Provide customer service and service recovery as needed, answer calls, transfer calls, putting calls on hold, dialing long distance calls for staff, giving directions, overhead paging, maintaining call logs/code logs, properly and professionally respond to all codes, including code red, code blue, code white, code pink, code yellow, code grey, code silver, code orange, code green, code stroke, code triage internal/external, rapid response (RRT) code stat and code 22. PBX Operator is required to answer incoming phone calls and direct them to the right person or department, answer customer questions and complaints, and direct callers to various locations within the hospital property.