Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
Unit Clerk CNA - Medical Surgical - Part Time MercyhealthUnit Clerk CNA - Medical Surgical - Part TimeLake Geneva, WisconsinProblem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
*Contingent Clinical Care LVN/LPN PT - MC Lancesoft*Contingent Clinical Care LVN/LPN PT - MCEvanston, IL$37.17As a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN), you will utilize advanced clinical expertise to deliver high-quality, evidence-based patient care. Education: The LPN/LVN must have a full, active and unrestricted license as a Licensed Practical or Vocational Nurse in a State, Territory or Commonwealth of the United States or District of Columbia.
Unit Clerk CNA MercyhealthUnit Clerk CNALake Geneva, WisconsinProblem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
ED Tech/ Unit Clerk MercyhealthED Tech/ Unit ClerkLake Geneva, WisconsinProblem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
NewHarvard, IL - Mercyhealth Harvard Care Center - Days / Evenings - 36 hours per week PediaStaffHarvard, IL - Mercyhealth Harvard Care Center - Days / Evenings - 36 hours per weekHarvard, ILWe provide competitive compensation, flexible housing options, and dedicated recruiter support throughout your assignmentso you can focus on delivering excellent patient care. They include projected hourly wages and weekly housing, meals and incidental per diems for eligible clinicians.
NewRN Hospice HH @ WI Hospice Divisional - Nursing: SCT (Supportive Care Team): 516550534141 PediaStaffRN Hospice HH @ WI Hospice Divisional - Nursing: SCT (Supportive Care Team): 516550534141Kenosha, WIWe provide competitive compensation, flexible housing options, and dedicated recruiter support throughout your assignmentso you can focus on delivering excellent patient care. They include projected hourly wages and weekly housing, meals and incidental per diems for eligible clinicians.
Registered Nurse (Intensive Care Unit) AHS Vista LLCRegistered Nurse (Intensive Care Unit)Waukegan, ILThe ICU RN will provide high-quality, critical care to patients with life-threatening conditions, ensuring optimal patient outcomes through expert clinical judgment, advanced monitoring, and interdisciplinary collaboration. Document all care provided accurately and timely in the electronic health record (EHR).Participate in emergency response situations, including resuscitation efforts.
Patient Services Representative Superior Health ConsultingPatient Services RepresentativeHoffman Estates, ILFull timePay: Competitive and fairBenefits that don't disappoint:Health InsuranceDentalVisionLife InsurancePTOPaid VacationPaid HolidaysUniformGrowth OpportunitiesA GREAT MATCH IF YOU MEET THESE QUALIFICATIONSYou might be our person if you:High School Diploma or GEDPositive, patient‑friendly attitudeComfortable working in a busy clinic environmentPreferred:Medical Assistant experience preferred, but not required; training is provided. Our clinical settings are designed to be professional, organized, and manageable, allowing our staff to do their best work without the burnout often found in traditional healthcare environments.
Patient Centricity PInS Fellow LancesoftPatient Centricity PInS FellowNorthbrook, IL$28The Patient Centricity Patient Insights & Solutions (PInS) Fellow will report to aDirector (or above) in Patient Centricity PInS team and will be assigned to work with a PInS team member(s) on planning and execution of PInS projects(s)/initiative(s) with Medical and Development, Commercial, Regulatory, Rx+, DigitalX, and other departments. Toward that end, this role will require some knowledge of multiple areas of patient care and access to care including the ability to research and provide insights into areas such as epidemiology, patient journey, gathering of the patient perspective, digital health, Real-World Evidence (RWE) and others.
Patient Sitter AHS Vista LLCPatient SitterWaukegan, ILFull timeQualificationsEducation: High School Diploma or GED requiredExperience: Previous patient care experience preferred, but not requiredSkills:Strong communication and interpersonal skillsBasic computer literacyAbility to respond effectively in emergency situationsCommitment to teamwork and patient-centered careCertification/Licensure: Current Basic Life Support (BLS/CPR) certification requiredWorking ConditionsFrequent walking, standing, bending, and lifting (up to 50 lbs).May be exposed to infectious diseases and require use of protective equipment. Job SummaryVista Medical Center is seeking a dedicated and compassionate Patient Sitter to provide close observation of patients in order to ensure a safe, clean, and supportive environment.
Patient Care Ambassador Areo Dental GroupPatient Care AmbassadorHuntley, Illinois$16–$23Your Role: As the Patient Care Coordinator at Smiles by Farr, you will play a key role in providing a seamless patient experience by managing a variety of important tasks: Reception Duties: Greet patients, answer phones, check patients in and out, handle insurance verifications, and manage appointment scheduling. Continuing education: We believe everyone on the dental team deserves continuing education; we not only provide training and onboarding, but also live continuing education with lunch or dinner provided so you can learn alongside your doctors!
Unit Clerk, Oncology - PRN MercyhealthUnit Clerk, Oncology - PRNCrystal Lake, IllinoisTechnical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to ideas from others and tries new things.
NewGeneral Manager - Algonquin, IL Shoptikal LLCGeneral Manager - Algonquin, ILAlgonquin, ILIt all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response.
Clinical Assistant Hanger, Inc.Clinical AssistantMcHenry, IllinoisFull timeWhy Us?: With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Under direct supervision of a certified clinician, the Clinical Aide assists certified and/or licensed practitioners in the delivery of patient care services and performs assigned clinical and administrative tasks.
Customer Service Representative Abbott LaboratoriesCustomer Service RepresentativeLake Forest, IL$20.35–$40.65 / hourIn this role, potential candidates will be able to work with highly motivated Staff members to make process improvements, have the ability and flexibility to think on their feet to provide Customers with the best possible solutions for their issues or concerns, all while gaining the knowledge and understanding of how and why the different Divisions of Abbott work together. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Account Manager of Client Services BrightSpring Health ServicesAccount Manager of Client ServicesGlenview, IL$60,000–$65,000 / yearAbility to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team required. SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing desired.
NewCustomer Service Specialist (Remote) Vantive Health LLCCustomer Service Specialist (Remote)Deerfield, ILRemote$44,000–$60,000 / yearThis role balances service quality and cost while meeting or exceeding key performance indicators, collaborating with Product Information, Distribution Centers, Planning & Deployment, Credit & Collections, Customer Master, Sales Representatives, and other departments. The Customer Specialist provides superior service to external customers and internal Vantive team members, handling exceptions, general inquiries, correspondence, and documenting service failures.
Registry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, IL Employment at ASARegistry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, ILSchaumburg, IllinoisThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
Registry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, IL American Society of AnesthesiologistsRegistry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, ILSchaumburg, ILPart timeThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.