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The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Why Planet Fitness? Each of our employees receive: <ul><li>Complimentary Back Card Membership </li><li>Company Facilitated Training </li><li>Advancement Opportunities </li><li>Rewards and Recognition Programs </li></ul>Essential Duties and Responsibilities <ul><li>Greet members, prospective members and guests, providing exceptional customer service. </li><li>Handle all front desk related activities including: </li><li>Answer phones in a friendly manner and assist callers with a variety of questions. </li><li>Check members into the system. </li><li>New member sign-up. </li><li>Take prospective members on tours. </li></ul><ul><li>Facilitate needed updates to member’s accounts. </li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. </li><li>Assist in maintaining the neatness and cleanliness of the club. </li><li>Close shift for that business day. </li><li>Create a bank deposit for next day. </li></ul>Qualifications/Requirements <ul><li>Customer service background preferred. </li><li>Basic computer proficiency. </li><li>A passion for fitness and health. </li><li>Upbeat and positive attitude! </li><li>Punctuality and reliability is a must. </li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. </li><li>Strong listener with the ability to empathize and problem solve. </li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language. </li><li>High School diploma/GED equivalent required. </li><li>Must be 18 years of age or older. </li></ul>Physical Demands <ul><li>Continual standing and walking during shift. </li><li>Continual talking in person or on the phone during shift. </li><li>Ability to work 3rd shift (overnights). </li><li>Must be able to occasionally lift up to 50 lbs. </li><li>Will occasionally encounter cleaning chemicals during shift. </li></ul>Pay & Benefits<ul><li>Potential of up to three raises per year</li><li>Great career advancement opportunities</li><li>Insurance benefits for full time staff</li><li>401k benefits based upon eligibility </li></ul>

Planet Fitness Clemson

Overnight Member Services Representative

Computer Skills

Customer Experience

Customer Support/Service

Fitness

Lift/Move 50 Pounds

Marconi/MSI Planet

Problem Solving Skills

Sales Closing Skills

Telephone Skills

Time Management

HiringThing

With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). We'd love to meet you if your professional track record includes these skills: Bachelor's degree in human resources or organizational development, or relevant Human Resources experience required.

<h5>Associate Human Resources Business Partner </h5>Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Human Resources Business Partner at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). <h5>A Day in the Life </h5>A day in the life of an Associate Human Resources Business Partner is dynamic and centered on aligning business objectives with the needs of colleagues and management within their designated divisions. They function as trusted consultants, addressing a wide range of HR topics such as policy interpretation, compensation, benefits, and employee relations. Their role involves partnering closely with HR leadership to develop and implement strategies that promote growth, foster a positive culture, and enhance organizational effectiveness. Throughout the day, they support managers by offering advice and coaching on people-related challenges, helping to navigate performance management, career development, and disciplinary actions. They proactively assess the unique HR needs of the business, crafting tailored solutions while ensuring compliance with legal requirements by collaborating with the legal department when necessary. Key responsibilities also include managing critical HR processes like onboarding, colleague engagement, compensation, and offboarding. Under the guidance of senior HR partners, they conduct thorough investigations into employee relations issues, striving to resolve conflicts fairly and objectively. Their efforts focus on cultivating a motivated and engaged workforce, driving retention through effective communication and human resource programs that align with the organization's goals. <h5>Our Future Colleague </h5>We'd love to meet you if your professional track record includes these skills: <ul><li>Bachelor's degree in human resources or organizational development, or relevant Human Resources experience required. </li><li>3-5 years' experience in resolving employee relations issues. Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity, performance management and federal and state respective employment laws. </li><li>Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. </li></ul>These additional qualifications are a plus, but not required to apply: <ul><li>Prior experience in Insurance industry. </li><li>SHRM or HRCI certification. </li></ul>We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be interested in meeting you. <h5>Valuable Benefits </h5>We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: <ul><li>Generous time off, including personal and volunteering </li><li>Tuition reimbursement and professional development opportunities </li><li>Hybrid work </li><li>Charitable contribution match programs </li><li>Stock purchase opportunities </li></ul>Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Mercer France

Associate Human Resources Business Partner

Career Development

Coaching

Communication Skills

Compensation and Benefits

Consulting

Disciplinary Action

Diversity

Employee Benefits

Employee Relations

Employment Law

Federal Laws and Regulations

Human Resources

Human Resources Management

Human Resources Processes

Insurance

Leadership

Legal

Maintain Compliance

Microsoft Management Console (MMC)

Onboarding

Organizational Development/Management

Performance Management

Process Management

Professional Services

Regulatory Compliance

Regulatory Requirements

Retirement Plan

Society for Human Resource Management (SHRM)

State Laws and Regulations

Strategic Planning

Workplace Issues

Hire Recruits

<h5>Associate Human Resources Business Partner </h5>Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Human Resources Business Partner at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. A day in the life of an Associate Human Resources Business Partner is dynamic and centered on aligning business objectives with the needs of colleagues and management within their designated divisions. They function as trusted consultants, addressing a wide range of HR topics such as policy interpretation, compensation, benefits, and employee relations. Their role involves partnering closely with HR leadership to develop and implement strategies that promote growth, foster a positive culture, and enhance organizational effectiveness. Throughout the day, they support managers by offering advice and coaching on people-related challenges, helping to navigate performance management, career development, and disciplinary actions. They proactively assess the unique HR needs of the business, crafting tailored solutions while ensuring compliance with legal requirements by collaborating with the legal department when necessary. Key responsibilities also include managing critical HR processes like onboarding, colleague engagement, compensation, and offboarding. Under the guidance of senior HR partners, they conduct thorough investigations into employee relations issues, striving to resolve conflicts fairly and objectively. Their efforts focus on cultivating a motivated and engaged workforce, driving retention through effective communication and human resource programs that align with the organization's goals. Our future colleague. We'd love to meet you if your professional track record includes these skills: <ul><li>Bachelor's degree in human resources or organizational development, or relevant Human Resources experience required. </li><li>3-5 years' experience in resolving employee relations issues. Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity, performance management and federal and state respective employment laws. </li><li>Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. </li></ul>These additional qualifications are a plus, but not required to apply: <ul><li>Prior experience in Insurance industry. </li><li>SHRM or HRCI certification. </li></ul>We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: <ul><li>Generous time off, including personal and volunteering </li><li>Tuition reimbursement and professional development opportunities </li><li>Hybrid work </li><li>Charitable contribution match programs </li><li>Stock purchase opportunities </li></ul>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Oliver Wyman

Customer Relations

Overnight Business Jobs in Ridgewood, SC

Overnight Business Jobs in Ridgewood, SC

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Overnight Business Jobs in Ridgewood, SC

Overnight Member Services Representative Planet Fitness Clemson

Associate Human Resources Business Partner Mercer France

Associate Human Resources Business Partner Oliver Wyman

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