Louisville, KY30+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone) Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Practice urgency at all times with patient's time, as well as doctor's time and schedule Comply with all company policies and procedures including HIPAA Verify patient information by interviewing patient Recording medical history, current medications and confirming purpose of visit Records all data in the patients Electronic Medical Record (EMR) Checks condition of patients eyes by observing pupils, muscles, visual acuity, and extraocular movements Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications General office duties and cleaning to be assigned by manager. Essential Functions: Facilitate patient flow Assist the doctor in preliminary testing Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in-person requests.