NewService Operations Manager - MEP/HVAC JobotService Operations Manager - MEP/HVACFairfax, VA$150,000–$220,000 / yearAs a Service Operations Manager, you will lead the day-to-day performance of a growing HVAC and Plumbing Service division, overseeing Field Teams, operational processes, customer relationships, and overall business performance across Commercial, Multifamily, and Residential service operations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Vendor Operations Manager Sparks GroupVendor Operations ManagerArlington, VAThe ideal candidate will have a minimum of 2 years of procurement experience, proficient in Costpoint specifically Purchasing module and Excel, has a strong customer service demeanor and strong communication skills. Leveraging your procurement background, you will oversee day-to-day purchasing activities, conduct financial reconciliations from a procurement perspective, and perform total cost of ownership (TCO) analyses to optimize business spend.
IT Operations Manager The Midtown GroupIT Operations ManagerWashington, DC$90,000–$115,000 / yearFull timeYou'll partner closely with leadership, vendors, and internal stakeholders to deliver exceptional user experiences, modernize processes, and ensure operational excellence across a hybrid workforce. Lead large-scale device deployment initiatives and workforce onboarding efforts in partnership with managed service providers and internal teams.
NewRooms Operations Manager Marriott International, IncRooms Operations ManagerWashington, DC$66,000–$80,0002-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
NewSenior Manager, Marketing and Operations CriblSenior Manager, Marketing and OperationsWashington DC, DC$145,000–$228,000 / yearThe role is designed for a leader who can step into day-to-day operational work where needed, while also building the team’s capabilities across campaign operations, lifecycle/routing, reporting, data hygiene, attribution, and workflow automation. The right candidate will help shift Marketing Operations from a primarily reactive support model to a more proactive operating partner by improving how work is prioritized, documented, scaled, and supported across the organization.
Senior Manager, Commercial Training, Commercial Operations and Analytics Agios PharmaceuticalsSenior Manager, Commercial Training, Commercial Operations and AnalyticsWashington DC, DC$131,035–$196,553 / yearDesign, develop, deliver, and maintain training programs and assets – including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications – for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams. Own end-to-end execution of major training moments – new hire classes, National Sales Meetings, POA meetings, workshops, and training events – including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones.
Senior Manager, Medical Affairs Operations - Remote Agios PharmaceuticalsSenior Manager, Medical Affairs Operations - RemoteWashington DC, DCRemote$131,035–$196,553 / yearManage the execution of Agios’ patient advocacy conference plans for PK deficiency, thalassemia, and sickle cell disease; participate in cross-functional planning meetings; obtain compliance approval for related materials; and attend virtual and in-person conferences, when needed. Provide operational and project management support to the US patient advocacy team, ensuring smooth day-to-day coordination across priorities, stakeholders, and deliverables, and flex to support various other functions within Medical Affairs as needs arise.
NewBAS Operations Supervisor - Data Center Construction JobotBAS Operations Supervisor - Data Center ConstructionSterling, VA$160,000–$180,000 / yearAs an Operations Supervisor on our datacenter construction team, you will be responsible for supporting departmental operations while leading the execution of Building Automation construction projects, primarily for data center sites in Northern Virginia. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Automotive Parts Manager Highline Passport AutoAutomotive Parts Manager HighlineCamp Springs, MDFull timeWe are seeking an experienced Highline/Luxury Automotive Parts Manager to lead our parts department and support our service, sales, and wholesale operations in Suitland Md . We will soon have a new HIGHLINE automotive brand to add to our established automotive group of more than 30 years!
General Manager (Scaffolding Projects) System OneGeneral Manager (Scaffolding Projects)20724, MDThe Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.
Operations & Technical Publications Specialist Sparks GroupOperations & Technical Publications SpecialistSpringfield, VA$24–$38 / hourApproximately 50% of the role will focus on technical editing and document quality assurance, 25% on content management and maintaining technical resources, and 25% on office management and administrative support. The ideal candidate will possess strong writing and editing skills, experience managing technical content and documentation, and the ability to provide administrative support in a fast-paced environment.
41838 Automotive Service Manager Ourisman Chrysler Jeep Dodge Of Alexandria41838 Automotive Service ManagerAlexandria, VAFull timeOurisman Chrysler Jeep Dodge Of Alexandria is looking for an Experienced Automotive Service Manager to join their dynamic service team. The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors, to customer service.
Revenue Manager Town of ViennaRevenue ManagerVienna, VA$96,511–$155,383 / yearReads journals, manuals and professional publications; speaks informally to groups of co-workers, staff in other organizational agencies, general public, people in other organizations and presents training; composes original reports, training and other written materials, using proper language, punctuation, grammar and style. Uses mathematics involving the practical application of fractions, percentages, ratios and proportions; or measurements, logarithmic, or geometric construction; may use algebraic solutions of equations and inequalities; descriptive statistics; deductive geometry, plane and solid, and rectangular coordinates; mathematical and classifications or schemes.
NewProject Manager JobotProject ManagerBowie, MD$100,000–$150,000 / yearA nationally recognized construction services organization with a strong local-market operating model, focused on building regional teams that support employee growth, community involvement, and long-term client relationships. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewProject Manager (Commercial Landscaping) JobotProject Manager (Commercial Landscaping)Ashton, MD$130,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for managing and growing the company's financials, overseeing operations, and reporting directly to the president.
Production Supervisor (Manufacturing Operations Coordinator) GCR Professional ServicesProduction Supervisor (Manufacturing Operations Coordinator)Chantilly, VirginiaContractorYou will work directly with the Factory Operations Team in the execution of production tasks in accordance with defined production schedules and in accordance with documented policies, procedures, and the organization’s ISO9001/AS9100 registered Quality Management System. - Monitoring Key Performance Indicators (KPI's) and metrics and working Factory Operations stakeholders to develop and implement "Return to Green" plans as needed.
NewDirector of Operations (Commercial Construction) JobotDirector of Operations (Commercial Construction)Ashton, MD$160,000–$210,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewData Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Washington, DC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Construction Project Manager JobotSenior Construction Project ManagerJessup, MD$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a proven track record in coordinating and overseeing a wide range of construction projects, from inception to completion.
Financial Manager Savantage SolutionsFinancial ManagerRockville, MD$110,000–$132,000 / yearSavantage Solutions is seeking a Financial Manager to join our professional services team supporting the mission of a federal government agency dedicated to enabling the Department of Defense, the U.S. Government, and international partners to counter and deter weapons of mass destruction and improvised threat networks. Document development efforts and produce guides, job aids and other information to support the Agency’s automated spend plan management system and other financial tools (to include but not limited to DAI, Joint Integrated CBRN Analytic Platform (JICAP), and Dormant Account Review Quarterly (DAR-Q).
NewCyber Support Center (CYSC) Manager LeidosCyber Support Center (CYSC) ManagerCamp Springs, MD$116,350–$210,325In conjunction with the MAJCOM Coordination Center (MCCC), acts as a liaison between the 844 CG work centers and supporting external service providers such as the AFIN Mission Assurance Center (AMAC) and associated Network Operations Squadrons, End User Monitoring Operations Center (EUMOC), Headquarters Cyberspace Capabilities Center (HQ CCC), Air Force Life Cycle Management Center (AFLCMC), Defense Information Systems Agency (DISA) J6, and DISA Global. In collaboration with GSOs, manages command and control for IT services, collaborating with peer critical operation centers such as the Regional Command Post, National Military Command Center, Air Force Watch, Air Force Crisis Action Team (AFCAT), and Joint Air Defense Operations Center (JADOC).
NewAccounting Manager (Hybrid) JobotAccounting Manager (Hybrid)Annapolis, MD$125,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for overseeing and managing the company's accounting operations, including fund accounting, fund management, and asset management.
NewPrivate Equity Fund Manager JobotPrivate Equity Fund ManagerWashington, DC$125,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for overseeing and managing the company's accounting operations, including fund accounting, fund management, and asset management.
NewTax Manager (Hybrid) JobotTax Manager (Hybrid)Ellicott City, MD$95,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
IT Project Manager (VMware / Broadcom Professional Services) Calibre SystemsIT Project Manager (VMware / Broadcom Professional Services)Alexandria, VACALIBRE Systems, inc, an employee owned mission focused solutions and digital transformation company, is seeking an IT Project Manager to support Broadcom (VMware) Professional Services engagements. This role ensures projects are delivered on time, within scope and budget, while maintaining high levels of customer satisfaction.
Materials Planning Manager (Hybrid) SOFIEMaterials Planning Manager (Hybrid)Dulles, VA$130,000–$140,000 / yearBenefits include: Hybrid Flexibility: This role operates on a hybrid schedule, requiring two days per week on-site (Tuesday & Wednesday) at our state-of-the-art facility in Dulles, VA, with the remaining three days working remotely. Cross-Functional Collaboration: Partner closely with Production, Quality Assurance, Regulatory Affairs, and specialized Logistics/Distribution teams to ensure requirements are met and product flow from raw material to patient delivery is seamless.
NewSenior Finance Manager Vaco LLCSenior Finance ManagerBethesda, MD$125–$150Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSolutions Operations Lead System OneSolutions Operations LeadMcLean, VADesign, implement, and optimize DevSecOps pipelines and deployment automation using tools such as AWS CDK/Terraform/CloudFormation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies. Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring engineering teams responsible for cloud, DevOps, platform, or security operations.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNBaltimore, MDOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
NewBusiness Advisory Manager - Transactions JobotBusiness Advisory Manager - TransactionsWest McLean, VA$150,000–$200,000 / yearYou will provide the knowledge and expertise necessary to assist privately held companies, public companies, investors, private equity firms and lenders in organizing and completing both buy-side, sell-side and quality of earnings due diligence reviews. As a Business Advisory Manager – Transactions, you will be part of a team that is committed to assisting clients with critical business decisions by applying our insights, providing innovative solutions, and leveraging our experience in each unique situation.
NewFencing Project Manager JobotFencing Project ManagerWashington, DC$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewMechanical Commissioning Engineer / Project Manager (Data Centers) JobotMechanical Commissioning Engineer / Project Manager (Data Centers)Sterling, VARemote$135,000–$165,000 / yearThe successful candidate must be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. If you are a Commissioning Project Manager with Data Center experience please apply or email directly at https://jobot.com/apply/mechanical-commissioning-engineer-project-manager-data-centers/1224725190?utm_source=Monster.
NewManager - Platform Engineering (ServiceNow) OneMain FinancialManager - Platform Engineering (ServiceNow)Baltimore, MD$105,000–$126,000 / yearAs an ideal candidate, you will be responsible for managing and scaling a talented team of ServiceNow analysts, engineers and specialists while positioning the platform as a strategic enabler for partner teams across the enterprise such as Prod Ops, App Dev, EA, IAM, HR, Legal, Compliance, Facilities, Procurement, Finance, Cyber. Rather than owning functional delivery in those domains, your responsibility will be to ensure the ServiceNow platform, and the team deliver the workflows, automations, integrations, insights, and AI-driven enhancements these teams need to operate effectively, securely, and at scale.
NewAccounting Manager Kforce Inc.Accounting ManagerAnnapolis, MD$40–$45The Accounting Manager will supervise accounting staff, manage month end and year end close processes, maintain internal controls, and assist with budgeting, forecasting, and audit activities. Key Responsibilities: Manage the day-to-day operations of the accounting department, including general ledger, accounts payable, accounts receivable, fixed assets, and payroll accounting.
NewOperations Supervisor - ROS United RentalsOperations Supervisor - ROSBaltimore, MD$34.45–$49.65 / hourBy working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support. Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures.
NewOperations Supervisor Marriott International, IncOperations SupervisorDulles, VA$19.95Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.
NewGeneral Manager - Cafes & Coffee Shops AramarkGeneral Manager - Cafes & Coffee ShopsTysons, VA$140,000–$148,000In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level.
M&A Integration Controllership Manager Sparks GroupM&A Integration Controllership ManagerMcLean, VASparks Group, partnered with a renowned forward-thinking government contractor is seeking an experienced Financial Integration Manager (M&A) to lead the financial integration and separation activities associated with acquisitions and divestitures. This highly visible role partners with Finance, Accounting, HR, IT, Legal, and Operations to drive successful transaction execution, ensure accounting compliance, and deliver seamless post-merger integrations.
NewSenior Technical Program Manager FIBERTEK, INC.Senior Technical Program ManagerHerndon, VAIn this role, you will serve as the primary customer interface, leading multidisciplinary teams of engineering and operations staff and working directly with NASA and major aerospace and defense partners. Familiarity with expectations and collaboration in the context of typical Government development contracts, including organizations such as NASA, US Government defense organizations, and/or aerospace Prime Contractor mission partners.
Payroll Manager Kforce Inc.Payroll ManagerBethesda, MD$48–$55Position Overview: We are seeking a hands-on Payroll Manager to own and manage end-to-end payroll operations in a fast-paced, high-volume environment. This individual will oversee full-cycle, in-house payroll processing, ensure compliance with applicable regulations, and serve as the primary point of contact for payroll-related inquiries.
NewSenior, Plant Maintenance Manager WMSenior, Plant Maintenance ManagerElkridge, MD$91,723–$102,514The facility is one of the most technologically advanced recycling operations in North America, featuring 90% automated processes, cutting-edge optical sorting technology, and fully integrated systems that enable plant-wide management through tablet-based controls within a modern, state-of-the-art environment. This position is responsible for planning, directing and controlling the efforts of the Maintenance Department required to sustain the safe and efficient operation of multiple recycling equipment and facilities while ensuring exceptional engineering practices.
NewOffice Manager Cucinelli Geiger, PCOffice ManagerFairfax, VAThis position is ideal for a detail-oriented, people-driven professional who loves working with and guiding others in their career development, takes a proactive approach to staff development, and continuously looks for ways to improve office processes. This role is responsible for managing daily administrative operations, coordinating staff workflows, supporting human resources functions, and maintaining office systems and procedures.
NewAesthetics Executive Sales Manager - DC Acclaro CorporationAesthetics Executive Sales Manager - DCWashington, DCCommitted to continuous innovations, Acclaro Corporation aspires to lead the energy-based medical device industry by aligning the latest technologies with market demand to deliver life-changing results for healthier and happier life for all men and women in the world. The Executive Sales Manager will own the full sales cycle for key accounts, cultivate long-term relationships with physicians, practice owners, and clinical decision-makers, and serve as a trusted expert in aesthetic technologies.
NewTrainer Clinical Operations MedStar Family Choice DC - Relocation Offered! MedStar HealthTrainer Clinical Operations MedStar Family Choice DC - Relocation Offered!Columbia, MD$89,065–$162,801 / yearThe trainer Clinical Operations MFC DC is a critical role that ensures the success of our newly hired RN Case Managers Case Manager Social Workers and other members of the Case Management / Clinical Operations staff. The trainer will utilize performance data to determine training effectiveness and areas for improvement and share summary of findings with clinical leaders and Quality Improvement Committee (QIC).
NewSoftware Engineering Manager - (Rails, Node, Angular, JavaScript) OneMain FinancialSoftware Engineering Manager - (Rails, Node, Angular, JavaScript)Baltimore, MD$110,000–$132,000 / yearIn this role, you will lead the team responsible for our shared application platform and its operational excellence—ensuring deployments run smoothly, environments remain stable, and cross-functional engineering teams are empowered to deliver with consistency and confidence. 8–10+ years of experience in software engineering, 3 or more years of progressive responsibility as an engineer on development teams directly responsible for building and delivering software-intensive systems.
NewProject Manager III WR SystemsProject Manager IIIFairfax, Virginia$83,000–$131,000 / yearClearance Requirement: Ability to obtain and maintain a Secret Clearance Travel Requirements: Up to 20% Location: Fairfax, VA SUMMARY: GBS has an opportunity for a Project Manager to coordinate interdependent projects and ongoing operations to achieve defined business objectives, providing oversight of complex, multi disciplinary projects while ensuring cost, schedule, risk, and technical requirements are met. Position responsibilities will include, but are not limited to the following: Responsible for the coordinated management of interdependent and related projects and for supporting ongoing operations directed towards a common objective including the achievement of a set of business-related goals.
Telco & AI - Engagement Manager (USA) Oliver WymanTelco & AI - Engagement Manager (USA)Washington, DC$225,000–$240,000 / yearOliver Wyman helps players in the converged communications industry (fixed-line operators, Internet-service providers, cable TV operators, mobile operators, wholesale operators, and private equity groups) to develop value growth strategies, improve their offers and go-to-market performance, and maximize organizational effectiveness. Our clients are some of the worlds most successful companies: wireless and wireline equipment and communications service providers: enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies.
NewCommercial Construction Project Manager - Multifamily HITT ContractingCommercial Construction Project Manager - MultifamilyFalls Church, VA$96,800–$132,000 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewCommercial Construction Project Manager - Healthcare HITT ContractingCommercial Construction Project Manager - HealthcareFalls Church, VA$96,800–$132,000 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewELECTRIC POWER GENERATION (EPG) SERVICE MANAGER Carter MachineryELECTRIC POWER GENERATION (EPG) SERVICE MANAGERElkridge, MD$85,000–$115,000 / yearThe EPG Service Manager is responsible for directing and coordinating customer service activities by conferring with customers and representatives to evaluate and maintain good customer relations, servicing accounts in a timely manner, resolving complaints and ensuring effective communications. The individual in this role also develops and grows business through the management of service to achieve targeted sales and gross profit margins, while monitoring and controlling service expenses to ensure income is maintained at highest possible percentage.