Leads the work of others in the clinical operation of a patient care setting; this position may lead the work of Patient Care Associates I and II, and/or serve as the primary clinic resource in a large multi-physician clinical practice; functions as an assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office. Assists with care coordination by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.