / yearWe work with thousands of companies like Venmo, SoFi, Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. In this role, you will work collaboratively across Product, Sales, Marketing, Partnerships, Ops and Strategic Finance teams on a variety of strategic initiatives with a direct and quantifiable impact on our customers, partners, and P&L.
NewVice President, Head of Unix Operations BarclaysVice President, Head of Unix OperationsNew York, NYp>To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. To be successful as a Vice President, Head of Unix Operations, you should have: Experience as a Unix systems administrator with mastery-level knowledge and demonstrated experience managing Linux-based systems at scale in a repeatable manner that delivers resilience and fault-tolerance.
NewAssociate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - Remote Agios PharmaceuticalsAssociate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - RemoteNew York, NYRemote$153,541–$230,312 / yearli>The current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. Build, maintain, and evolve operational, unit-based forecasts across the portfolio – demand, revenue, and patient-based models – including scenario planning and risk and opportunity assessments for multiple launches and in-line products.
NewFraud and Abuse Operations Analyst PlaidFraud and Abuse Operations AnalystNew York, NY$138,000–$163,200 / yearli>Experience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
NewSenior Fraud and Abuse Operations Analyst PlaidSenior Fraud and Abuse Operations AnalystNew York, NY$156,000–$213,600 / yearli>Experience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
NewSenior Cyber Operations Analyst - AVP BarclaysSenior Cyber Operations Analyst - AVPWhippany, NJul>Management of security monitoring systems, including intrusive prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage. Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain industry knowledge and expertise.
NewAdvanced Practice Nurse Medical Operations Yale New Haven HealthAdvanced Practice Nurse Medical OperationsStamford, CTDemonstrates Competency In The Care Of The Neuro Patient # Demonstrates Skill And Knowledge In Neuro Assessment # Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient # Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures # Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace # Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator Graduation from an accredited school of nursing. Heart and Vascular Cardiac ICU (5-1 SP) The Cardiac ICU is a fast paced, high acuity, 14-bed, critical care unit that cares for adult patients with complex cardiac, medical diagnoses such as myocardial infarction, cardiogenic shock, unstable arrhythmias, and heart failure.
NewSenior Analyst, People Operations ICONIQ CapitalSenior Analyst, People OperationsNew York, NY$105,000–$120,000 / yearPersonal information collected by the Greenhouse portal is subject to the Greenhouses privacy policy, available here [https://www.greenhouse.com/privacy-policy] and ICONIQ’s Privacy Policies available here [https://www.iconiqcapital.com/privacy-policies]. With over $100B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society.
NewRegulatory Operations Documentation Specialist JouléRegulatory Operations Documentation SpecialistFlorham Park, NJRemote$31–$54 / hourThe scope of this role includes assisting in document formatting, remediation and quality control (QC) of documentation for submissions to Health Authorities. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewSnowflake Data Platform Operations Engineer Kforce Inc.Snowflake Data Platform Operations EngineerJersey City, NJ$44–$52Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Senior Legal Operations Specialist JouléSenior Legal Operations SpecialistFlorham Park, NJ$31–$54 / hourli>Conduct initial contract reviews to identify missing information, inconsistencies, or workflow issues, exercising independent judgment to determine appropriate agreement types and escalate issues as necessary. Assist with operational and administrative tasks including vendor management, onboarding, meeting arrangements, travel logistics, expense reporting, and purchase order processing.
Banking Operations Specialist CollaberaBanking Operations SpecialistWhippany$30–$35 / hourTemporaryContractorStrong analytical skills with the ability to synthesize large volumes of data and identify meaningful patterns. Excellent written and verbal communication skills, with experience preparing investigative reports.
Vice President, Development Operations Aquestive Therapeutics Inc.Vice President, Development OperationsWarren, NJThis senior leadership role will have direct oversight of planning, execution, and optimization of development operations activities, including clinical operations, clinical data management, and project management. Proven track record of successfully managing drug development projects inclusive of clinical trial operations in a CRO model and data management experience.
NewDirector, SMB Sales & Account Management - Remote MotiveDirector, SMB Sales & Account Management - RemoteNew York, NYRemote$198,000–$301,000 / yearp>Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Motive is seeking a Director of SMB Expansion Sales & Account Management to drive growth across our existing small and medium-sized customer base through outbound sales, while also reducing churn among escalated accounts at risk of cancellation or contraction.
NewDirector Portfolio Management CRE Webster BankDirector Portfolio Management CRENew York, NY$135,000–$150,000 / yearGreat interpersonal skills with ability to interface with Relationship Managers, Underwriters and Portfolio Managers, Senior Credit Officers, clients, and executive management. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
NewClinical Director (LCSW or LMSW) - Behavioral Health Mitchell MartinClinical Director (LCSW or LMSW) - Behavioral HealthStaten Island, NY$100,000–$120,000 / yearA well-established behavioral health organization serving individuals through residential and outpatient programs is seeking a Clinical Director (LCSW or LMSW) to join its leadership team. • The Clinical Director will drive accountability, ensure regulatory excellence, and elevate the quality and consistency of care across the organization.
Case Management Director Encompass Health Rehabilitation Hospital of MechanicsburgCase Management DirectorColonial Park, PAJoin us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department. - Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
NewSr. Director, Enterprise Procurement Vaco LLCSr. Director, Enterprise ProcurementNew York City, NY$180,000–$260,000The role will be most compelling to leaders who have personally owned outcomes in complex environments, built procurement capability in evolving organizations, and partnered closely with operations, finance, and executive leadership.Key Responsibilities. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNHicksville, NY$90,709–$151,091 / yeardiv>The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.
Call Center Team Leader - Supporting Volvo Cars TTECCall Center Team Leader - Supporting Volvo CarsMahwah, NJThe Volvo Team Leader provides leadership through coaching, performance analysis, customer escalation management, process improvement initiatives, and business reporting while ensuring world-class customer experience for Volvo owners requiring roadside assistance services. This role drives operational excellence through coaching, performance management, customer experience oversight, and workforce optimization while ensuring achievement of client, company, and program objectives.