NewSecurity Supervisor Andy Frain Services, Inc.Security SupervisorRichmond, VAThis role is responsible for ensuring a safe, secure, and welcoming environment for customers, employees, and vendors while delivering excellent customer service and strong team leadership. This is a hands-on leadership role requiring time spent both supervising staff and actively participating in security operations, including patrols and incident response.
SPM/PX-Drywall Construction-Richmond VA Michael Page InternationalSPM/PX-Drywall Construction-Richmond VARichmond, Virginia$100,000–$170,000 / yearFull timeThis individual will be responsible for operational leadership, team development, project execution, client relationship management, and long-term business growth while working closely with executive leadership. Requirements to apply include:Proven experience as a Senior Project Manager, Project Executive, Operations Manager, or similar leadership role within commercial construction.
NewRetail Lead Supervisor Floater GOODWILL OF CENTRAL AND COASTAL VIRGINIA INCRetail Lead Supervisor FloaterChester, VAFull timeCompetencies Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge, Builds/Leads Teams Safety Statement Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at804-745-6300or via email atRecruitingAccommodations@goodwillvirginia.org.
Regional Director of Operations (Healthcare Dining) Compass Group North AmericaRegional Director of Operations (Healthcare Dining)Richmond, VARequired Qualifications: Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree. Key Responsibilities: Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Dining Services, and their teams, to provide top-notch service.
Anthropologie Assistant Department Manager AnthropologieAnthropologie Assistant Department ManagerRichmond, VirginiaFull timeLocation: This position is located at 11800 W Broad Street, Richmond, Virginia, 23233 United States Role Summary: The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. Leadership + Team Management Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives.
Sr. Associate, Process Manager - Treasury Management Implementation Capital One Financial CorpSr. Associate, Process Manager - Treasury Management ImplementationVA$88,800–$101,300 / yearFacilitate pre-implementation kickoff & post sale call with client (in-person, via teleconference, or via email as required) to review project requirements, develop plan of approach, roles and responsibilities, discuss documents / information required from the client, and determine agreed upon timeframes for completion; regular communication with client and Treasury Management Sales Officer to update status and address issues. Acting as a central point of contact for the client throughout the implementation process, the Onboarding Specialist develops a customized plan for each client and directs junior resources and required internal partners (i.e., product, operations, technology, and risk) to ensure delivery of products and services is completed within agreed upon timeframes, with full ownership of end-to-end process from client commitment to revenue generation.
Secret Cleared Alternate Site Manager ZantechSecret Cleared Alternate Site ManagerFt Lee, VAIn the absence of the Site manager, the Alternate primarily serve as the single point of contact for all daily contract operations for the IT Support Services requirement at Fort Lee, Virginia, holding full authority to act on all contract matters relating to daily operations and is responsible for ensuring uninterrupted performance of all tasks. At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction.
Case Manager II Encompass Health Rehabilitation Hospital of PetersburgCase Manager IIPetersburg, VAJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Production Engineer III Ashland IncProduction Engineer IIIHopewell, VAThe responsiblities of the position include, but not limited to: • Identify, develop, and drive or assist in the implementation of continuous improvement solutions using lean manufacturing techniques/tools for the entire HEC unit value stream with focus on First Pass Quality (FPQ), optimized operability, increased throughput, elimination of bottlenecks and single point failures. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow.
Production Engineer Ashland Global Inc.Production EngineerHopewell, VAThe responsiblities of the position include, but not limited to: Identify, develop, and drive or assist in the implementation of continuous improvement solutions using lean manufacturing techniques/tools for the entire HEC unit value stream with focus on First Pass Quality (FPQ), optimized operability, increased throughput, elimination of bottlenecks and single point failures. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow.
NewProduction Engineer Ashland IncProduction EngineerHopewell, VAFull timeThe responsiblities of the position include, but not limited to: Identify, develop, and drive or assist in the implementation of continuous improvement solutions using lean manufacturing techniques/tools for the entire HEC unit value stream with focus on First Pass Quality (FPQ), optimized operability, increased throughput, elimination of bottlenecks and single point failures. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow.
Senior Manager, Medicaid Social Media Marketing CVS Health CorpSenior Manager, Medicaid Social Media MarketingVA$82,940–$182,549 / yearThis role translates strategy into action-leading day-to-day execution, managing teams and partners, and delivering high-impact storytelling, digital community experiences, and insights that support business objectives. The Senior Manager of Medicaid Social Marketing is responsible for activating and scaling best‑in‑class social media programs that drive engagement, trust, and cultural relevance for the brand.
Area Production Manager Martin MariettaArea Production ManagerMidlothian, VA$135,000–$165,000 / yearProvides leadership resulting in maximum production, working closely with Sales Manager to exceed customer expectations, ensure product quality and drive maximum profitability. This includes managing all aspects of safety, production, and other support functions with primary responsibility for ensuring effective execution of production performance and growth strategy.
Sourcing Manager CBRE Group IncSourcing ManagerChester, VAAbout the Role: As a CBRE Sourcing Manager, you'll be responsible for managing a team of employees responsible for sourcing, negotiating, and managing service provider for outsourced services. Work with business stakeholders, operational shared services team members, and sponsors to develop, coordinate, and execute strategy at local and regional levels.
SRE Engineering Manager - PxE ERM Deloitte Touche Tohmatsu LtdSRE Engineering Manager - PxE ERMRichmond, VA$113,100–$232,300 / yearAdvanced Technical Proficiency: Possess deep expertise in modern software engineering practices, SRE, Agile, DevSecOps, and CI/CD, Observability, deployment techniques like Blue-Green, Canary to minimize down-time and enable A/B testing approaches, optimizing automation and supporting high-quality outcomes throughout the product lifecycle. You will leverage your extensive SRE engineering craftsmanship and advanced proficiency across multiple programming languages, SRE tools, and modern frameworks, consistently demonstrating your exemplary track record in maintaining production systems with high-quality, modern observability practices, and SLAs.
Manager, Functional Transformation SAP Deloitte Touche Tohmatsu LtdManager, Functional Transformation SAPVA$134,500–$265,100 / yearJoin our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Commercial Strategy Manager Accendra Health IncCommercial Strategy ManagerMechanicsville, VA$110,000–$120,000 / yearFor over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Regional Sales Manager - Pumps Ingersoll Rand IncRegional Sales Manager - PumpsVARemote$90,000–$115,000 / yearJob Overview: The Regional Sales Manager is responsible for driving sales growth within the Southeast territory by managing and developing distributor/channel partner relationships, meeting or exceeding booking targets, and serving as the product and technical expert for industrial pump solutions. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions.
BPO/BPaaS Manager Deloitte Touche Tohmatsu LtdBPO/BPaaS ManagerRichmond, VA$130,000–$241,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Branch Manager Brink's, IncorporatedBranch ManagerRichmond, VAIdentify ways to improve management of costs, continually improves efficiencies and drives services to positively impact business results in the market Develop the product lines within the assigned market. Identify new opportunities for Brink's products to be introduced within the appropriate markets Understand competitive circumstances to include their identity, operational characteristics, market pricing and market impact.
Warehouse Supv FL DC20 ADUSA DistributionWarehouse Supv FL DC20Disputanta, VAOur team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. •Play a key role in the development of a Continuous Improvement mindset in our operations in order to better service our costumer and provide and support training for associates to support continuous improvement ideas.
Service General Manager - Richmond, VA Convergint CareerService General Manager - Richmond, VAHenrico, VirginiaRemoteStrong leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department. Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals.
Test Engineer II (Prince George, VA) JABIL CIRCUIT, INCTest Engineer II (Prince George, VA)Prince George, VASolicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data.
Tax Manager, Internal Tax Team - Strategy and Planning Deloitte Touche Tohmatsu LtdTax Manager, Internal Tax Team - Strategy and PlanningRichmond, VA$97,600–$200,600 / yearThe Strategy and Planning Team within the US Firms Tax ("USFT") group of the Deloitte US Firms is responsible for performing tax research and analyses on US Firms' transactions (e.g., acquisitions, divestitures, and internal restructuring), tracking proposed and enacted federal, state, and local legislation and assessing its impact on the US Firms' entities and its partners, advising other internal functions or our business leadership on the tax consequences of various client and/or vendor obligations, and at times will assist our reporting teams with workpaper preparation and the review of federal partnership returns. Support the team to review and summarize tax-related provisions in legal documents (e.g., purchase and sale agreements, contribution agreements, restructuring documents) for US Firms' transactions to identify tax risks, elections, and post-close action items.
Assistant Moving Center Manager U-HaulAssistant Moving Center ManagerRichmond, VA$21.25–$23.25 / hourAs assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving. Physical Demands: The work requires some physical exertion, such as, long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
Interview Operations Lead -Associate- Fully Onsite Capital One Financial CorpInterview Operations Lead -Associate- Fully OnsiteRichmond, VA$73,300–$83,700 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.
Financial Analyst, Product Management Hamilton Beach Brands IncFinancial Analyst, Product ManagementVA$67,900–$82,450 / yearThis role leverages modern tools - including Power BI, PLM, and AI - to deliver timely, accurate analysis that supports pricing strategy, margin management, and long-term product planning. Maintain product and item data integrity, including item lookup tables and base price list updates, to ensure accurate information is available for Marketing, Sales, and customer quote generation.
Senior Program Manager, People Programs & AI Gainsight, Inc.Senior Program Manager, People Programs & AIVA$120,000–$150,000 / yearThis is a great opportunity for someone who thrives in an ambiguous, fast-changing, highly matrixed environment and enjoys working cross-functionally with teams like HR Business Partners, Talent Acquisition, Talent Management, Total Rewards, and People Operations. In this role, you'll play a key role in improving the effectiveness, scalability, and innovation of the HR organization by leading complex, cross-functional initiatives and identifying opportunities to leverage AI and automation across HR processes and workflows.
Strategic Account Manager - Data Center Construction - Modular Solutions Atlantic Constructors IncStrategic Account Manager - Data Center Construction - Modular SolutionsRichmond, VAThis role drives revenue growth by building executive-level relationships, identifying new opportunities, and delivering our modular solutions that enhance cost efficiency, schedule, safety, quality, and overall project delivery. Summary/Objective: The Strategic Account Manager is responsible for developing and expanding key accounts within the data center construction market, with a focus on modular infrastructure solutions.
NewSenior Technology Project Manager - Enterprise Technology PMO MaximusSenior Technology Project Manager - Enterprise Technology PMORichmond, VAFull timeLead and develop program resources (direct reports and/or matrixed team members) through clear goal setting, prioritization, coaching, performance feedback, and escalation management; drive accountability by influence across engineering, product, operations, and vendors to deliver integrated program outcomes. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
NewSenior Manager, Risk Management - Policy Analyst Capital OneSenior Manager, Risk Management - Policy AnalystRichmond, VA$177,700–$202,800 / yearBasic QualificationsBachelor's Degree or military experienceAt least 7 years of experience in the fields of information security, data management, technology, or risk managementAt least 5 years of experience developing or managing policyPreferred Qualifications3+ years of process or project management or related experience leading cross functional projects and programs3+ years of experience in a second-line or oversight role at a financial institution or regulatory agencyRisk certifications or PMP certificationDemonstrates a deep understanding of the Data Management Body of Knowledge (DMBOK) frameworkProfessional data management certifications, such as a CIPP (Certified Information Privacy Professional), CIPM (Certified Information Privacy Manager), or CDMP (Certified Data Management Professional)At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The senior manager will partner closely with associates and executives within the first and second lines of defense such as the Technology and Cyber organizations, Enterprise Data, Divisional Data Risk Officers, Operational Risk Management, and others.
NewDistrict Manager Interventional Glaucoma - Eye Care - NC VA DC MD AbbVie IncDistrict Manager Interventional Glaucoma - Eye Care - NC VA DC MDRichmond, VAThe District Manager will oversee all aspects of managing the district's sales results while overseeing the interviewing, selection, and development of Account Consultants on their team and managing the district's customer facing activities for developing and maintaining relationships with strict adherence to compliance principles to ensure the overall success of US Interventional Glaucoma franchise. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position.
Manager Trainee - MIT Builders FirstSource IncManager Trainee - MITRichmond, VAAt BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. Receives training and performs duties in all operational areas such as: yard operations, millwork, production, dispatch/scheduling/delivery, safety, sales, finance and human resources.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerRichmond, VA$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.
Manager in Training Gelati CelestiManager in TrainingRichmond, VAFull timeYou will rotate through our regional locations across Hampton Roads and Richmond, working alongside experienced General Managers who will serve as your mentors and guide your development at every stage. You will work through defined training milestones, evaluated by your Retail Leader and mentor GM and when you are ready, you will be promoted into a General Manager role to lead your own Gelati Celesti location.
Virginia Management Fellows Program Manager DetailsVirginia Management Fellows Program ManagerRichmond, VirginiaThe VT VMF Program Manager leads development and refinement of the program’s curriculum, coordinates state agency partnerships, assures delivery of excellent programming, collaborates on recruitment and onboarding of fellows, and conducts research to evaluate program operations and outcomes. The VT VMF Program Manager, over time, will explore, develop, and implement new research and educational programs and scholarly endeavors independently and in collaboration with internal and external stakeholder groups, particularly those connected to public administration and management.
Manager, Supply Chain Strategy & Analytics CarMax IncManager, Supply Chain Strategy & AnalyticsRichmond, VAAs a Manager in Supply Chain Strategy, you will work with business partners in our Product, Technology, and Operations to help drive the supply chain business forward on a team focused on one of these areas: Consumer Supply Strategy - Works to optimize how we acquire vehicles directly from consumers through our digital and omnichannel processes. The Supply Chain Strategy team leverages data, analytics, and strategy to optimize this journey, ensuring we purchase an optimal mix of cars, recondition those cars efficiently, and move them through our network to support growth of our retail sales.
Business Manager - Small Business Recoveries Strategy Capital One Financial CorpBusiness Manager - Small Business Recoveries StrategyRichmond, VA$164,800–$188,100 / yearCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Business Systems Analysis Manager Veralto CorpBusiness Systems Analysis ManagerVA$150,000–$160,000 / yearWhen you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your a mbitions, and grow your career. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
Data Center Cooling Infrastructure Manager Alfa Laval ABData Center Cooling Infrastructure ManagerRichmond, VA$90,000–$110,000 / yearThe Datacenter Cooling Infrastructure Manager is responsible for developing new business growth within the data center market, focusing on hyperscalers, colocation providers, EPCs, and partners. This role combines market intelligence, customer engagement, and technical understanding to position solutions that support liquid cooling infrastructure, especially around high-density and AI-driven deployments.
Finance Manager Peter Paul Development CenterFinance ManagerRichmond, VirginiaThe Finance Manager supports the financial operations of Peter Paul RVA by managing day-to-day accounting functions, assisting with grant tracking, and ensuring accurate and timely reporting. Peter Paul serves students in grades 1-12 through its flagship academic Youth Program, giving children a safe, consistent, structured, and loving environment in which to thrive during out-of-school time.
NewFloor Manager Legends GlobalFloor ManagerRichmond, VirginiaAssist the House Manager with keeping detailed logs and reports of incidents and related activities and making sure that all incidents are reported to Event MOD. Demonstrated knowledge of current management principles and practices including supervisory skills, budgeting and training and scheduling a part-time staff.
NewFull-Time Store Manager Os08 Easy to registerFull-Time Store Manager Os08Chester, VirginiaAdditionally, you'll actively engage with the local community by attending local events, expanding your network, and generating valuable leads. S torage Asset Management is proud to have over 900 employees at the store, regional and corporate office level.
Shop Manager - Construction Equipment MasTec IncShop Manager - Construction EquipmentCHESTER, VirginiaFull timeFounded by Sam Saiia as Birmingham Excavating Co. in 1946, the company now known as Saiia Construction is an industrial heavy civil contractor of choice for the power generation, mineral and aggregate mining, and pulp and paper markets. With more than 630 pieces of construction machinery in our fleet, over 500 employees, and experience working in 11 states, we have the resources and knowledge to complete projects of any scale.
Preconstruction Manager Data Center PkazaPreconstruction Manager Data CenterRichmond, VAPrevious experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc.). They provide electrical contractors, journeyman electricians, foremen, designers, electrical commissioning, operations / maintenance, and management expertise for their clients’ critical power needs.
Shop Manager - Construction Equipment CEI ServicesShop Manager - Construction EquipmentCHESTER, VirginiaFull timeFounded by Sam Saiia as Birmingham Excavating Co. in 1946, the company now known as Saiia Construction is an industrial heavy civil contractor of choice for the power generation, mineral and aggregate mining, and pulp and paper markets. With more than 630 pieces of construction machinery in our fleet, over 500 employees, and experience working in 11 states, we have the resources and knowledge to complete projects of any scale.
NewAssociate Manager, Customer Delivery Altria Client Services LLCAssociate Manager, Customer DeliveryRichmond, VAFull timeJoin Altria's Technology & Corporate Development organization and play a key role in translating business priorities into scalable delivery solutions that support trade programs, sales execution, and customer engagement across the business! Success in this role requires proficiency in aligning business objectives with technology delivery while driving continuous improvement across trade program operations.
Business Development Manager (Richmond, VA) KBJWBusiness Development Manager (Richmond, VA)Richmond, VAFull timeThe Business Development Manager is responsible for developing and executing strategic growth initiatives across targeted service sectors to drive revenue generation and expand the firm's market presence. This position works closely with firm leadership and sector leaders to strengthen market positioning, identify growth opportunities, and align business development activities with the company's long-term strategic goals.
Fire Alarm Project Technician - Richmond, VA Convergint CareerFire Alarm Project Technician - Richmond, VAHenrico, VirginiaRemoteworks with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.). Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.
Security Project Technician 2 (Data Centers) - Richmond, VA Convergint CareerSecurity Project Technician 2 (Data Centers) - Richmond, VAHenrico, Virginiaworks with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.). Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.