Oversee fleet and driver resources operated by Delivery Service Partners (DSPs), as well as source and manage external service providers; Manage first-mile pickup drivers within assigned regions/ZIP codes, plan and assign daily pickup routes, and ensure timely execution of pickup operations; Take ownership of first-mile pickup quality, efficiency, and cost control, and respond effectively to operational issues and emergencies; Build and enhance first-mile pickup capacity through process optimization and resource coordination; Review and optimize first-mile workflows and operating models to continuously improve efficiency and performance; Coordinate first-mile–related information internally and externally, maintaining strong relationships with customers, DSPs, and vendors; Dispatch and communicate with drivers to complete pickups from vendors and customers; Complete other tasks assigned by management. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.