What You'll Do - Floorplan Design: Build facility floorplans in Visio (a CAD-like design program) from blueprints, photos and occasionally video- System Layout: Help engineers map security systems by placing cameras, card readers, door hardware and other components on floorplans for review- Proposal Support: Help create proposal documents, including Scopes of Work and Proposals- Project Coordination: Move proposal work through the engineering process and keep projects on track- Team Liaison: Keep Sales, Engineering and Operations informed of updates and changes- Lead Follow-Up: Work with Marketing and Sales leadership to follow up on new leads- Customer Follow-Up: Handle follow-up calls and emails with customers- Meetings & Walkthroughs: Help schedule client meetings and site walkthroughs- Account Lists: Build and maintain lists of current and prospective customers- Records: Keep project files and customer records organized in HubSpot- Sales Reporting: Track sales activity and compile updates for the weekly sales meeting- Trade Shows: Prep marketing materials, help set up and break down demo displays, and log contacts for follow-up- Admin Support: Handle other administrative tasks as needed. What You Bring - Strong computer skills and comfort learning new software- Sharp attention to detail and good organizational skills- Clear, professional communication by phone, email and in person- Ability to manage multiple projects and meet deadlines- A team-first attitude and an eagerness to learn- Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort working in a CRM- Valid driver's license and acceptable driving record (MVR)- Ability to pass state and federal background checks required for industry licensing and security clearance- Ability to pass pre-employment and random drug screening.