Help Desk and Microsoft 365 Administrator ITCON ServicesHelp Desk and Microsoft 365 AdministratorVienna, VARequired Skills and Qualifications Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc. Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
Sr. Information Systems Specialist Expert In Recruitment SolutionsSr. Information Systems SpecialistWashington, DCThe candidate should demonstrate strong technical knowledge and experience with ServiceNow, M365 applications and have experience supporting Client Desktops/Laptops/Tablets and Microsoft Windows Desktop OS. At least five years of overall IT experience, including a minimum of three years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.
IT Support Specialist - Senior C3ELIT Support Specialist - SeniorWashingtonSkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
Senior Project Support / Federal Travel Help Desk Specialist - Nasa Goddard ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - Nasa GoddardGreenbelt, MDRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
NewEnd User Support Lead CACI International Inc.End User Support LeadSpringfield, VA$70,800–$148,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Experience installing, upgrading, and removing software · Experience using ServiceNow service management software (or similar tool) to track incidents and service requests through the full lifecycle.
IT Support Specialist PowerxIT Support SpecialistChantilly, VirginiaBachelor’s degree in a relevant field (e.g., Computer Science or Information Technology) or Associate’s degree in Network Administration and/or Computer Programming or equivalent education/experience preferred. This role involves executing day-to-day technical tasks, providing end-user support, and assisting in the implementation and administration of IT systems and services.
Korean Bilingual IT Technical Support BTI SolutionsKorean Bilingual IT Technical SupportWashington, District of ColumbiaKorean Bilingual IT Technical Support Overview: We are seeking a Korean/English bilingual skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments.
NewIT Support Engineer Exigent MechanicalIT Support EngineerReston, VirginiaYou'll gain exposure to enterprise platforms, cloud technologies, endpoint management, identity, networking, security, infrastructure, and business applications while working alongside a collaborative team and external technology partners. As a Support Engineer, you will serve as a senior escalation point for complex IT issues , working across Microsoft 365, Entra ID, Intune, Windows endpoints, networking, cloud platforms, security, and other enterprise technologies.
Technical IT Support Specialist - Associate (Job 1427) DLH Holdings Corp.Technical IT Support Specialist - Associate (Job 1427)Bethesda, MD$57,000–$61,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Using an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system.
Tier 2 IT Support Engineer Dark Wolf SolutionsTier 2 IT Support EngineerHerndon, VA$70,000–$100,000 / yearIn this role, you will serve as an escalation point for complex technical issues, managing a broad spectrum of internal systems spanning corporate networks, cloud environments, identity management, and end-user support. Deploying, patching, and securing internal endpoints (Windows, macOS, Linux) utilizing Mobile Device Management (MDM) and Endpoint Detection and Response (EDR) solutions.
Technical IT Support - Analyst (Job 1418) DLHTechnical IT Support - Analyst (Job 1418)Bethesda, MarylandOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Bachelor’s degree in computer science or information systems, business, mathematics, or related field and 2 years of relevant IT experience OR an associate's degree in computer science or information system, business, mathematics or related field and 4 years of relevant IT experience.
NewIT Desktop Support Coordinator University of MarylandIT Desktop Support CoordinatorMarylandThis position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.**. Experience with MacOS, JAMF, VDI, scripting, BitLocker, Microsoft Azure, Intune, Microsoft Office 365, OMS, and Amazon Web Services.
IT Support Technician SpaceXIT Support TechnicianWashington, DC$29–$35 / hourTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
IT Technical Support Specialist Bering Straits Native CorpIT Technical Support SpecialistWashington DC, District of ColumbiaTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Executive IT Technician: VIP Support Specialist Evolver FederalExecutive IT Technician: VIP Support SpecialistWashington, DCFull timeWe help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Evolver is seeking an Executive IT Technician: VIP Support Specialist to join our dynamic team, providing premier IT support services at the US Department of Agriculture in Washington, D.C. This role is ideally suited for a U.S. Citizen who is fully prepared to undergo and clear a comprehensive Government Background/Badging Investigation.
6years IT Customer Support - Onsite GoIntellects Inc.6years IT Customer Support - OnsiteWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.
2Yrs IT Customer Support - Onsite GoIntellects Inc.2Yrs IT Customer Support - OnsiteWashington, DCFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
IT Helpdesk Analyst (Level 1 / L1 Support) AHU TechnologiesIT Helpdesk Analyst (Level 1 / L1 Support)Washington, District of Columbia$21–$24 / hourMaintain computers, systems, and printers in a professional setting · Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x) · Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x) · Experience providing technical support in a call center environment where the candidate received multiple calls at once. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources Skills Matrix · Bachelor’s degree in IT or related field or equivalent experience · Customer service support experience in either a face to face or phone support role.
IT Service Management Support Accenture Federal ServicesIT Service Management SupportSuitland, MDThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $107,300—$130,100 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Hardware Technician - Level 2 (IT Field Support Specialist) Stratum NetworksHardware Technician - Level 2 (IT Field Support Specialist)MarylandAs leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. STRATUM NETWORKS OVERVIEW: Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions.