NewIT Manager, Operations Technology Solutions Amazon.com Services LLCIT Manager, Operations Technology SolutionsErlanger, KYYour internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move ecommerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
NewArea Maintenance Manager Amazon.com Services LLCArea Maintenance ManagerErlanger, KYYou will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real-time problem resolution. About the Role: As an Area Maintenance Manager, you will transform workplace environments by leading a dynamic maintenance team that ensures safety, efficiency, and operational excellence.
NewAccounting Manager JobotAccounting ManagerCincinnati, OH$100,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A minimum of 5 years of experience in accounting or a related field, with at least 2 years of experience in a healthcare setting, preferably within a Federally Qualified Health Center (FQHC).
NewGeneral Manager (Restaurant) JobotGeneral Manager (Restaurant)Newport, KY$65,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Qualifications: Minimum 5+ years of experience in restaurant management, including experience in staff management, food safety, and guest services.
NewAssistant General Manager (Restaurant) JobotAssistant General Manager (Restaurant)Newport, KY$55,000–$75,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Qualifications: Minimum 5+ years of experience in restaurant management, including experience in staff management, food safety, and guest services.
NewGeneral Manager (Fast Pace Restaurant) JobotGeneral Manager (Fast Pace Restaurant)Cincinnati, OH$60,000–$75,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewAssistant General Manager (Fast Pace Restaurant) JobotAssistant General Manager (Fast Pace Restaurant)Cincinnati, OH$60,000–$70,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewCommercial HVAC Service Manager Feldkamp EnterprisesCommercial HVAC Service ManagerCincinnati, OHThe Commercial HVAC Service Manager will oversee service operations, mentor and develop technicians, review technical diagnoses, prepare accurate labor and material estimates, manage departmental budgets, and work closely with customers, vendors, and internal teams to ensure successful project and service outcomes. This role is responsible for managing service technicians, ensuring exceptional customer service, maintaining profitability, and driving operational excellence.
NewEPC Project Manager - Hybrid work schedule! JobotEPC Project Manager - Hybrid work schedule!Cincinnati, OH$160,000–$200,000 / yearOur company, headquartered in Cincinnati, OH, is an Engineering Consultancy providing full-service engineering, procurement, and construction management (EPCm) services to industrial process manufacturers operating in pulp & paper, chemical, CPG, F&B, power, and heavy industrial markets across the nation. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Newinfrastructure Manager Vaco LLCinfrastructure ManagerCincinnati, OH$120,000–$130,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This is a hands-on, working manager role leading a small infrastructure team while remaining deeply involved in daily technical operations, strategic initiatives, and major incident response.
NewInfrastructure IT Manager Vaco LLCInfrastructure IT ManagerCincinnati, OH$115,000–$150,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This is a hands-on, working manager role leading a small team of engineers while remaining deeply involved in daily technical operations, strategic initiatives, and major incident response.
NewControls Technician, Data Center Capacity Delivery Amazon Data Services, Inc.Controls Technician, Data Center Capacity DeliveryTrenton, OHThe Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
NewProgram Manager, Research and Creative Excellence University of CincinnatiProgram Manager, Research and Creative ExcellenceCincinnati, OHWe are looking for a team member with strong organizational, planning and time management skills to assist in the tracking of current graduate student research and creative impact; lead the development, planning and implementation of programming designed to increase the profile of graduate student research and creative activities within the university; and provide wraparound support for graduate student researchers, scholars, and artists. The Program Manager will support life cycle of graduate student research and creative works as well as promote opportunities for sponsored work through campus programming, educational efforts, and coordination with the Graduate College’s campus partners, including, but not limited to, the Office of Research, UC Libraries, and the Office of Nationally Competitive Awards.
District Manager DrivelineDistrict ManagerCincinnati, OH$43,888–$45,000The ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area.
Restaurant Manager | Perkins American Food Co. | North College Hill JDK Management CompanyRestaurant Manager | Perkins American Food Co. | North College HillCincinnati, OH$48,000–$58,000 / yearFounded in 1958 as a single pancake house in Ohio, Perkins has grown into a leading family dining restaurant now for friendly service, classic comfort food, and great value. In this role, you’ll primarily lead front-of-house operations, support and develop your team, and help deliver the warm, welcoming atmosphere our guests expect.
NewPart Sales Manager – Part Time AutoZonePart Sales Manager – Part TimeFairfield, OHParts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
NewTransportation Area Manager Amazon.com Services LLCTransportation Area ManagerHebron, KYIndustry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments. Key responsibilities include: • Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas.
NewProject Manager - Plumbing Feldkamp EnterprisesProject Manager - PlumbingCincinnati, OHCoordinate purchasing of materials, reviewing weekly job costs and productive hours, ensure appropriate communication regarding project timelines, known issues, changes to scope of work or projected timelines, reviewing of other sub-contractors onsite which directly affect jobsite production and deadlines. • Attend weekly Operations Meeting to address job costs, % of completion for each project and phase, review and ensure tracking forms are accurate, update on any change orders and T&M Tickets received or completed, anticipated labor to finish the job, discuss any current or potential problem areas.
NewArea Manager - Hebron, KY Amazon.com Services LLCArea Manager - Hebron, KYHebron, KYOur Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. - Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
NewArea Manager Amazon.com Services LLCArea ManagerLebanon, OHOur Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).
Tax Manager Gus Perdikakis AssociatesTax ManagerWest Chester, OH$110,000–$130,000 / yearFull timep tabindex="0">Our client is seeking a detail-oriented Tax Manager to lead and execute multi-state tax compliance and reporting across federal, state, and local jurisdictions. This role partners with finance, legal, operations, and external advisors to ensure accurate filings, manage audits, and drive tax efficiency.
Senior Manager - Cash Management ProAmpacSenior Manager - Cash ManagementCincinnati, OHThis role partners closely with Accounting, FP&A, Treasury, Payroll, AP/AR, and external banking partners to optimize cash flow, support working capital objectives, and maintain compliance with corporate policies and audit requirements. The Cash Manager is responsible for overseeing the Company’s global cash management activities, ensuring adequate liquidity, strong internal controls, and accurate cash forecasting across all operating entities.
Operations Supervisor - Transportation (Supply Chain/Logistics) PenskeOperations Supervisor - Transportation (Supply Chain/Logistics)Cincinnati, OH$56,200–$74,500 / yearFull timeProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
NewBranch Manager II Cinfed Credit UnionBranch Manager IICincinnati, OH$70,000–$75,000 / yearKey Responsibilities Team Leadership & Management Manage staff : Direct daily workflow, assign tasks, and maintain operational efficiency. In this role, you will be the driving force behind the branch's performance, supervising staff development, maintaining cash controls, and fostering a professional, welcoming environment for our members.
Assistant Project Manager I - Cincinnati, OH Ceco Concrete Construction, LLCAssistant Project Manager I - Cincinnati, OHCincinnati, OHBachelors or Associates degree in Engineering, Construction Management, related degree, or its equivalent and a minimum of 1-2 years of work experience successfully supporting similar primary responsibilities meeting and exceeding performance expectations. Founded in 1912, Ceco has more than 100 years of experience serving the commercial construction industry as a client-centric, single source solution for concrete structures.
NewKitchen Manager | Quaker Steak & Lube | Colerain JDK Management CompanyKitchen Manager | Quaker Steak & Lube | ColerainCincinnati, OH$50,000–$60,000 / yearJDK has continued to build on Quaker Steak & Lube’s legacy by delivering memorable guest experiences rooted in great food, energetic service, and community connection. We’re looking for a Kitchen Manager who brings strong leadership, operational discipline, and a passion for delivering high-quality food in a fast-paced environment.
QC Manager Ancra International LLCQC ManagerHebron, KYCoordinate and evaluate supplier corrective action requests (SCARs), drive root cause analysis and communicate with suppliers to obtain effective and timely corrective actions to prevent recurrence of product defects. • Manage the Quality Assurance department and staff, responsible for in-process inspections, receiving inspection, documentation of supplier certifications, part qualification, measurement, testing, and the calibration of gages and test equipment.
NewManager, Communications & Marketing, Hoxworth Blood Center University of CincinnatiManager, Communications & Marketing, Hoxworth Blood CenterCincinnati, OHHome to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.
NewCoordinator Unit Operations University of CincinnatiCoordinator Unit OperationsCincinnati, OHHome to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.
NewHuman Resources Manager FUN.com, Inc.Human Resources ManagerElsmere, KYLiaison between the North Mankato office and Kentucky office, building relationships, facilitating discussions, assisting with connections, and closing gaps where necessary to ensure good partnership and communication between sites. Okay, so picture this: in this role, I’m basically the total overseer of our workplace vibe, making sure everything runs smoothly and everyone feels supported — because chaos is, like, not an option.
NewData Center Controls Engineer, Data Center Capacity Delivery - Controls Amazon Data Services, Inc.Data Center Controls Engineer, Data Center Capacity Delivery - ControlsTrenton, OHAWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.
NewEarly IT Program Manager, School of Information Technology, CECH University of CincinnatiEarly IT Program Manager, School of Information Technology, CECHCincinnati, OH$50,000–$55,000The SoIT collaborates with its partners to create pathways for learners to advance their degrees, create success experiences to enable learners to achieve their goals, and create practical experiences to equip the learners with advanced hands-on technical skills, problem solving skills, and communication skills. The SoIT is home to several centers including an NSA/DHS Center for Academic Excellence in Cyber Defense, the Information Technology Solutions Center, the Ohio Cyber Range Institute, Applied Machine Learning and Intelligence Center, the Justice, Law, and Information Technology Institute, and the Civic Technology Center.
NewProduction Manager Ampac Holdings, LLCProduction ManagerCincinnati, OHTransform manufacturing operations through strategic leadership, driving productivity, quality, and safety while building engaged teams that consistently exceed customer expectations. Production Manager - Cincinnati, OH ProAmpac is seeking an experienced Production Manager to drive operational excellence in a fast-paced, high-volume manufacturing environment.
NewSr. Project Manager – Mechanical & Process Piping Messer ConstructionSr. Project Manager – Mechanical & Process PipingNewport, KYThis role is responsible for managing project execution, maintaining schedules and budgets, coordinating teams, and ensuring successful delivery for our clients. Project Managers collaborate with a team of professionals to develop and deliver on project scopes and schedules to achieve our client’s objectives.
Project Manager Michael Page USAProject ManagerCincinnati, OH$100,000–$120,000 / yearFull timeOur client is a well-respected Ohio-based company that is growing their operations in Cinccinnati and needs Project Managers to help come in and join their growing team. Assist Preconstruction department in the bidding process, including review of subcontractor bids for completeness and acceptable.
NewProject Manager - Newport, KY Messer ConstructionProject Manager - Newport, KYNewport, KYThe primary responsibilities of this position are to manage and drive projects to successful completion through a safe work environment, quality construction, effective LEAN planning & scheduling, cost management, collaboration with project stakeholders, and superior customer service. EGC Construction, an operating unit of Messer Construction Co., is currently seeking a Project Manager with Commercial or Industrial experience to join team.
Transportation Supervisor gategroupTransportation SupervisorErlanger, KY$55,000–$60,000 / hourThe position is responsible for supervising employees (drivers and driver assistants) that coordinate services between the kitchen and drivers and controls activities on the dock. 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred.
NewAssistant General Manager MCR HotelsAssistant General ManagerMilford, OH$46,500–$51,500For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA. Daily Supervision: Daily walks must be conducted including guest rooms and public spaces to ensure friendly service, cleanliness and testing of mechanical equipment to ensure all pieces are in working order.
NewProgram Manager, College-Conservatory of Music University of CincinnatiProgram Manager, College-Conservatory of MusicCincinnati, OH$47,800–$58,510Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." Reporting to both the CCM Business Office and divisional leadership, the Program Manager plans, coordinates, and administers a wide range of academic, financial, and operational activities in support of divisional programs, faculty, and students.
NewSenior Accountant JobotSenior AccountantCincinnati, OH$95,000–$120,000 / yearThe successful candidate will be responsible for financial analysis, accounting, forecasting, management of fixed assets, cash flow statements, tax incentives, SEC filing, footnotes, consolidating financial statements, pensions, month-end procedures, and 10-Q and 10-K filings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritNewport, KY$19.50–$20.50 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritMason, OH$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sCincinnati, OH$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sCincinnati, OH$18.98–$19.23 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerCincinnati, OH$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
District Sales Manager - Spirit Spencer Gifts - Spirit HalloweenDistrict Sales Manager - SpiritCincinnati, OH$1,050–$1,075 / weekThe District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
NewResidential Manager- (FT) SevitaResidential Manager- (FT)Middletown, OHWith our dedicated team and experienced staff, we provide person-centered services that help people build skills, overcome challenges, and reach their full potential. ResCare Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well.
NewTechnician 2 Sunbelt RentalsTechnician 2Batavia, OH$21.38–$29.39 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB. Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician.
NewTeam Lead - Converting Ampac Holdings, LLCTeam Lead - ConvertingCincinnati, OHSupervision, Operations, Planning, Communication, Leadership, Good Manufacturing Practices, Workflow Management, Continuous Improvement Process, Scheduling, Coaching, Problem Solving, Production Management, Production Process, Process Improvement, Management, Microsoft Office, Customer Service, Detail Oriented, Quality Control, Troubleshooting (Problem Solving), Key Performance Indicators (KPIs), Lean Manufacturing, Computer Literacy, Microsoft Excel, Coordinating. Drive continuous improvement initiatives within the converting department, identifying and implementing process improvements to enhance efficiency and reduce waste.
Assistant Community Manager Pratum CompaniesAssistant Community ManagerMount Healthy, OHFull timeThis role is non-exempt and has an anticipated pay rate of $26.44 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.