Orange City, FL6 days ago
Additional Skills And Experience Patient Service Representative must be able to: - Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect - Displays a professional outgoing warm and helpful attitude - Possesses compassion for dealing with people who are ill and need help - Plan, prioritize, and complete multiple tasks as delegated by the Patient Service Manager - Work under pressure; assess, respond, and communicate issues in a timely manner - Communicate clearly with patients and coworkers through the telephone, email, and in-person - Interpret and apply clinical and non-clinical policies and procedures . Required Education, Skills & Experience High School Diploma or GED required; Certified Medical Assistant preferred; strong customer service skills and ability to type 45 words a minute are required; 2-3 years of call center, eCW, specialty clinic, and/or gastroenterology experience preferred; staff member must be computer literate, able to operate healthcare systems and multiple Microsoft Office applications; bilingual skills are strongly preferred, but not required.