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ADAPTED_NOW

Sales Support

The right candidate will be a highly motivated and results-oriented individual with cross-functional collaboration skills to align teams across sales, operations, and finance. Responsibilities include interviewing, hiring, and training employee(s); planning, assigning, and directing work; appraising performance; rewarding and disciplining employee(s); addressing complaints and resolving problems.

KBSkills

ACTIVE

TEAM UP WITH US!The Director Sales Support Operations position is a member of the Power Systems Sales Support Team and plays a vital role in growing the business. The right candidate will be a highly motivated and results-oriented individual with cross-functional collaboration skills to align teams across sales, operations, and finance. They will also have a strong understanding of the power systems industry and Caterpillar and Allied products.DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO<ul><li>Develop and implement Standard Operating Procedures (SOPs) for essential functions, including inventory management, quoting, and sales order processing.</li><li>Ensure uniformity in how reporting and data is shared and communicated.</li><li>Optimize sales order and invoice processes.</li><li>Understand and support Caterpillar’s Power Systems Sales initiatives.</li><li>Implement an improved inventory tracking system to ensure all teams are aligned</li><li>Understand and develop the used fleet sales rollout and make-ready processes to maximize efficiency and sales potential.</li><li>Develop and refine reporting data to provide insights into sales operations, backlog, and financial performance.</li><li>Supervisor Responsibilities:Directly and indirectly supervise a team of employees. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employee(s); planning, assigning, and directing work; appraising performance; rewarding and disciplining employee(s); addressing complaints and resolving problems. </li><li>Other duties may be assigned.</li></ul> WHAT YOU'LL NEED<ul><li>Bachelor's degree (B.A.) from four-year college or university; five years related experience and/or training; or equivalent combination of education and experience.</li><li>Minimum of three (3) years’ experience in equipment sales </li><li>Knowledge of CAT and Allied products</li><li>Computer experience, DBS and PC</li><li>Must have valid drivers’ license and clean driving record.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Moderate computer skills. Familiar with web navigation, experience working with databases. </li></ul> WHY WORK WITH US?<ul><li>We like to take care of business and have fun doing it!</li><li>We offer health, dental, vision, life, and more as a comprehensive benefits package.</li><li>Don’t you want to work with awesome people?</li></ul>  IMPORTANT INFORMATIONWhile performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Required travel up to 50%.This position is considered a safety sensitive position.The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.EEO/AA

Warren CAT

Director PSD Sales Support Operations

Billing

Business Growth

Caterpillar Equipment

Computer Skills

Concrete

Cross-Functional

Disciplinary Action

Driver's License

Finance

Fleet Sales

Inventory Management

Order Processing

Problem Solving Skills

Procedure Implementation

Revenue Growth

Sales

Sales Operations

Staff Training

Standard Operating Procedures (SOP)

Standards Development

Team Lead/Manager

Team Player

Willing to Travel

Caterpillar, Inc

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