M365 Administration: Handle daily user onboarding/offboarding, account creation, license assignments, and access management across M365 (Outlook, SharePoint Online, OneDrive, and Teams, Entra ID, etc).Hardware & IT Assets: Set up, configure, and deploy new computers, laptops, and peripheral equipment; maintain accurate IT asset inventory. MAJOR DUTIES AND RESPONSIBILITIESDaily User Support: Serve as the primary point of contact for day-to-day IT support requests, troubleshooting hardware, software, printing, and connectivity issues for both Windows and macOS users.