Patient Advocate - Patient Relations CHRISTUS HealthPatient Advocate - Patient RelationsSanta Fe, NMResponsible for monitoring the needs of the patients in designated waiting areas and rounding within inpatient nursing floors and the emergency department to attend to patient and family experience concerns. Ensures that the patients and families cared for in the hospital are treated with dignity and respect and their needs and wants are addressed when feasible, providing outstanding customer service.
NewPatient Visit Specialist Presbyterian Healthcare ServicesPatient Visit SpecialistNMValidate prior authorization/certification/referral are secured PRIOR to a scheduled procedure or test, alerting stake holders (patient, patient representative, OR, etc) if a breakdown occurs Message Management: Formulates complete and accurate telephone encounter messages and routes to the appropriate Epic in-basket pool to support operational aspects of patient care. Medical Record Components: Instruct patients on the Release of Information process and ensure a fully completed ROI Form is submitted to Health Information Management for incoming or outgoing records Patient Relations.
Medical Social Worker Proactive MDMedical Social WorkerSanta Fe, NMUnder the direction of the Provider, the Patient Advocate will coordinate care with external specialists, imaging centers, labs, medical equipment providers, counselors, community resources, etc. Ensure electronic medical records are provided to Proactive MD’s Provider following any specialist visit and that Provider records are sent to specialists prior to patient visit.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeNM$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)NM$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
RN Care Coordinator Southwest CARE CenterRN Care CoordinatorNMSouthwest Care Center is currently seeking a Registered Nurse Care Coordinator within our Santa Fe, NM clinics where we offer both Primary and Specialty Care Services at 3 locations. Promote patients' independence by establishing patient care goals; teaching and counseling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.