The ALS Coordinator in conjunction with the EMS Manager will help handle the day-to-day operations, quality assessment and improvement, and administrative functions associated with the EMS service, and is the key member responsible for maintaining medication and controlled substance inventory control and ordering. Conducts or delegates comprehensive investigations into clinical incidents, including; medication errors, refusals of care, airway management concerns, or deviations from protocol by the collection of all relevant documentation, including PCRs, communication logs, crew statements, and dispatch records.