Configure and support SAP Solution Manager 7.2 capabilities including Change Request Management (ChaRM), Technical Monitoring, Business Process Monitoring, Root Cause Analysis (RCA), EarlyWatch Alerts (EWA), IT Service Management (ITSM) integration, and solution documentation. Provide technical support across the SAP landscape including S/4HANA, SAP Business Technology Platform (BTP), BW, BPC, OpenText, SAP Data Services (BODS), Governance, Risk, and Compliance (GRC), Process Integration and Process Orchestration (PI/PO), Redwood job scheduler, and Vertex.