KEY FUNCTIONS & RESPONSIBILITIES: Positive attitude and strong focus on customer satisfaction; Experienced in performing troubleshooting all types of mechanical, hydraulic, pneumatic and electronic products; Strong analytical, diagnosis, and problem solving skills; Ability to work with blueprints, schematic drawings, and illustrations; Skilled in assembling and disassembling equipment; Expert in conducting repair and maintenance service on complex equipment; Ensure safety norms are followed during installation and maintenance processes; Strengthen and build client relationships by improving their interaction with products; Excellent customer service, technical, interpersonal and communication skills both in writing and verbally; Train internal and external groups on product operation and maintenance; Strong prioritizing, and time management skills; Ready and willing to travel domestically as well as internationally; Any and all duties related to your basic responsibilities as a Regional Service & Controls Specialist not listed above. QUALIFICATIONS: Technical Degree, Engineering Degree or Equivalent Work Experience; Solid mechanical, hydraulic, and pneumatic experience in repairing and maintaining equipment; Experience in controls, VFD's, MCC's, PLC's and HMI's; Ability to read and understand mechanical, hydraulic, pneumatic, and electrical schematics and P&IDs; Proficiency in PC utilizing MS Word, MS Excel and MS PowerPoint.