Lead center-wide operational planning and continuous improvement by developing, refining, and implementing workflows, protocols, systems, and decision-making processes; identify opportunities to improve efficiency through appropriate use of technology, automation, and AI-enabled tools while supporting consistent, accessible, and responsible practices across NDC. Provide high-level coordination for major center-wide operational activities and team infrastructure, including meetings, retreats, events, travel-intensive work, and other shared operational needs; ensure that responsibilities, timelines, access needs, logistics, and follow-through are clearly assigned and integrated.