This role leads a team of Analysts through complex AI discovery and prototyping efforts, translates ambiguous business problems into actionable AI use cases, and builds practical tools, workflows, prompt assets, automations, and decision-support solutions that help teams improve productivity, decision quality, guest experience, and commercial outcomes. Continuously monitor emerging AI capabilities, vendor tools, generative AI patterns, agentic workflows, automation trends, responsible AI practices, and relevant developments in cruise, travel, hospitality, marketing, revenue, contact center, guest experience, onboard, and corporate operations.