NewAviation Operations & Support U.S. NavyAviation Operations & SupportBriarcliff, TXKey Responsibilities Support aircraft launch and recovery operations in operational environments; assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on flight decks and flight lines; operate aviation support equipment and systems used in aircraft operations; perform inspections and operational checks before and after equipment use; conduct preventive and corrective maintenance on assigned aviation support equipment; support safety practices including foreign object damage (FOD) prevention and emergency readiness; assist with emergency response and training drills related to aviation operations; support administrative and maintenance control activities as required. Work Environment Work primarily in shipboard and shore station aviation environments, including flight decks, hangar bays, and flight lines; exposure to jet blast, rotor wash, noise, heat, weather, and moving equipment is routine; operations occur in a wide range of climates at sea and ashore and often follow the tempo of flight operations, including nights, weekends, and deployments.
NewVP of Operations JobotVP of OperationsSunset Valley, TX$150,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Rather than inheriting established processes, you'll help create them, shaping operational strategy, building high-performing teams, and directly influencing how a first-of-its-kind technology is brought to market.
NewSenior Manager, Marketing and Operations CriblSenior Manager, Marketing and OperationsAustin, TX$145,000–$228,000 / yearThe role is designed for a leader who can step into day-to-day operational work where needed, while also building the team’s capabilities across campaign operations, lifecycle/routing, reporting, data hygiene, attribution, and workflow automation. The right candidate will help shift Marketing Operations from a primarily reactive support model to a more proactive operating partner by improving how work is prioritized, documented, scaled, and supported across the organization.
NewPlant Controller - Manufacturing Operations JobotPlant Controller - Manufacturing OperationsAustin, TX$100,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Internal Controls & Compliance: Maintain strong internal controls and ensure adherence to GAAP and company policy, with particular emphasis on inventory management and financial integrity.
NewOperations Analyst Vaco LLCOperations AnalystAustin, TX$120,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to: The individual’s skill sets, experience, and training; Licensure and certifications; Office location and other geographic considerations; Other business and organizational needs.
INDUSTRIAL OPERATIONS INTERN OP MobilityINDUSTRIAL OPERATIONS INTERNAustin, TXInnovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.
Director, Marketing Operations - Remote LoftwareDirector, Marketing Operations - RemoteAustin, TXRemoteThis role is responsible for developing and executing efficient marketing processes, implementing and managing marketing technology, and analyzing marketing performance to drive measurable results and being an individual contributor by owning Marketo and 6Sense day to day. If you possess a deep understanding of marketing technologies and data-driven decision-making, and a passion for leading marketing operations within a dynamic, fast-growing organization, we invite you to apply for the Director, Marketing Operations role at Loftware.
NewDirector of Portfolio Operations AramarkDirector of Portfolio OperationsRound Rock, TX$12–$30 / hourIn order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement.
Senior Manager, Medical Affairs Operations - Remote Agios PharmaceuticalsSenior Manager, Medical Affairs Operations - RemoteAustin, TXRemote$131,035–$196,553 / yearManage the execution of Agios’ patient advocacy conference plans for PK deficiency, thalassemia, and sickle cell disease; participate in cross-functional planning meetings; obtain compliance approval for related materials; and attend virtual and in-person conferences, when needed. Provide operational and project management support to the US patient advocacy team, ensuring smooth day-to-day coordination across priorities, stakeholders, and deliverables, and flex to support various other functions within Medical Affairs as needs arise.
Senior Director, Operations - Settlements (P&S) Apex Clearing CorporationSenior Director, Operations - Settlements (P&S)Austin, TX$200,000–$250,000 / yearOptions/OCC: Lead options clearing/settlement, exercises/assignments, expiration management and pin risk; position reconciliation, margin, collateral; corporate action adjustments and deliverables; complex strategies (spreads, combos, multi-leg); primary liaison to OCC on operations, risk, technology; manage trade matching, allocation, and give-ups. Leadership and team development: Hire, mentor, and grow a high‑performing team; build structured learning paths and training on options/OCC and complex scenarios; establish KPIs/SLAs; manage staffing and workflows; drive a culture of excellence, accuracy, and continuous improvement; succession planning and cross‑functional resilience.
Senior Manager, Commercial Training, Commercial Operations and Analytics Agios PharmaceuticalsSenior Manager, Commercial Training, Commercial Operations and AnalyticsAustin, TX$131,035–$196,553 / yearDesign, develop, deliver, and maintain training programs and assets – including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications – for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams. Own end-to-end execution of major training moments – new hire classes, National Sales Meetings, POA meetings, workshops, and training events – including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones.
Associate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - Remote Agios PharmaceuticalsAssociate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - RemoteAustin, TXRemote$153,541–$230,312 / yearThe current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. Build, maintain, and evolve operational, unit-based forecasts across the portfolio – demand, revenue, and patient-based models – including scenario planning and risk and opportunity assessments for multiple launches and in-line products.
NewSenior Sales and Operations Coordinator US Herc Rentals IncSenior Sales and Operations Coordinator USAustin, TX$27–$30 / hourPlease be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
NewDirector of Nursing Operations St. David's Surgical HospitalDirector of Nursing OperationsRound Rock, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. It also includes an ADL/occupational therapy suite (for helping patients with daily living skills), as well as imaging, pharmacy, lab services, and dedicated teams for nursing, therapy, and leadership.
NewPharmacy Operations Manager Heart Hospital of AustinPharmacy Operations ManagerCedar Park, TXWith innovative programs like the Executive Wellness Program and the Advanced Heart Failure Program, including cutting-edge therapies such as extracorporeal membrane oxygenation (ECMO) and the left ventricular assist device (LVAD), patients receive world-class treatment. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Client Support Specialist CollaberaClient Support SpecialistBee Cave$18–$19 / hourTemporaryContractorExecute various administrative functions for the Financial Advisor(s) and Branch Management, including, but not limited to, tracking referrals, assisting with marketing-related activities, establishing, and maintaining files to meet the firm's regulatory requirements. Nice-to-Have Skills: Previous Financial Services Experience - Hands-on experience supporting financial operations and/or client services within a brokerage or financial services environment.
HR Intern OP MobilityHR InternAustin, TXInnovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. Perform additional duties related to the role, including contributing to continuous improvement initiatives , workplace environment enhancements, and supporting industrial safety, environmental protection, and energy management activities relevant to HR operations.
Direct Sales Specialist Tractor Supply CompanyDirect Sales SpecialistGeorgetown, TXConduct local market research to identify sales leads, planning and executing cold outreach to identified leads, closing sales with identified leads to achieve revenue goals. They will identify key business opportunities within their district, utilizing insights from existing B2B partnerships, lead generation tools, market research and outreach to establish new B2B & Bulk partnerships.
NewOTR CDL-A Driver ($1,500 – $2,000 Weekly) Renewable Transport ServicesOTR CDL-A Driver ($1,500 – $2,000 Weekly)Austin, TXSee Advantage AI Privacy Policy at https://www.advantage.ai/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Drivers run freight across multiple regions with professional-level autonomy , strong operations support, and the ability to shape their weekly flow.
NewSpecial Warfare Combat Crewman U.S. NavySpecial Warfare Combat CrewmanUhland, TXKey Responsibilities Insert and extract SEALs and other special operations personnel from rivers, coasts, and contested littoral areas; operate and maintain high speed combatant craft, engines, weapons, communications, and navigation systems; collect data on enemy installations, shipping, and coastal activity; assist military and civilian law enforcement agencies when directed; conduct direct action raids against enemy shipping and waterborne traffic; integrate with and support other special operations forces and naval strike groups. Additional qualifications for this job may include: Excellent physical condition and strong swimming ability; eyesight within required limits, for example 20/40 best eye and 20/70 worst eye correctable to 20/25, with normal color vision; qualifying ASVAB scores such as minimum combinations in arithmetic reasoning, verbal, and mechanical comprehension; age 30 or younger at accession; United States citizenship and eligibility for a security clearance; mechanical aptitude and solid arithmetic and algebra skills.
Operations Support Specialist ExtendMyTeamOperations Support SpecialistAustin, TXCollaborate with our customer-facing teams, including Sales, Support, and Advising, to create solutions to address distinct customer needs. This role is vital for our company — you'll spearhead the operational process of streamlining enrollments and payments of the company’s members to national insurance carriers in cases where we’ve not yet built automation.
Operations Support Specialist Dunkin' Brands Group IncOperations Support SpecialistAustin, TXThe Operations Support Specialist supports the day-to-day functions of the CEO and extended restaurant team, ensuring smooth business processes and efficient workflow. Assist with detailed processes including but not limited to: permitting, store development, systems administration, new location set-up, including maintaining internal databases, records, and documentation.
Operations Support Specialist (Contract) ExtendMyTeamOperations Support Specialist (Contract)Austin, TXIn this role, you'll help ensure customer information is accurately reviewed, processed, and maintained across multiple systems as you collaborate with internal teams to deliver an exceptional customer experience. Intermediate proficiency with Microsoft Excel and Google Sheets, including sorting, filtering, data validation, formulas, and working with large datasets.
Senior Operations Engineer, Retail Store Operations & Support - Retail & Marcom Engineering Apple IncSenior Operations Engineer, Retail Store Operations & Support - Retail & Marcom EngineeringAustin, TXAs a Senior Operations Engineer on the transactional operations vertical, you will own deep technical expertise across some of Apple Retails most critical systems, including Point of Sale, Apple Financial Services, Carrier Services, Runner, and Catalog. Develop deep technical ownership of transactional systems (Point Of Sale, Apple Financial Services, Carrier Services, Runner, Catalog) to investigate, debug, and resolve complex production incidents with speed and precision.
NewOperations Engineer, Retail Store Operations & Support - Retail & Marcom Engineering Apple IncOperations Engineer, Retail Store Operations & Support - Retail & Marcom EngineeringAustin, TXDevelop deep technical ownership of transactional systems (Point Of Sale, Apple Financial Services, Carrier Services, Runner, Catalog) to investigate, debug, and resolve complex production incidents with speed and precision. As an Operations Engineer on the transactional operations vertical, you will own deep technical expertise across some of Apple Retails most critical systems, including Point of Sale, Apple Financial Services, Carrier Services, Runner, and Catalog.
Site Operations Support Manager Oracle CorpSite Operations Support ManagerTX$120,100–$251,600 / yearAs Site Operations Support Manager - Data Center Facilities, you will lead the onsite site-support function that enables OCI's mission-critical data center operations teams to execute in a disciplined, organized, and audit-ready manner. You will partner closely with Facilities Operations leadership, service teams, logistics, compliance, and site leadership to improve execution quality, maintain strong process discipline, and ensure the site-support model scales with operational complexity.
Program Manager, Operations Support DSV Road Transport IncProgram Manager, Operations SupportAustin, TX$80,000–$110,000 / yearThis role serves in flexible operational support capacities to maintain continuity during hiring gaps or backfill transitions, and actively engages in DQP sessions and cross-functional planning forums to gain experience and contribute to successful outcomes. The Associate I partners with engineering to develop detailed process flows and layout plans, participates in performance improvement and crisis management support, and attends operational reviews for RFPs and implementation tollgates.
Director of Operations & Support Texas Health and Human Services CommissionDirector of Operations & SupportAustin, TX$7,716.66–$13,051 / yearThe Director serves as a principle liaison between IT-SSA and HHS agency operations divisions, including Procurement & Contracting Services (PCS), System Contracting, Budget Management, and Human Resources (HR). Initial Screening Criteria: A degree from an accredited college or university with major course work in business, communications, management information systems, or a related field is preferred.
Principal Support Operations Strategist Q2 Software, Inc.Principal Support Operations StrategistAustin, TXExecutive Escalation Program - Own end-to-end design and governance of Q2's executive escalation program, from problem definition through pilot execution and operational handoff: Define the problem with data - quantify escalation volume, resolution patterns, repeat-escalator segments, and the cost of unstructured handling to build a defensible case for program investment. We are seeking a Principal Support Operations Specialist to serve as the operating intelligence layer of Q2's global Customer Support organization-a 300-person, globally distributed team delivering world-class support experiences to banks, credit unions, and fintechs across the U.S. and internationally.
Fleet Support Specialist (Administrative / Fleet Operations) Trucking PeopleFleet Support Specialist (Administrative / Fleet Operations)Austin, TexasThis entry-level fleet operations role focuses on vehicle documentation, compliance tracking, DMV processing, and records management to ensure fleet vehicles remain properly registered, inspected, and compliant. This is an excellent opportunity for candidates with administrative support, clerical, or operations experience looking to grow within fleet management or transportation operations.
Warehouse Office & Operations Support Associate Vista Fulfillment GroupWarehouse Office & Operations Support AssociateAustin, TX$43,000–$50,000The ideal candidate is comfortable working in a warehouse environment but also organized enough to handle paperwork, order printing, inventory tracking, and basic data analysis. This role is a mix of warehouse office work, order processing, inventory support, cycle counting, forklift operation, and basic Excel reporting.
Operations Support Clerk - FT Avis Budget Group IncOperations Support Clerk - FTTexas, TXIf you're detail oriented, enjoy collaborating with others, and like knowing your work makes a real impact, we invite you to join our fast-paced, driven Avis Budget Group team. What You'll Do: As an Operations Support Clerk, you will provide clerical and administrative support to our airport operations team, playing a key role in both employee support and daily operational efficiency.
Sr. Preventative Maintenance Program Manager, WWGS - Facility Operations Support Amazon.com IncSr. Preventative Maintenance Program Manager, WWGS - Facility Operations SupportAustin, TXFirst, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. Program Development & Management: Design and implement preventative maintenance programs for refrigeration systems, HVAC, electrical systems, plumbing, and store equipment across multiple retail grocery locations.
Workday Operations Support (Temporary) Cherry Bekaert LLPWorkday Operations Support (Temporary)Austin, TX$33–$51 / hourThe analyst will manage a steady intake of support requests, resolve issues efficiently, and maintain smooth, high-volume operations through disciplined intake processes, fast turnaround, and clear documentation. Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients.
Field Operations Support Specialist DiaSorin SpAField Operations Support SpecialistTXThe duties are including, but are not limited to, instrument moves, installations, de-installations, advanced replacements, loaner/demo pool management, shipping complaints, RMA, free-of-charge requests, credit note requests, estimates, evaluation orders, technical work orders for the field (i.e. PMs, upgrades, etc). The Field Operations Support Specialist (REMOTE) is responsible for ensuring all field assets owned by Luminex - A DiaSorin Company and DiaSorin Molecular and/or the customers are managed between internal departments and the Field Service organization.
Manager, Construction Management, WWRGD - Operations Support Amazon.com IncManager, Construction Management, WWRGD - Operations SupportTXTeam Vision: To be the trusted execution partner that addresses space optimization and supports the evolution of Ecommerce and automation creating best-in-class retail environments that delight customers and empower store teams through innovative, efficient, and scalable solutions. The Team Leader drives daily execution of the PERF program by triaging urgent equipment requests, leading standups with 5 Construction Project Managers II, and conducting 1:1 coaching sessions focused on PO development and quote review excellence.
Program Manager, Regulatory Compliance, WWGS - Facility Operations Support Amazon.com IncProgram Manager, Regulatory Compliance, WWGS - Facility Operations SupportAustin, TXFirst, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. Amazon"s Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Program Manager, Regulatory Compliance to join our Facility Operations Support team.
Manufacturing Engineer – Mission Support (Service & Repair Operations) Saronic TechnologiesManufacturing Engineer – Mission Support (Service & Repair Operations)Austin, TexasThis role is responsible for transforming complex, often variable post-production work (repairs, retrofits, and service campaigns) into structured, repeatable, and auditable processes within our manufacturing systems. Partner closely with Field Service Representatives (FSRs), Depot teams, and Mission Support leadership to capture real-world repair needs and operational constraints.
Fleet Support Specialist (Administrative / Fleet Operations) TRUCKING PEOPLEFleet Support Specialist (Administrative / Fleet Operations)Austin, TXThis entry-level fleet operations role focuses on vehicle documentation, compliance tracking, DMV processing, and records management to ensure fleet vehicles remain properly registered, inspected, and compliant. This is an excellent opportunity for candidates with administrative support, clerical, or operations experience looking to grow within fleet management or transportation operations.
Manufacturing Engineer - Mission Support (Service & Repair Operations) Saronic Technologies IncManufacturing Engineer - Mission Support (Service & Repair Operations)Austin, TXThis role is responsible for transforming complex, often variable post-production work (repairs, retrofits, and service campaigns) into structured, repeatable, and auditable processes within our manufacturing systems. Partner closely with Field Service Representatives (FSRs), Depot teams, and Mission Support leadership to capture real-world repair needs and operational constraints.
Seasonal Property Operations Support The Scion GroupSeasonal Property Operations SupportAustin, TXMust be able to stand for long periods of time (8 hours or more per day) to perform the following physical activities: bending, climbing step ladders, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing and pulling, climbing stairs; stooping and squat kneel. Responsibilities: Performs miscellaneous maintenance duties as assigned by the manager including but not limited to painting, minor drywall repairs, replacing batteries, light bulbs, blinds and doors, caulking, power washing, trash removal and furniture removal/install.
Field Operations Support Assistant (part-time) Service Corporation InternationalField Operations Support Assistant (part-time)Pflugerville, TXDuties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience.
Field Operations Support Assistant (part-time) SCI Shared Resources, LLCField Operations Support Assistant (part-time)Pflugerville, TXJOB RESPONSIBILITIES** + Prepares death certificates, prayer cards and related documents + Completes required permits and or certificates + Prepares and processes Veteran’s Paperwork + Prepares marker monument placement paperwork + Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules + Prepares and distributes daily schedules, reports, and documents + Receives and processes payments and contracts + Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers + Orders office supplies + Oversees the processing of installation orders to grounds and maintenance departments + Processes accounts payable transactions + Assists with the preparation of obituaries + Assists Location Management, Sales, Family Service Counselors and payroll as needed + Acts as backup to Receptionist + Greets family members and friends + Communicates client family’s needs promptly and accurately to the appropriate staff member + Conveys a sense of concern and empathy with client family members at all times + Responds to customer inquiries via telephone, internet and in person + Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM** **REQUIREMENTS** **Education** + High School or equivalent **Experience** + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities** + Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail oriented + High level of compassion and integrity + Ability to maintain confidentiality Postal Code: 78660 Category (Portal Searching): Administration and Clerical Job Location: US-TX - Pflugerville Job Profile ID: F00216 Time Type: Part time Location Name: Cook-Walden Capitol Parks Funeral Home Cemetery and Crematory Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Management Analyst (MA II) for Program Enrollment Support (EB Operations) Texas Health and Human Services CommissionManagement Analyst (MA II) for Program Enrollment Support (EB Operations)Austin, TX$4,523.16–$7,253.83This position makes a significant contribution to MCS's mission by managing day-to-day operations and oversight of the Enrollment Broker (EB) vendor while coordinating EB system projects with HHSC eligibility system (TIERS) team, Managed Care Organizations, Texas Medicaid and Healthcare Partnership (TMHP), and other stakeholders as required. The Management Analyst II position involves significant amount of planning, developing, coordinating, and implementing agency programs and providing consultative services and technical assistance from the Enrollment Broker team, program staff, governmental agencies, community organizations, or the general public.
NewManager, Business Operations Strategy & Support - WW Ops BPR Apple IncManager, Business Operations Strategy & Support - WW Ops BPRAustin, TXActively recruit for diversity of experience, background, and perspective - building a team that reflects the global community Apple servesBachelors degree in Engineering, Computer Science, Supply Chain, or related field 10+ years of progressive experience in supply chain operations, enterprise systems, or business operations 5+ years in a people leadership role with demonstrated success managing global, cross-functional teams Deep experience with enterprise application support environments and core operations business processes (Order-to-Cash, Procure-to-Pay, or equivalent) Proven ability to build and execute a multi-year operational strategy in a fast-paced, high-stakes environment Demonstrated success influencing without authority across technical and business organizations at the senior level Strong analytical mindset with the ability to translate data and operational signals into confident business decisions Clear, compelling communicator - comfortable presenting complex topics to executive audiencesExecutive presence and a track record of elevating cross-functional team performance through vision and trust Customer obsession - proven history of improving partner and end-user experience through operational decisions Hands-on experience applying AI/ML or automation to operations, analytics, or predictive support models Proficiency with SAP ECC, S/4HANA, or equivalent enterprise ERP platforms Background in NPI or large-scale product launch readiness in a global company Master's degree in Engineering, Computer Science, Supply Chain, or related field; MBA a plus PMP, Six Sigma, or equivalent program/quality management certification. Define and track leading and lagging KPIs that connect support health to business outcomes, presenting insights to senior leadership with clarity and confidence Continuous Improvement & Innovation: Champion a culture of learning across the team - converting post-ops insights from NPI events and support incidents into systemic process and quality improvements.
Manager- Americas Reseller Operations, Customer Support Account Manager Apple IncManager- Americas Reseller Operations, Customer Support Account ManagerAustin, TXSustainability: Drive innovation opportunities within our supply chain aimed towards achieving Apple's Sustainability and eco-friendly goals of Carbon Neutrality by 2030.Experience: 5+ years of proven supply chain experience in planning, demand fulfillment, inventory management, forecasting, or sales operations. Lead & Inspire: Manage, mentor, and develop a team of account managers and business analysts focused on scaling operational support and overseeing Collaboration, Planning, Forecasting, and Replenishment (CPFR) with key channel partners.
Technology Specialist - IT Service, Support and Operations | Mobile Testing | Mobile Automation Testing IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Mobile Testing | Mobile Automation TestingAustin, TXCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
Head of Customer Support Operations Clanz Technologies LtdHead of Customer Support OperationsAustin, TXYou will work closely with the Support Manager and partner across Product, R&D, Customer Success, Implementation, Operations, and Leadership to identify trends, resolve root causes, and prevent recurring issues. This role will own the operating system behind Support: reporting, Voice of Customer programs, escalation design, cross-functional rhythms, support processes, AI/tooling adoption, and operational projects that improve visibility, consistency, and customer outcomes.
Operations Lead (Customer Support) ThatchOperations Lead (Customer Support)Austin, TexasDrive cross-functional impact on the customer experience – partner with teams across Thatch to highlight and tackle customer and support team pain points, and surface opportunities to build a better product experience that reduces inbound support volume and addresses operational inefficiencies and gaps. Scale the support function – stand up new support models like phone support, train and uplevel specialists into functional experts, and drive efficiency through AI, automation, tooling, and cross-functional partnership so the team can absorb growth without scaling headcount linearly.
NewCustomer Support Operations Coordinator Advantest AmericaCustomer Support Operations CoordinatorAustin, TXThe ideal candidate must have what it takes to intuitively solve problems, utilize available resources, know when to consult their team and will bring their thorough attention to detail when working with both internal and external customers. Advantest America, Inc. is looking for an individual to join our customer success team in Austin, TX to provide customer support in a professional manner to key customers in North, Central and South America.