Guest Service Agent Embassy Suites Nashville at Vanderbilt HiltonGuest Service AgentNashville, TNFull timeSUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Guest Service Agent Peachtree Hospitality Management LLCGuest Service AgentFranklin, TNPart timePeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional perks include access to our Employee Assistance Program and Fund.
Guest Services Manager SOUTHWIND LODGING LLCGuest Services ManagerMemphis, TNWe are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.
Guest Services Supervisor HRI HospitalityGuest Services SupervisorNashville, TennesseeLocated near Music Row and within walking distance of the city’s vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers. With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges.
NewCall Center & Guest Services Lead - Dolly Parton's Stampede Dolly Partons Stampede Pigeon ForgeCall Center & Guest Services Lead - Dolly Parton's StampedePigeon Forge, TNFull timeConsistently reflect a courteous, upbeat, and positive attitude towards co-workers and guests, exemplifying, promoting, and advancing a culture of outstanding customer engagement and service. Our Guest Service Lead is a part of each attraction, Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, Titanic, and The Comedy Barn.
Front Desk Agent Crescent Hotels & Resorts LLCFront Desk AgentNashville, TNPart timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment. Full and Part Time Guest Services Agents are responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Guest Service Associate Nashville ZooGuest Service AssociateNashville, TennesseeBe flexible in working various guest services locations including cross training in ticket sales, membership recruitment, token sales, running the Wild Animal carousel, selling nectar, equipment rentals, monitoring the play and surface areas at the Jungle Gym and operating the Wilderness Express (train). Positions may involve assisting with special events, school programs, or animal‑themed activities, requiring flexibility, professionalism, and adherence to safety and guest‑interaction protocols.
Guest Service Representative Courtyard by Marriott MurfreesboroGuest Service RepresentativeMurfreesboro, TNOur property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.
Remote Customer Service Agent/Travel Booker Fran's ExploreMore TravelRemote Customer Service Agent/Travel BookerAntioch, TNRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Guest Services Assistant Manager Travel + Leisure CoGuest Services Assistant ManagerNashville, TNDirecting front and back of house operations, maintains room inventory at the highest levels for accuracy and efficiency, greeting and registering guest in and out of the resort; offering general concierge services for guests & owners; providing qualified tours to the site's sales team, while enhancing the overall guest experience with exceptional service. Communicate daily arrivals, departures and room inventory needs; ensure daily check list duties and tasks fully completed with follow up communications; administer schedule adjustments which result in the satisfaction of all guests, associates and financial requirements.
Remote Customer Service Agent/Travel Booker ExploreMore with FranRemote Customer Service Agent/Travel BookerAntioch, TNRemoteIn this role, you'll have the opportunity to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
NewFront Desk Agent DoubleTree By Hilton Hotel Chattanooga DowntownFront Desk AgentChattanooga, TennesseeA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
Front Desk Agent The Tennessean HotelFront Desk AgentKnoxville, TennesseeA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
Front Desk Agent Crescent CareersFront Desk AgentNashville, TennesseeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment. Full and Part Time Guest Services Agents are responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Front Desk Agent Holiday Inn Express (HANUMAN LLP)Front Desk AgentGermantown, TNPart timeResponsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Front Desk Agent Pyramid Hotel GroupFront Desk AgentNashville, TNFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
Front Desk Agent Marriott Knoxville DowntownFront Desk AgentKnoxville, TennesseeA career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
Front Desk Agent - Blackberry Farm Blackberry FarmFront Desk Agent - Blackberry FarmWalland, TennesseeAnswer and respond to guests' requests and individual needs promptly• Resolve billing questions or concerns• Check hotel availability & assist with making reservations• Responsible for attending daily line-ups to confirm all guest information is accurate, which will ensure a smooth operation• Responsible for checking guests in and out, including greeting, giving proper welcome packets, and room assignment• All front desk duties, including answering phones and assisting guests with requests• Maintain inventory such as movies, medical supplies, and backstock of miscellaneous items such as batteries and personal hygiene items• Review group resumes when necessary to ensure all group needs are met and assist Sales with groups by preparing BEO’s, group rooms, group arrivals, and group key packets• Review daily reports and follow through with the Front Desk Team to ensure that all information is correct in the system• Review each guest profile and reservation before arrival to ensure it is complete• Ensure all guests are charged correctly for items purchased• Understand the point of sale operations for the gift shop and incidental chargesMust comply with all company policies and procedures. SUPERVISORY RESPONSIBILITIES• NoneEDUCATION and or EXPERIENCE• High School diploma or equivalent• 2-3 years of Hospitality or Customer Service experienceCOMPUTER SKILLS• Basic understanding of MS Office Programs• Experience with OPERA is preferred• Must be capable of learning new computer software programs quicklyLANGUAGE SKILLS• Must have excellent written & verbal communication skills• Must be able to interact and communicate effectively with guests, managers, and team membersMATHEMATICAL ABILITY• Basic knowledge and understanding of math and general accountingREASONING ABILITY• Must be able to make decisions under pressure• Must be able to manage diverse tasks simultaneously• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goalsPHYSICAL DEMANDS• Must be able to sit or stand for long periods• Must be able to lift up to 40 lbs.• Must be able to operate a company vehicle or golf cart safelyWORK ENVIRONMENT• General desk / front desk guest reception area• Must be able to work outdoors in all weather conditions.
NewFront Desk Agent Avocet Hospitality GroupFront Desk AgentThe Read House- Chattanooga, TNShare Our Story: Confidently and accurately share the rich history of the hotel with our guests. Technical Skills: Excellent computer skills, including typing and accurate use of the Property Management System (PMS).
NewFront Desk Agent 24-7 Hotel ManagementFront Desk AgentMurfreesboro, TNFull timeWe have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor. 24-7 Hotel Management offers a safe and stable work environment with an open-door policy, paid vacation, paid training, supplemental health, vision, dental and life insurance; and discounted room nights when traveling in our family of hotels.