The Ophthalmic Assistant II, certified by JCAHPO as a COA, COT or COMT, fulfills numerous functions to prepare patients for evaluation by an Ophthalmologist and/or Optometrist., including acquiring health histories from patients, performing preliminary eye function testing, administering eye drops, managing patient flow and maintaining equipment. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.