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The Overnight Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.

Benefits: <ul><li>Employee discounts</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Training & development</li></ul> <h1>Overnight MSR | Fit Fusion</h1> Overview The Overnight Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.      Responsibilities  <ul><li>Manages cleaning assignments during the overnight shift. </li><li>Prepares the facility for the AM shift. </li><li>Greets all members & guests with a focus on member engagement and retention.</li><li>Assists with membership, retail and tanning product sales.</li><li>Promotes membership privileges including tanning, group fitness, small group training and childcare.</li><li>Delivers on new member enrollment expectations.</li><li>Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert.</li><li>Answers phones in a courteous, helpful, professional manner</li><li>Communicates special events to members and guests,</li><li>Facilitates all member requests or forwards to a manager.</li><li>Maintains a professional and courteous disposition.</li><li>Is an expert in all club facility, services, programs and schedules/hours of operation.</li><li>Maintains a clean and organized work area.</li><li>Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.</li><li>Performs opening and closing checklist and duties. </li></ul> Requirements <ul><li>Minimum 1 year of experience in a service-oriented position preferred.</li><li>Ability to communicate effectively and demonstrate proficiency in reading and writing skills. </li><li>Strong customer service orientation</li><li>CPR/AED certification required (can be obtained within 30 days of hire) </li></ul> Physical Requirements  <ul><li>Must be able to lift or move up to 50lb. </li><li>Physical effort required for daily duties include prolonged standing and walking. </li></ul>Reporting Structure <ul><li>Reports directly to the General Manager and Assistant General Manager.</li></ul>

Crunch Fitness - Fit Fusion LLC

Overnight Member Services Representative

CPR Certification

Communication Skills

Customer Experience

Customer Support/Service

Defibrillator

Fitness

Hospitality and Tourism

Lift/Move 50 Pounds

Organizational Skills

Retail

Sales

Telephone Skills

Training/Teaching

Writing Skills

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. This role is all about making sure we really know who our customers are — verifying identities, understanding risks, and keeping us compliant with regulations, all while assisting our customer through the onboarding experience and beyond .

What are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space — ready to join us? What's the position?As a Verifications Associate (Overnight) you will be an integral part of our operations team. This role is all about making sure we really know who our customers are — verifying identities, understanding risks, and keeping us compliant with regulations, all while assisting our customer through the onboarding experience and beyond Key Responsibilities: <ul><li>Reviewing and approving customer ID documents in accordance with company policy </li><li>Case handling, escalation and resolution </li><li>Communicating with customers to request information, provide support and perform investigations </li><li>Performing enhanced verifications tasks such as PEP and Sanction screening </li><li>Working closely with Risk, Compliance and Customer Support teams to ensure KYC requirements are met </li><li>Escalating suspicious activity or unusual findings </li><li>Keeping accurate and tidy records that are up-to-date and in line with regulatory standards </li><li>Staying up to date with AML/KYC regulations, policy updates, and best practices </li><li>Participating in, and aiding in the delivery, of relevant training programs </li><li>Participating in ad hoc tasks and team projects </li><li>Supporting a 24/7 operation and working overnight shifts (including weekends) </li></ul>What are we looking for?We're looking for a detail-oriented, curious, and proactive person to join our Toronto team. If you're someone who loves analysing information, spotting red flags, and making sure everything's above board, we'd love to hear from you. We are looking for an individual who has excellent written and verbal communication skills. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming. In addition to completing daily tasks, you will also oversee the shift, acting as a point of escalation and ensuring all tasks are completed accurately and on time. Must haves: <ul><li>Ability to make risk-based decisions </li><li>Good attention to detail </li><li>Strong interpersonal skills </li><li>Good understanding of data protection </li><li>Trustworthy and acts with integrity </li><li>Desire and willingness to learn </li><li>Proactivity - maintaining awareness of policies and procedures while complying with AML, Responsible Gambling and Regulatory requirements </li><li>Strong computer, literacy and numeracy skills </li><li>Flexibility to support a 24/7 operation </li><li>Shift work including overnight & weekends </li></ul>Nice to have: <ul><li>Previous experience in a similar role </li><li>Understanding of Anti-Fraud and Anti Money Laundering practices </li></ul>What's in it for you?We offer our employees more than just competitive compensation. Our team benefits include: <ul><li>Competitive pay and benefits </li><li>Great training and development opportunities </li><li>Flexible vacation allowance </li><li>Possible hybrid working options </li><li>Start-up culture backed by a secure, global brand </li><li>Being part of a team of rockstars! </li></ul>Roster of UniquesWe care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Hard Rock Digital

Associate - Verifications (Overnight)

Best Practices

Casinos

Computer Skills

Corporate Policies

Customer Escalations

Detail Oriented

Gaming

Information/Data Security (InfoSec)

Interpersonal Skills

Know Your Customer (KYC)

Money Laundering

Onboarding

Presentation/Verbal Skills

Product Development

Regulations

Regulatory Requirements

Risk

Social Gaming

Sports

Sportsbook

Team Building

Team Lead/Manager

Time Management

Training Program

IRecruitee

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

HOUR

We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You’ll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. This position is a graveyard shift approximately starting at 11 pm until 7:30 am$18.50 per hour How You'll Make an Impact:<ul><li>Bring smiles to guests from around the world by providing warm welcomes.</li><li>Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.</li><li>Process cash and credit card transactions strictly following established procedures.</li><li>Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.</li><li>Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.</li><li>Reserve and confirm reservations for individuals and/or groups.</li><li>Provide guests with room rate quotes.</li><li>Respond to guest inquiries and concerns as quickly and completely as possible.</li></ul> What You’ll Bring:<ul><li>Professional appearance and a positive, can-do attitude.</li><li>Excellent communication skills with the ability to read, write and understand English.</li><li>Ability to solve problems with minimal supervision.</li><li>Basic math skills and knowledge of proper cash handling procedures.</li><li>Ability to multitask and work in a fast paced environment.</li><li>Strong attention to detail and organization skills.</li><li>Basic computer and office skills.</li></ul>   How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Flexible spending accounts</li><li>Life and accident coverage</li><li>Disability</li><li>Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)</li><li>Wish day paid time to volunteer at an approved organization of your choice</li><li>401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)</li><li>Legal and identify theft plan</li><li>Voluntary income protection benefits</li><li>Wellness program (subject to provider availability)</li><li>Employee Assistance Program</li></ul> Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Overnight Hospitality Jobs in Nevada

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Overnight Hospitality Jobs in Nevada

Overnight Member Services Representative Crunch Fitness - Fit Fusion LLC

Associate - Verifications (Overnight) Hard Rock Digital

Guest Services Associate - Overnight Shift - Grand Desert Resort Travel + Leisure Co.

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