Competencies Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge, Builds/Leads Teams, Strategic Leadership Safety Statement Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies. Core Values Innovation, ?Respect, ?Integrity, ?Learning, ?Teamwork, Commitment Position Summary A Retail Operations Manager-Apprentice (ROM-A) is an external management qualified associate requiring training and exposure to the Goodwill organization, its culture and processes.