Ability to:Â manage a large, diversified staff through subordinate supervisors; plan, organize, and coordinate multiple operating units; develop and implement goals and procedures; analyze operational and financial data; exercise sound judgment and resolve complex problems; manage assigned budgets and projects; prepare and present clear reports; communicate expectations and hold staff accountable; establish and maintain effective working relationships with employees, municipal officials, service providers, and the public.Â. Monitors service performance, facility utilization, equipment availability, customer concerns, and operating costs; analyzes trends, prepares management reports, and recommends improvements supported by operational data.