Loan Servicing Specialist I - Operations Generalist United Nations Federal Credit UnionLoan Servicing Specialist I - Operations GeneralistNew York, NY$62,290 / yearFull timeCollaborate with Mortgage Originations, Post Closing, Finance, and Member Experience teams to resolve discrepancies, ensure data accuracy, and provide backup support for operational processes throughout the loan lifecycle. Core Loan Servicing Operations: Support loan boarding, escrow setup, payment processing, reconciliations, and loan payoff activities, including validation of loan terms and per diem calculations.
Global Cards Solutions Specialist II - Operations United Nations Federal Credit UnionGlobal Cards Solutions Specialist II - OperationsNew York, NY$62,290 / yearFull timeUphold UNFCU’s mission, core values, and guiding principles by consistently demonstrating service excellence and delivering an exceptional experience to members and colleagues, regardless of role or seniority. Review chargeback and arbitration documentation for card fraud cases, determine appropriate action, and collaborate with the Accounting Department to reconcile fraud and dispute accounts.
Operator Driver I, II & III - Line Operations Passaic Valley Sewerage CommissionOperator Driver I, II & III - Line OperationsNewark, NJ$79,643–$122,150 / yearFull timeCreated in 1902, PVSC is the 5th largest facility of its kind in the United States, directly serving approximately 1.4 million residents in 48 municipalities located in Bergen, Essex, Hudson, Passaic and Union Counties. The Passaic Valley Sewerage Commission (P.V.S.C.), a publicly-owned wastewater treatment facility located in Newark, New Jersey, is currently accepting applications for experienced Operator/Drivers.
NewAviation Operations & Support U.S. NavyAviation Operations & SupportPompton Lakes, NJKey Responsibilities Support aircraft launch and recovery operations in operational environments; assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on flight decks and flight lines; operate aviation support equipment and systems used in aircraft operations; perform inspections and operational checks before and after equipment use; conduct preventive and corrective maintenance on assigned aviation support equipment; support safety practices including foreign object damage (FOD) prevention and emergency readiness; assist with emergency response and training drills related to aviation operations; support administrative and maintenance control activities as required. Work Environment Work primarily in shipboard and shore station aviation environments, including flight decks, hangar bays, and flight lines; exposure to jet blast, rotor wash, noise, heat, weather, and moving equipment is routine; operations occur in a wide range of climates at sea and ashore and often follow the tempo of flight operations, including nights, weekends, and deployments.
NewPaid Social Operations Specialist AtriumPaid Social Operations SpecialistNew York, NYCandidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.
NewSenior Legal Operations Specialist JouléSenior Legal Operations SpecialistFlorham Park, NJ$31–$54 / hour
NewManager, HR & Talent Operations - Fashion Apparel JobotManager, HR & Talent Operations - Fashion ApparelNew York, NY$100,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead HR for a dynamic NYC office where you’ll shape culture, drive employee experience, and enjoy competitive pay, great benefits, and real room to grow!
Head of Digital Asset Operating Platform – Blockchain-Enabled Operations Fidelity InvestmentsHead of Digital Asset Operating Platform – Blockchain-Enabled OperationsSecaucus, NJ$185,000–$400,000This role will lead the design and implementation and ongoing operation of the end-to-end infrastructure for the digital assets fund and portfolio investment services ecosystem, including accounting and valuation, portfolio and fund administration, and transfer agency, integrating blockchain infrastructure with institutional-grade controls, data architecture, and governance across both on-chain and off-chain environments. We are seeking a visionary executive leader to architect, build, and scale the operating platform that will power the future of digital asset investments and on-chain finance — spanning tokenized funds and financial assets, digital asset portfolios, on-chain investments and financial activities, and blockchain-native financial products.
NewRegulatory Operations Documentation Specialist JouléRegulatory Operations Documentation SpecialistFlorham Park, NJRemote$31–$54 / hourThe scope of this role includes assisting in document formatting, remediation and quality control (QC) of documentation for submissions to Health Authorities. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewGenerative AI Training & Support Specialist JobotGenerative AI Training & Support SpecialistNew York, NY$80–$90 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Reporting to the Senior Manager of User Engagement, Education & Tech Academy, this individual will be responsible for designing, delivering, and supporting generative AI training and enablement programs across the enterprise.
Music Content Operations Manager II BC ForwardMusic Content Operations Manager IINew York, NYFull timeThe ideal candidate will have strong experience in operations, data management, ownership research, and process automation and a proven ability to improve data accuracy, optimize workflows, and support partner operations. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Operations Director K44 Consulting LLCOperations DirectorEdison, NJo Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for over 50 employees in a regional hub at 200,000 square foot facility. Summary: The Operations Director is responsible for the effective management of the warehouse operations; including shipment performance, productivity management and direct supervision of team members.
Operations Manager K44 Consulting LLCOperations ManagerEdison, NJResponsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 25 employees in a 550,000 square foot facility. Summary: The Operations Manager is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members.
Marketing Operations Coordinator AtriumMarketing Operations CoordinatorNew York, NYThe Marketing Operations Coordinator will serve as a key liaison between marketing teams and stakeholders, helping maintain organization across projects, communications, documentation, and assets while supporting the successful execution of integrated marketing strategies. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.
Production Operations Manager AtriumProduction Operations ManagerUnion, NJ$65,000–$75,000 / yearPreferred Experience/Skills for the Production Operations Manager: Experience in printing, packaging, paper manufacturing, labels, flexible packaging, corrugated products, folding cartons, or related manufacturing environments. Required Experience/Skills for the Production Operations Manager: 3+ years of experience in production coordination, production management, manufacturing operations, project management, or a related role.
NewIT Support Engineer I, Ops Tech Solutions (OTS) Amazon.com Services LLCIT Support Engineer I, Ops Tech Solutions (OTS)Teterboro, NJAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
NewManager SaaS Operations Vaco LLCManager SaaS OperationsNew York, NY$50–$80Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. You’ll play a pivotal role in building a centralized system of record for enterprise software, partnering closely with IT, Security, Finance, Legal, and other stakeholders to create a scalable and efficient SaaS environment that supports company growth.
NewOperations Coordinator Success Academy Charter Schools, Inc.Operations CoordinatorThe Bronx, NY$20–$20Reporting directly to the School Business Operations Manager (BOM), The Operations Coordinator (Hourly) plays a crucial role in providing essential support to the School Business Operations Manager (BOM) and contributing to a positive and well-organized school environment. Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike.
NewOperations Manager United RentalsOperations ManagerValley Cottage, NY$80,665–$120,995 / yearThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewIT Risk Operations - Sr Analyst Northwestern MutualIT Risk Operations - Sr AnalystNew York, NY$98,910–$183,690 / yearRisk Assessment & Identification: Leverages industry knowledge to determine and seek hazards that could potentially prevent the program, enterprise, or investment from achieving their objectives; designs systematic processes of identifying severity of hazards and evaluating the scale and impacts of any associated risk on the business. Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.
NewReinsurance Accounting/Operations Consultant Kforce Inc.Reinsurance Accounting/Operations ConsultantIselin, NJ$40–$40
Advanced Practice Nurse Medical Operations Yale New Haven HealthAdvanced Practice Nurse Medical OperationsEast Norwalk, CTDemonstrates Competency In The Care Of The Neuro Patient # Demonstrates Skill And Knowledge In Neuro Assessment # Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient # Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures # Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace # Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator Graduation from an accredited school of nursing. Heart and Vascular Cardiac ICU (5-1 SP) The Cardiac ICU is a fast paced, high acuity, 14-bed, critical care unit that cares for adult patients with complex cardiac, medical diagnoses such as myocardial infarction, cardiogenic shock, unstable arrhythmias, and heart failure.
NewSupervisor - General Construction - Facilities Operations NewYork-PresbyterianSupervisor - General Construction - Facilities OperationsManhattan, NY$117,000–$126,000 / yearManages and ensures efficient construction of General Construction (GC), Architectural, Mechanical, Electrical and Plumbing projects and repairs throughout the facility. Develops and maintains a working knowledge of General Construction, Architectural, MEP Building Systems and applicable codes and regulations.
NewSales Specialist, State & Local Govt/Federal NetAppSales Specialist, State & Local Govt/FederalNew York, NY$287,300–$371,800 / yearYour focus will be on helping organizations modernize their data management and protection strategies, leveraging NetApp’s innovative cloud and hybrid solutions to address critical business challenges and enable digital transformation. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Sales Support Assistant, Group Sales Six Flags Great AdventureSales Support Assistant, Group SalesOld Bridge, NJWorks closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records. Collaborate with the Sales Support Area Manager and Event Execution Area Manager to ensure seamless coordination and top-tier client service.
Senior Social Worker, Hospice Home Care, Queens VNS HealthSenior Social Worker, Hospice Home Care, QueensLong Island City, NY$77,200–$96,500Provides clinical and consultative support to Licensed Social Workers (LSWs) and Interdisciplinary Care Team Managers regarding complex social work related clinical and/or customer service issues. • Participates in VNS Health meetings including but not limited to, interdisciplinary team meetings, in-services and training programs, social work meetings and case conferences.
Senior Social Worker, Hospice Home Care, Brooklyn/Staten Island VNS HealthSenior Social Worker, Hospice Home Care, Brooklyn/Staten IslandBrooklyn, NY$77,200–$96,500Provides clinical and consultative support to Licensed Social Workers (LSWs) and Interdisciplinary Care Team Managers regarding complex social work related clinical and/or customer service issues. • Participates in VNS Health meetings including but not limited to, interdisciplinary team meetings, in-services and training programs, social work meetings and case conferences.
Real Estate Tax Consultant Kforce Inc.Real Estate Tax ConsultantNew York, NY$85–$105Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Responsibilities: Provide advisory support on real estate-related tax matters, including property tax, transfer tax, and transaction-related considerations.
SAP Systems Engineering Specialist with SAP Cloud Architecture Expertise Trigyn Technologies IncSAP Systems Engineering Specialist with SAP Cloud Architecture ExpertiseNew York City, NY$86–$92 / hourTemporaryContractorFull timeTechnical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions.
eCommerce Fulfillment Specialist Epitec, InceCommerce Fulfillment SpecialistEnglewood Cliffs, NJThe eCommerce Fulfillment Specialist will work closely with business, supply chain, customer support, and technical teams to resolve order issues, analyze performance trends, and enhance the overall customer experience. This is an excellent opportunity to contribute to a fast-paced, data-driven operations team while driving process improvements and supporting large-scale fulfillment operations.
NewCompliance Specialist Senior Wealth Management City National BankCompliance Specialist Senior Wealth ManagementNew York, NYRemote$85,000–$145,000 / yearFunctions as an internal consultant to colleagues throughout City National Bank (CNB) related to operational compliance issues and concerns, utilizing their internal and external organizational agility to ascertain and deliver sound interpretation and advice. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
NewHR - Onboarding and Compliance Associate JouléHR - Onboarding and Compliance AssociateEdison, NJ$22–$24 / hourExperience with human resources related functions such as recruitment, pre-employment screening, employment related compliance activities, and onboarding of employees is a definite plus . Scheduling and working with the contract employees to complete all pre-employment screening, (background checks and drug testing for all Science and Clinical operations of Joulé) .
NewCommercial Construction Project Manager - Corporate Office HITT ContractingCommercial Construction Project Manager - Corporate OfficeNew York, NY$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewOTR CDL-A Driver ($1,500 – $2,000 Weekly) Renewable Transport ServicesOTR CDL-A Driver ($1,500 – $2,000 Weekly)New York, NYSee Advantage AI Privacy Policy at https://www.advantage.ai/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Drivers run freight across multiple regions with professional-level autonomy, strong operations support, and the ability to shape their weekly flow.
Automation Specialist - Remote Kforce Inc.Automation Specialist - RemoteArmonk, NYRemote$80–$86Summary: We are seeking an experienced Mainframe Automation Migration Specialist to lead the transition from CA OPS/MVS and CA Automation Point to Tivoli Systems Automation for z/OS (SA z/OS) and Systems Automation for Integrated Operations Management (SAIOM). This role is responsible for converting existing automation rules, REXX execs, and operational policies into policy-based automation framework while ensuring high availability, operational resilience, and minimal disruption to production systems.
NewSpecial Warfare Combat Crewman U.S. NavySpecial Warfare Combat CrewmanNorth Hills, NYKey Responsibilities Insert and extract SEALs and other special operations personnel from rivers, coasts, and contested littoral areas; operate and maintain high speed combatant craft, engines, weapons, communications, and navigation systems; collect data on enemy installations, shipping, and coastal activity; assist military and civilian law enforcement agencies when directed; conduct direct action raids against enemy shipping and waterborne traffic; integrate with and support other special operations forces and naval strike groups. Additional qualifications for this job may include: Excellent physical condition and strong swimming ability; eyesight within required limits, for example 20/40 best eye and 20/70 worst eye correctable to 20/25, with normal color vision; qualifying ASVAB scores such as minimum combinations in arithmetic reasoning, verbal, and mechanical comprehension; age 30 or younger at accession; United States citizenship and eligibility for a security clearance; mechanical aptitude and solid arithmetic and algebra skills.
NewMedical Assistant Oak Street HealthMedical AssistantElizabeth, NJ$18.50–$42.35The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
NewTechnical Analyst – Investment Operations (Wires Management) VBeyond CorporationTechnical Analyst – Investment Operations (Wires Management)New York, NY$150,000–$180,000 / yearFull timeThe individual will work closely with key stakeholders in the Investment Operations functions to lead projects, gather and document business requirements, and coordinate the development, testing, implementation, and ongoing support of these requirements. Seeking a business-focused technologist and functional subject matter expert to support the advancement of technology capabilities in the Middle Office and Controllers businesses.
Insurance Onsite Relationship Representative EclaroInsurance Onsite Relationship RepresentativeNew York, NYFull timeIn addition, the role provides dedicated administrative and operational support to the local Managing Partner and management team, ensuring smooth office operations and streamlined processes for agency stakeholders. Success in this role requires strong relationship-building skills, organizational effectiveness, clear communication, discretion, and a proactive approach to problem-solving.
H&B North America Regional Sales Operations Support Specialist Willis Towers Watson PLCH&B North America Regional Sales Operations Support SpecialistNY$90,000–$115,000 / yearCompany Benefits: WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program). Under the guidance of the HWC NA Sales Operations Leader, coordinates selected H&B NA sales operations processes across regions, partnering with other H&B NA Sales Operations Regional Support Specialists to drive consistency, share best practices and support initiatives such as net promoter score processes, CRM training programs and sales campaigns.
Online Operations - Support Specialist I StratAcuity Staffing Partners IncOnline Operations - Support Specialist INY$21–$31 / hourIn terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Specialist, Total Rewards Operations Support National Geographic SocietySpecialist, Total Rewards Operations SupportNY$64,600–$68,000 / yearPlease check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks. The Total Rewards Operations Support Administrator is a key member of the Human Resources team, focusing on ensuring operational excellence across Compensation, Benefits, and Recognition programs.
Operations Support Specialist - Meal Manager Program - REMOTE Pride Technologies LLCOperations Support Specialist - Meal Manager Program - REMOTENYRemote$22–$23.75 / hourOnly applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Russell Tobin & Associates is currently seeking several Remote Operations Support Specialist - Meal Manager Program to work for one of our top global delivery tech clients!
HR Communications Operations & Support Specialist - Corporate Communications - Vice President Morgan StanleyHR Communications Operations & Support Specialist - Corporate Communications - Vice PresidentNew York, NY$120,000–$210,000 / yearWe provide editorial support and strategic guidance to business partners, liaise with the Firm's businesses and departments and senior leadership on internal communications matters, and provide thought leadership and strategic guidance on communications. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
HR Communications Operations & Support Specialist – Corporate Communications – Vice President Morgan StanleyHR Communications Operations & Support Specialist – Corporate Communications – Vice PresidentNew York, New YorkWe provide editorial support and strategic guidance to business partners, liaise with the Firm’s businesses and departments and senior leadership on internal communications matters, and provide thought leadership and strategic guidance on communications. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Equity Operations Support - VN2785 MAREX Group LimitedEquity Operations Support - VN2785New York, NY$75,000–$90,000 / yearThe depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.
Media Operations Support Analyst NBCUniversal Media LLCMedia Operations Support AnalystStamford, CT$60,000–$70,000 / yearWe produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.
IT Specialist – Operations & Support Diamond BracesIT Specialist – Operations & SupportBrooklyn, New YorkThis role is hands-on from day one: supporting users, resolving issues, and maintaining IT operations across multiple locations, while gradually expanding into process ownership, documentation, and system improvements. Troubleshoot end-user issues (hardware, software, network, printers).
Associate Operations Support Analyst - (Remote) Acentra HealthAssociate Operations Support Analyst - (Remote)NYRemote$25–$32 / hourBachelor's degree or equivalent experience in lieu of degree • For Non-Clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. We equip all team members with the tools needed to succeed-including a company-provided laptop and full home office setup-so you can stay productive whether youre working from home or in the field.
IT Specialist – Operations & Support Alfa Dental Support, Inc.IT Specialist – Operations & SupportBrooklyn, NY$65,000 / yearPart timeThis role is hands-on from day one: supporting users, resolving issues, and maintaining IT operations across multiple locations, while gradually expanding into process ownership, documentation, and system improvements. Troubleshoot end-user issues (hardware, software, network, printers).