850 Results for

Operations Management Jobs in Delaware

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Call Center (Tier 1) Manager ActioNet Inc

Washington, DC

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.

30+ days ago

Actionet, Inc. Careers - Call Center (Tier 1) Manager ActioNet, Inc.

Rockville, MD

30+ days ago

Call Center Support ASP Web Solutions

Washington, DC

Perform in a call center that assists House offices in installing and using House supported software, including messaging client software, word processors, web browsers, and anti-virus software. Seeking candidates to provide on-site Call Center support for a range of software and hardware issues; to include applications, mobile devices, remote assistance, PC and Mac workstations, and printers.

24 days ago

Call Center Representative Virginia Heart

Falls Church, Fairfax, VA

$19–$23 / hour

At Virginia Heart, we are looking for a Patient Services Representative who provides superior service to existing and prospective patients of Virginia Heart while using guidelines and protocols to meet and exceed patients’ needs. Receives patients’ appointment requests while determining type of appointment needed by asking pertinent questions; refers patient appointment requests to other medical office locations as necessary.

30+ days ago

Call Center Coordinators MedStar Health Research Institute

Washington, DC

$59,820–$101,836 / year

Receives incoming telephone calls for Support Services departments to include but not limited to Environmental Services Biomed Supply Chain Clinical Equipment Support Facilities Food Services Central Patient Transport Medical Materials and Linen Distribution as well as the Information Technology department. The Call Center Coordinator collaborates with the departmental leadership of Support Services and oversees all hospital services requests bed movement and placement of patients and helps to monitor efficient transfers and discharges for enhanced throughput.

12 days ago

CALL CENTER REPRESENTATIVE BILINGUAL Whitman-Walker Health

Washington, DC

The Client Services Call Center is Whitman-Walker Health's centralized patient interfacing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care. Provides patient portal access and directions on activating and using the patient portal, and assists patients in resetting their portal password.

30+ days ago

Bilingual Call Center Representative Ascensus LLC

Washington, DC

Remote

Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

30+ days ago

Call Center Representative Ascensus LLC

Washington, DC

Remote

30+ days ago

Temporary Call Center Representative Ascensus LLC

Washington, DC

Remote

8 days ago

Call center Rep Globalchannelmanagement

Silver Spring, Maryland

Handling inbound and outbound calls and/or emails, use of technology systems, troubleshooting problem jobs, report generation, following through on customer inquiries .

30+ days ago

Call Center Representative Addison Group

Rockville, Maryland

$23–$25 / hour

This is a high-volume, fast-paced environment where representatives provide detailed support related to benefits, claims, eligibility, and participant inquiries. They are known for a highly process-driven environment focused on delivering an exceptional participant experience through professionalism, accuracy, and empathy.

30+ days ago

Sr. Associate, Travel Call Center Quality Operations Capital One Financial Corp

McLean, VA

$80,800–$92,200 / year

Coaching & Development: Oversee the end-to-end feedback loop by ensuring all quality-identified gaps trigger timely agent coaching; monitor coaching completion, track performance trends, and partner with site leadership to drive remediation through targeted action plans. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

30+ days ago

Contact Representative (Call Center) U.S. Department of Defense

$37,193–$59,031 / year

Alternatively, If you are a current military member in active duty service and do not have a copy of your DD-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date of application. A selecting official may make selections from the highest quality category (Best Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied.

30+ days ago

CONTACT REPRESENTATIVE (Call Center) U.S. Department of Defense

Washington, DC

$37,193–$61,638 / year

Alternatively, If you are a current military member in active duty service and do not have a copy of your DD-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date of application. Transcripts/Certifications: All applicants to include current employees/contractors, must submit proof of education if the position requires education to meet the basic qualification requirements, or if substituting education to meet specialized experience requirements.

11 days ago

Patient Access Associate 1 - Primary Care Call Center Inova Health System

Fairfax, VA

Patient Access Associate 1 Job Responsibilities: Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions. Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.

30+ days ago

Help Desk/Call Center Analyst Jcd Staffing

Springfield, Virginia

$45,000–$55,000 / year

Compensation: $45,000.00 - $55,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Help Desk/Call Center Analyst - Onsite and Remote work (hybrid role) Required: Secret Clearance Serve as a member of a service desk operations team that is the initial point of contact for customer support.

30+ days ago

Medical Call Center Representative MedVanta Careers

Bethesda, Maryland

Through a combination of innovative technology, clinical expertise, data-driven insights, and care navigation services, MedVanta delivers solutions that support prevention, performance, treatment, recovery, and long-term musculoskeletal health. MedVanta is the nation's largest physician-owned musculoskeletal (MSK) platform, dedicated to helping individuals prevent injuries, improve movement, recover from musculoskeletal conditions, and access high-quality MSK care.

30+ days ago

Call Center Representative Advantia Health

Chevy Chase, MD

$19–$23 / hour

Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. About Reiter, Hill & Johnson: Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.

30+ days ago

Temporary Team Lead (Call Center Environment) - (Bethesda, MD) Ivyhill Technologies LLC

Bethesda, MD

Team Ivyhill is currently seeking to hire a Temporary Team Lead to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions’ premier coordinating authority for appointing and referral management services for beneficiaries in the Defense Health Network. The Team Lead will be responsible for providing oversight and management for a team of Call Center Agents coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.

21 days ago

Call Center Operator - Healthcare Mercy Medical Center

Baltimore, Maryland

Full time

Responsibilities include scheduling office appointments and procedures as well as taking accurate phone messages, making reminder calls to patients per office protocol, taking accurate Rx refill requests and sending them through Epic to provider pools, insure referrals are in the system for upcoming appointments, flag offices for patients coming with high balances. The Call Center Operator / Practice Communications Coordinator is also responsible for sending out new patient packets, scanning documents, working WQs, recommending workflow efficiencies to improve the patient experience.

29 days ago

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Operations Management Jobs in Delaware

Call Center (Tier 1) Manager ActioNet Inc

Actionet, Inc. Careers - Call Center (Tier 1) Manager ActioNet, Inc.

Call Center Support ASP Web Solutions

Call Center Representative Virginia Heart

Call Center Coordinators MedStar Health Research Institute

CALL CENTER REPRESENTATIVE BILINGUAL Whitman-Walker Health

Bilingual Call Center Representative Ascensus LLC

Call Center Representative Ascensus LLC

Temporary Call Center Representative Ascensus LLC

Call center Rep Globalchannelmanagement

Call Center Representative Addison Group

Sr. Associate, Travel Call Center Quality Operations Capital One Financial Corp

Contact Representative (Call Center) U.S. Department of Defense

CONTACT REPRESENTATIVE (Call Center) U.S. Department of Defense

Patient Access Associate 1 - Primary Care Call Center Inova Health System

Help Desk/Call Center Analyst Jcd Staffing

Medical Call Center Representative MedVanta Careers

Call Center Representative Advantia Health

Temporary Team Lead (Call Center Environment) - (Bethesda, MD) Ivyhill Technologies LLC

Call Center Operator - Healthcare Mercy Medical Center

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