This role oversees an organization of 200+ resources supporting the platforms and services that enable modern work across the organization, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft 365 Apps, Power Platforms, Teams Phone, meetings, webinars, town halls, Teams Rooms, and related collaboration technologies. Demonstrated experience leading large-scale operations for Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, Microsoft 365 Apps, Teams Phone, Power Platforms, meeting rooms, and enterprise voice/video services.