Build, develop, and grow any business relationship vital to the success of the project• Use the EMR Care Connect system to collaborate with all RRH skilled nursing Facilities, hospitals, and ElderOne to ensure patients are discharged to appropriate levels of care• Demonstrate knowledge of insurance coverage relative to Medicare, Medicaid, and commercial insurance products• Demonstrate the ability to identify and assist with the management of barriers for discharge through consistent communication and troubleshooting.• Maintain data on various databases• Develop best practices and tools for project execution and management PREFERRED QUALIFICATIONS:• Experience in community relations preferred• Ability to work independently and with a team• Must be self-driven• Excellent interpersonal and customer service skills in person, over the phone, and through electronic communication• High degree of confidentiality; maintains confidentiality in matters related to patients and staff• Flexibility to orient and work at all Rochester Regional Health locations• For ElderOne- 1 year of experience with the frail and elderly preferred• For ElderOne- Bachelor's Degree preferred REQUIRED QUALIFICATIONS:• Must have a minimum of 1 year experience in health care marketing, as well as a working knowledge of skilled nursing facility admissions and/or hospital case management • Bachelor's Degree required For ElderONE only:• 1 year experience in skilled nursing facility admissions and/or hospital case management• Bachelor's Degree preferred. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.