These include, but are not limited to, scheduling follow-up appointments, registration, scheduling internal and external referral appointments, acquiring referral authorization, collecting cash, and posting daily encounters; taking and returning patient phone calls; patient correspondence; mailing/faxing medical information to consultants and maintenance of equipment. Equipment & software - ensures proper use of all office equipment (fax, copier, PC, email, practice management software, printers, phones, voicemail, etc) in accordance with office policy.