operating system, hardware, data center, security, network, voice, end user and server / web related applications) Broad knowledge of various operating syst ems (Microsoft, Linux, Apple) AD, DCHP, DNS, and all server functionality Ability to create MS Visio documentation Must have strong documentation skills Ability to analyze and resolve computer hardware and software problems Ability to plan, implement, test, and troubleshoot systems Ability to detect, diagnose and resolve problems quickly Strong organizational, communication, and interpersonal skills Excellent customer service skills and the ability to work with all levels of personnel Experience: Exper ience with datacenter maintenance and operation Experience with Microsoft, Cisco and VMWare virtualization environments Experience with Microsoft server OSs and Red Hat Enterprise Linux Microsoft SQL server administration experience Systems Analyst Page 3 of 4 Major Responsibilities and Duties: Analysis and Programming 1. At least three years system administration and/or Help Desk Management experience Special Knowledge/Skills: Knowledge of configuration, maintenance, and support of Intel based Windows system Knowledge of systems application (TEAMS) Systems Analyst Page 2 of 4 Knowledge of system security best practices (antivirus, antispam and patch management) Knowledge of backup and restore procedures, troubleshooting issues, and checking of daily logs Knowledge of server implementation, maintenance, support and troubleshooting skills Knowledge of district supported hardware, software and operating systems to include configuration and connectivity Experience with infrastructure environments (e.g.