Regional Director, LIHTC Property Management Operations Page GroupRegional Director, LIHTC Property Management OperationsNew York, NY$190,000–$235,000 / yearFull timeThe Regional Director, LIHTC Property Management Operations will oversee and optimize property management operations across multiple locations, ensuring compliance with all regulations and delivering exceptional results. A successful Regional Director, LIHTC Property Management Operations should have: Strong expertise in LIHTC property management and compliance requirements.
NewProduct Operations Manager, Implementation Vaco LLCProduct Operations Manager, ImplementationNew York, NY$150,000–$200,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewProduct Operations Manager - Customer Success Vaco LLCProduct Operations Manager - Customer SuccessNew York, NY$160,000–$200,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. About the role: Our client, a fast-growing SaaS/AI company, is looking for a versatile operator who can help scale a rapidly growing product line while supporting both strategic initiatives and day?to?day execution.
NewManager SaaS Operations Vaco LLCManager SaaS OperationsNew York, NY$50–$80Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. You’ll play a pivotal role in building a centralized system of record for enterprise software, partnering closely with IT, Security, Finance, Legal, and other stakeholders to create a scalable and efficient SaaS environment that supports company growth.
NewDirector Field Procurement Operations Vaco LLCDirector Field Procurement OperationsNew York City, NY$180,000–$220,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Manufacturing Operations Manager Michael Page USAManufacturing Operations ManagerNew York, NY$110,000–$135,000 / yearFull timeWith more than 50 years of industry leadership, they combine craftsmanship, custom manufacturing, and advanced production technologies to deliver premium products for some of the world's most prestigious projects. The Manufacturing Operations Manager will lead factory operations during a significant growth phase, driving a 2-3x increase in manufacturing capacity while improving flow, throughput, and lead-time performance.
NewOperations Manager MV TransportationOperations ManagerWhite Plains, NY$89,000–$105,000Sufficient technical and hands-on expertise of operating and scheduling software to effectively manage the reservations, scheduling and dispatch functions; Experience in emergency planning protocols; Must be able to work independently and have strong written and verbal skills. Responsibilities: MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.
Loan Servicing Specialist I - Operations Generalist United Nations Federal Credit UnionLoan Servicing Specialist I - Operations GeneralistNew York, New York$62,290–$68,000 / yearFull timeCollaborate with Mortgage Originations, Post Closing, Finance, and Member Experience teams to resolve discrepancies, ensure data accuracy, and provide backup support for operational processes throughout the loan lifecycle. Core Loan Servicing Operations:Support loan boarding, escrow setup, payment processing, reconciliations, and loan payoff activities, including validation of loan terms and per diem calculations.
Manager, HR & Talent Operations - Fashion Apparel JobotManager, HR & Talent Operations - Fashion ApparelNew York, NY$100,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead HR for a dynamic NYC office where you’ll shape culture, drive employee experience, and enjoy competitive pay, great benefits, and real room to grow!
Sales Operations Director Brains Workgroup, Inc.Sales Operations DirectorDeer Park, NY$200,000–$240,000 / yearFull timep tabindex="0">One of our clients, a major electronics manufacturer is looking for a talented . Hybrid commute - 4 days onsite, 1 day remote per week.
NewInterim Director of Facilities and Operations Perennial ResourcesInterim Director of Facilities and OperationsStaten Island, NY$40–$45 / hourTemporaryFull timeDirector, Campus Administration, this senior staff role manages daily facilities services including HVAC, facilities maintainers, housekeeping, and security teams, preventive maintenance programs, as well as serving as the organizational lead for occupational health & safety and emergency response. Non-profit firm seeks a seasoned interim facilities leader to oversee campus-wide operations, maintenance, and strategic planning for buildings, grounds, and infrastructure.
Global Cards Solutions Specialist II - Operations United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - OperationsNew York, NY$62,290 / yearUphold UNFCU’s mission, core values, and guiding principles by consistently demonstrating service excellence and delivering an exceptional experience to members and colleagues, regardless of role or seniority. Review chargeback and arbitration documentation for card fraud cases, determine appropriate action, and collaborate with the Accounting Department to reconcile fraud and dispute accounts.
NewCulinary Operations Kitchen Team Member Third Place by Half Full BreweryCulinary Operations Kitchen Team MemberStamford, CT$21–$24 / hourWe are seeking a dedicated and skilled BOH staff member to join our culinary team as we continue to expand our culinary operations on our on premise food truck! Work alongside our Culinary Operations Manager / Head Chef to execute plating, preparation, and presentation for our guests.
NewProduction Operations Manager - Building Materials - NYC Michael Page USAProduction Operations Manager - Building Materials - NYCBrooklyn, NY$110,000–$135,000 / yearFull timeThis role leads end-to-end operations in a high-mix, made-to-order manufacturing setting, focusing on improving flow, throughput, and lead times. You will scale production capacity while building a structured, empowered leadership team and optimizing constraint-driven processes.
NewFood Production Operations Manager - Airline Catering LSG Sky ChefsFood Production Operations Manager - Airline CateringQueens, NY$110,000–$130,000As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude.
NewHead of Digital Asset Operating Platform – Blockchain-Enabled Operations Fidelity InvestmentsHead of Digital Asset Operating Platform – Blockchain-Enabled OperationsHoboken, NJRemote$185,000–$400,000This role will lead the design and implementation and ongoing operation of the end-to-end infrastructure for the digital assets fund and portfolio investment services ecosystem, including accounting and valuation, portfolio and fund administration, and transfer agency, integrating blockchain infrastructure with institutional-grade controls, data architecture, and governance across both on-chain and off-chain environments. We are seeking a visionary executive leader to architect, build, and scale the operating platform that will power the future of digital asset investments and on-chain finance — spanning tokenized funds and financial assets, digital asset portfolios, on-chain investments and financial activities, and blockchain-native financial products.
Senior Director - Operations Page GroupSenior Director - OperationsNew York, NY$200,000–$250,000 / yearFull timeThe Senior Director - Finacial Property Operations will oversee and enhance operational processes within the property department of a reputable community real estate developer doing sizable projects, ground up and preservation across residential, commercial and biased in affordable housing. Competitive annual salary ranging from $200000 to $250000 USD with an eceptional packge, high levels of growth on offer, an opportunity to really add value and make an impact, Opportunities for career growth within a respected professional services organization.
Key Inventory Manager – Investment Management Reed Smith USKey Inventory Manager – Investment ManagementNew York, New York$140,000–$160,000Full timeActing as the primary owner of the practice group's book of business, this position exercises significant independent judgment and discretion in establishing billing priorities, determining billable amounts and timing, and authorizing write-offs, with the objective of optimizing revenue realization, cash flow, and partner efficiency. The role supports and collaborates with other Key Inventory Managers and Revenue Accounting Operations personnel to maintain an optimal revenue cycle and serves as a pivotal point of accountability for a large, complex portfolio of Investment Management matters.
NewSenior Director, Revenue Operations (CLEAR1 - B2B) CLEAR (clearme.com)Senior Director, Revenue Operations (CLEAR1 - B2B)New York, NY$225,000–$275,000 / yearExamples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile).
VP of Operations (on-site) JobotVP of Operations (on-site)West Hempstead, NY$250,000–$275,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Go beyond command models, shape vision, influence partners, and scale a thriving multi site physician group on Long Island.
NewDirector, M&A Procurement Operations Strategy KPMGDirector, M&A Procurement Operations StrategyNew York, NY$176,320–$433,090 / yearCreate insights related to the clients strategic and financial ambitions, including identifying the underlying value proposition and challenging the clients working capital/cash flow objectives through structured data analyses, identification of operational risks and driving efficiencies. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewCase Management Director Encompass Health Rehabilitation Hospital of MechanicsburgCase Management DirectorColonial Park, PAJoin us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department. - Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
NewTeam Operations Lead - Interior Design AtriumTeam Operations Lead - Interior DesignNew York, NY$90,000–$110,000 / yearRequired Experience/Skills for the Team Operations Lead - Interior Design: 5 - 7+ years of experience in operations, project administration, or related business functions, including team leadership. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.
NewTeam Captain Off Field Operations DICK'S Sporting GoodsTeam Captain Off Field OperationsWhite Plains, NY$53,500–$67,500 / yearIncludes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives. When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc.
NewTeam Captain on field operations DICK'S Sporting GoodsTeam Captain on field operationsWhite Plains, NY$53,500–$67,500 / yearIncludes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives. When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNNew York, NY$90,000–$151,000 / yearOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
NewSr. Director, Enterprise Procurement Vaco LLCSr. Director, Enterprise ProcurementNew York City, NY$180,000–$260,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewDirector of Estimating Building and Land TechnologyDirector of EstimatingStamford, CTThe ideal candidate will bring deep expertise in ground-up construction estimating, strong leadership capabilities, and a proven track record managing high-value projects from early design through bid execution and project turnover. Building and Land Technology (BLT) is seeking an experienced and strategic Director of Estimating to lead and actively participate in all estimating efforts for complex mid- to high-rise residential and commercial office developments in Stamford, CT.
NewLogistics Xpress Inc. Delivery Driver - Amazon Delivery Partner - Non CDL- $23.75-$27.25 LOGISTICS XPRESS INC.Logistics Xpress Inc. Delivery Driver - Amazon Delivery Partner - Non CDL- $23.75-$27.25Newark, NJ$23.75–$27.25 / hourYou will be a delivery hero in the neighborhoods you serve - delivering hundreds of smiles to customers every day in the form of critical supplies, household goods, toys and so much more. We firmly believe that our employees are our most valuable asset, and we are dedicated to cultivating an inclusive work environment that encourages growth, fosters creativity, and instills a profound sense of belonging.
NewFinance Manager Vaco LLCFinance ManagerNew York, NY$125,000–$145,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
District Manager DrivelineDistrict ManagerNewark, NJ$43,888–$45,000 / yearThe ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area.
NewAssistant General Manager MV TransportationAssistant General ManagerWhite Plains, NY$90,000–$107,000Responsibilities: MV Transportation is seeking an Assistant General Manager to provide support, leadership, and direction to assigned operating personnel to ensure delivery of the division's business plan in our fast-paced transit business. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
NewGeneral Manager MV TransportationGeneral ManagerWhite Plains, NY$131,000–$156,000Responsibilities: MV Transportation is seeking a paratransit General Manager whowill provide support, leadership, and direction to an assigned operating location to ensure delivery of annual business plans. Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
Neuroscience Area Sales Manager - New York LundbeckNeuroscience Area Sales Manager - New YorkManhattan, NY$190,000–$210,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
Logistics Manager Page GroupLogistics ManagerBrooklyn, NY$115,000–$160,000 / yearFull timeThe Logistics Manager will oversee and optimize supply chain operations within the FMCG industry, ensuring efficient processes and high performance. A small-sized company operating in the FMCG sector, this organization is committed to delivering high-quality consumer goods to its customers.
NewAssociate Project Manager - PMO Capabilities & Portfolio Enablement Bel Brands USAAssociate Project Manager - PMO Capabilities & Portfolio EnablementNew York, NY$95,000–$105,000 / yearSuccess requires strong communication, analytical thinking, learning agility, and the ability to apply and further develop PMO tool capabilities across OTOS, Power BI, Microsoft Planner, OneNote, Loop, Copilot, and Excel to improve visibility, governance discipline, adoption, and overall PMO effectiveness. Reporting to the VP, PMO, the role turns evolving PMO and business needs into practical tools, routines, documentation, and adoption support, with structured learning and coaching to help the associate grow from execution support toward proactive capability enablement.
Strategy & Operations Manager, Account Management BetterUp IncStrategy & Operations Manager, Account ManagementNY$120,000–$150,000 / yearAs a Strategy & Operations Manager, Account Management you will join a team of Strategy & Business Operations Associates, who partner closely with the Chief of Staff to uncover data-driven insights and implement cross-functional initiatives to enable coaching at scale. For success in the role it is critical that you are comfortable working alongside BetterUp's executive team and board of directors to develop, drive, and report on the most pressing organizational initiatives that drive key business outcomes.
Team Lead, Project Operations Management Adyen NVTeam Lead, Project Operations ManagementNY$145,000–$190,000 / yearOur Project Operations Managers focus primarily on the delivery and execution of complex global rollouts for our customers and ensure they go live with the Adyen solution in the quickest and most sustainable way possible. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
Operations Management, Manager AstreyaOperations Management, ManagerNew York, New YorkThis includes managing a global inventory with a Just-in-Time (JIT) methodology, ensuring service level agreement (SLA) attainment, providing leadership for global Astreya team members, preparing supplier orders, end-user fulfillment, and identifying opportunities for efficiency and excellence in our operations. $82,108.50 - $154,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Operations Management Trainee Avis Budget Group IncOperations Management TraineeNew York, NYWhat You'll Do: After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
Manager - eCommerce Operations - Project Management Hermes International SAManager - eCommerce Operations - Project ManagementManhattan, NY$100,000–$120,000 / yearThe Opportunity: The eCommerce Operations Manager - Project Management will work closely with internal business partners to improve the workflow and drive operational successes based on the established strategy and in support of the department's ongoing business objectives. This position requires proactively recommending changes and assisting in implementing new procedures and processes for data flow to the OMS, inventory reconciliation within the OMS facilitated by SAP, client services functions, and retail initiatives through omnichannel.
New Jersey Regional Director, Facilities Management & Operations UNCOMMON SCHOOLS, INC.New Jersey Regional Director, Facilities Management & OperationsNewark, NJ$127,800–$159,700 / yearManage the repair, maintenance, and continuous operation of all building systems including fire/life safety, HVAC, plumbing, electrical, lighting controls, digital systems (fire alarm, card access, CCTV security), and elevator controls. Develop annual maintenance and operating budgets for all buildings in the region based on historical and projected facility needs; monitor spend to ensure it remains within budget.
NewProgram Manager, Vendor Management Operations Oscar HealthProgram Manager, Vendor Management OperationsNew York, NY$111,780–$146,711 / yearSupport a successful program end to end through assisting in project plan development, keeping your stakeholders in the loop on status, proactively flagging, managing escalations, tracking and helping to resolve program risks and milestones, and supporting program retros to assess strengths and weaknesses. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week.
NewProgram Manager, Vendor Management Operations Oscar Health IncProgram Manager, Vendor Management OperationsNew York, NY$111,780–$146,711 / yearSupport a successful program end to end through assisting in project plan development, keeping your stakeholders in the loop on status, proactively flagging, managing escalations, tracking and helping to resolve program risks and milestones, and supporting program retros to assess strengths and weaknesses. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week.
AVP- CAO/COO- Wealth Management Operations- TEMCO Morgan StanleyAVP- CAO/COO- Wealth Management Operations- TEMCONY$120,000–$173,000 / yearWe're seeking someone to join our team as a Director (AVP) in the Chief Administration Office within Wealth Management Operations- Transformation, E*Trade, MS @ Work, Client On Boarding, KYC Ops, to provide support across the TEMCO organization and support the leadership team to ensure operational readiness and effectiveness, coordinate and implement business strategy. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Director of Treasury Operations & Cash Management StubHub Holdings IncDirector of Treasury Operations & Cash ManagementNY$200,000–$275,000 / yearContinuously evaluate and optimize the company's banking infrastructure to align with operational needs and cost efficiency goals• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
Director, Operations Management- Electronic Warfare L3Harris Technologies IncDirector, Operations Management- Electronic WarfareClifton, NJ$148,500–$275,000 / yearThis role requires a highly-skilled leader capable of driving operational excellence across diverse functions, ensuring aligned efforts with organizational goals, and fostering an inclusive, motivated workforce focused on continuous improvement. Will oversee a cross-functional team of approximately 250+ employees, with 9 direct reports, spanning manufacturing, test, production planning, quality, depot/repairs, inventory management, government property, environmental health and safety, and continuous improvement.
NewOperations Management Trainee Avis Budget Group InternationalOperations Management TraineeNew York, NYWillingness to work outdoors in weather conditions with moderate noise levelThis position requires regular, on-site presence and cannot be performed remotelyOne year of experience providing high quality customer service preferredThe annual starting salary for this position is $64,350 annually. What You'll Do After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management.
Manager, Project Management | Retail Bank Operations Case Capital One Financial CorpManager, Project Management | Retail Bank Operations CaseNY$151,900–$173,400 / yearThe Project Manager for Bank Operations plays a pivotal role in this transformation, collaborating with five product and engineering groups (10+ engineering teams and 10+ product managers) and four operations organizations (Bank Voice, Bank Operations, Customer Protection, Enterprise Payments) to identify and define strategic initiatives, track and report on their progress, coordinate with partner teams to ensure efficient and well-managed delivery, and challenge us to deliver business value across the ecosystem of Bank's operations. Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.
(USA) Senior Manager, Ad Policy Management & Operations Walmart Inc(USA) Senior Manager, Ad Policy Management & OperationsHOBOKEN, NJ$108,000–$216,000 / yearProven experience building, scaling, or transforming operational functions in complex or high-growth environments, including leading large-scale operational improvements, organizational change, or business transformation initiatives. We are seeking a Senior Manager, Ad Policy Operations (Enforcement) to lead and operationalize the end-to-end enforcement and moderation ecosystem, driving a scalable, high-performing operating model across people, processes, tooling, and governance.