Efficiency, Process Improvement, and Business Growth: Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records. Location Lake Forest, Illinois Business Unit Northwestern Medicine Corporate Job REQID 227293 Job Function Customer Service Shift Night Job (3rd) Type of Employment Full-Time Hours Per Week / FTE 40 hrs/wk - 1.0 FTE Apply Now.