Qualifications Strong verbal and written communication skills Excellent organization, follow-up, and attention to detail Comfortable engaging customers through phone, email, and virtual meetings Ability to ask effective qualification questions and identify appropriate next steps Ability to learn technical products, applications, and terminology Experience working with CRM, ERP, quoting, order management, or similar business systems Ability to manage multiple leads, customer requests, samples, and follow-up activities simultaneously Strong cross-functional collaboration skills Ability to travel when needed Experience with HubSpot and/or NetSuite is preferred. Relevant experience may include: Sales development, inside sales, customer success, account coordination, or customer service B2B sales support or customer relationship management Supporting field sales or account management teams Managing recurring or consumable-based customer relationships Experience in manufacturing, printing, equipment, industrial products, packaging, or other technical B2B environments Direct industrial print experience is helpful but not required.