They are responsible for checking in all patients, making sure all necessary paperwork is in charts before a patient can be seen, answering and directing all calls, scheduling new patients, collecting copays, entering new patients in the system, handling referrals, and rescheduling appointments for prescribers. Assist with new clients (offer & explain paperwork, verify completion, signatures & consents, obtaining insurance information, and completion, signatures & consents, obtaining insurance information, and input face sheets).