Duties include but not limited to: Data collection, processing, and analysis in support of specific management systems including analyses of quantitative and qualitative survey data, time activities, user guides, training materials and other performance data reports. Strong proficiency in MS Word, Excel, Outlook, and PowerPoint- Pleasant, tactful and professional attitude and appearance- Excellent writing, editing, and proofreading skills- Must perform well under pressure and high workloads, and be able to communicate effectively.