Phone Help Desk Abacus Service CorporationPhone Help DeskChicago, IL2. Smoking is permitted ONLY outside the facility located at 1819 West Temporary Staffing Central Office Headquarters & Warehouse RFP Pershing Street and must occur at least 15 feet away from the entrance. 1. Competent Data Entry Clerical and/or Assistant Trainer Temporary Staffing may be needed for work on Election Day between the hours of 5:00 a.m.
Help Desk Analyst Baker & McKenzie LLPHelp Desk AnalystChicago, ILSupport the administration and troubleshooting of technologies including Microsoft 365, Exchange Online, Active Directory, Intune, Multi-Factor Authentication, remote access solutions, and other Firm-wide applications. Experience supporting technologies such as Microsoft 365, Exchange Online, Active Directory, Intune, MFA, and remote connectivity tools.
Help Desk Supervisor Tree Top StaffingHelp Desk SupervisorWheeling, Illinois$75,000–$85,000 / yearTake ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalate incidents to other support teams where necessary. Serves as the team's manager on duty by supervising and directing the daily activities of the team and assisting team members as needed to resolve problems and complete tasks.
HelpDesk Analyst Clarity Partners LLCHelpDesk AnalystChicago, IL$50,000–$60,000 / yearIn this position, you will serve as a first point of contact for end users, resolving and escalating issues reported by phone, walk-in, voicemail, fax, and email, while helping maintain Help Desk documentation and procedures. Answer, log, and track incoming issues and requests received by phone, walk-in, voicemail, fax, and email.
Global Service Desk Analyst I (Hybrid Opportunity) Hyatt Hotels CorpGlobal Service Desk Analyst I (Hybrid Opportunity)Chicago, ILShare Global Service Desk Analyst I (Hybrid Opportunity) on LinkedIn Tweet Global Service Desk Analyst I (Hybrid Opportunity) Share Global Service Desk Analyst I (Hybrid Opportunity) on Facebook Share Global Service Desk Analyst I (Hybrid Opportunity) via Email. As a frontline support analyst, you will be the first point of contact for end users experiencing technical issues, delivering best-in-class service and timely resolution of common IT problems.
Onsite Service Desk Analyst II (Hybrid/Client Onsite) CortavoOnsite Service Desk Analyst II (Hybrid/Client Onsite)Elmhurst, Illinois$60,000–$70,000 / yearOffer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
NewPC Depot Technician DYOPATHPC Depot TechnicianOakbrook Terrace, ILThe ideal PC Depot Technician will bring hands-on experience supporting desktop hardware, workstation deployments, asset management, computer imaging, and end-user technology support within a depot, service desk, or technical support environment. This role is ideal for someone with experience in desktop support, hardware deployment, workstation configuration, asset management, computer imaging, and end-user technology support who takes pride in delivering reliable IT services.
NewTechnology Support Specialist Hillside Public SchoolsTechnology Support SpecialistHillside, IL4-5 Years Experience supporting Windows computers, Chromebooks, tablets, classroom displays, and common productivity applications; preferred experience with Promethean displays, SMART Boards, Microsoft 365, Google Workspace for Education, mobile-device management, ticketing systems, remote-support tools, or student- information systems. Troubleshoot basic issues involving Windows devices, Chromebooks, iPads, tablets, interactive displays, printers, scanners, user accounts, Microsoft 365, Google Workspace, approved educational software, connectivity, and conferencing equipment.
System Administrator Crane CompanySystem AdministratorBolingbrook, IllinoisThe System Administrator / Network & Help Desk Engineer is responsible for maintaining, supporting, and optimizing the organization’s IT infrastructure, including virtualization platforms, backup solutions, endpoint management systems, and network services. This role ensures high availability, security, and performance of IT systems while providing Tier 2/3 support to end users.
NewTechnical Analyst, CMDB / ITSM Northwestern Memorial HealthCareTechnical Analyst, CMDB / ITSMChicago, ILRemote$38.70–$50.31 / hourThis position also works with Technical Analysts and IS Team/Project Leads to monitor analyze and plan upgrades, as necessary, to ensure adequate functionality and stability to meet the user needs. Information Services strategically supports the organization by: Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies.
NewSystems Administrator DeciphexSystems AdministratorNaperville, ILDeciphex is growing fast, and we're looking for a Systems Administrator to join the team, take real ownership of day-to-day IT operations at our Naperville site, and help us move from firefighting to getting ahead of the curve. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas.
NewSecurity Analyst Associate, GRC Northwestern Memorial HealthCareSecurity Analyst Associate, GRCChicago, IL$33.22–$43.18 / hourInformation Services strategically supports the organization by: Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus.
Head of Library Technology and Technical Services Lewis UniversityHead of Library Technology and Technical ServicesRomeoville, ILRecommend, coordinate, and administer the library's technology and information systems, services, and e-resources, including bibliographic and serials utility systems, library subscription online databases, link resolver, resource discovery system, research guides, digital repositories and the library's mobile applications. Reporting to the Director of the Library, the Head of Library Technology and Technical Services librarian is responsible for managing the library's technology related initiatives and tools and leads the technical services operations of the library.
Full-Time Tenure Track Faculty - Computer Information Systems City Colleges of ChicagoFull-Time Tenure Track Faculty - Computer Information SystemsChicago, IL$58,000–$65,000 / yearThe successful applicant must be willing to work a flexible schedule at multiple sites, be able to work well with students, faculty, and staff at all levels within a diverse, multicultural, collaborative environment, have an extensive knowledge of Computer Information Systems and be enthusiastic about sharing that knowledge in an engaging manner with all students. The ideal candidate will have demonstrated success in the classroom by developing and using effective teaching strategies that meet students' diverse needs and engage the student in critical thinking and problem-solving.
Desktop Support Specialist Georgia GovernmentDesktop Support SpecialistGlenview, ILWork includes installing, configuring, maintaining, troubleshooting, and repairing computers, mobile devices, vehicle-mounted technology, peripherals, software applications, wiring, power connections, and other technology utilized in support of municipal law-enforcement and public-safety operations. The position is responsible for the installation and maintenance of mobile computing equipment and related hardware in police vehicles, including mounting equipment, routing and securing wiring, connecting power and data components, configuring mobile devices, and troubleshooting vehicle-based technology.
Systems Administrator Expert In Recruitment SolutionsSystems AdministratorRemote-DMV, VARemoteIn addition to the primary duties and responsibilities this role is required to facilitate, enable, and back-up vendors, Managed Service Providers and internal IT teams in the following areas: User Support and Training Support the execution of onboarding/offboarding workflows, device configuration, and VPN access. Duties and Responsibilities: Partner with Vendors, Managed Service Providers, and internal IT Teams to successfully execute on the following: Enterprise system administration and implementation.
Systems Administrator Econ One Research, Inc.Systems AdministratorChicago, ILRemoteThe Systems Administrator will maintain, configure, and secure the organization’s Windows and Linux server/workstation infrastructure, with primary responsibilities in Active Directory (including Group Policy), PostgreSQL administration, Remote Desktop Services, and helpdesk assistance. Provide first- and second-line helpdesk support for server- and workstation-related incidents; escalate to vendors or senior engineers as needed.
Helpdesk Analyst Trilogy CareersHelpdesk AnalystChicago, IllinoisInterpret, analyze, diagnose, document, and resolve first and second level customer service issues related to supported hardware, application/operating systems software, and LANs/WANs. The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Care logic EHR.
Information Systems Security Officer (Isso) CONTACT GOVERNMENT SERVICESInformation Systems Security Officer (Isso)Chicago, IL$92,213.33–$125,146.66 / yearMaintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you'll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements.
Help desk Support Global Channel ManagementHelp desk SupportChicago, IllinoisHelpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.