Required QualificationsHigh School Diploma or GEDOne year of previous experience in a customer service roleBasic Understanding of Medical TerminologyExcellent written and verbal communication skills in EnglishStrong time management skillsAbility to multitask and maintain a work pace appropriate to workloadExcellent customer service skillsComputer literacy and proficiencyMust demonstrate customer service skills appropriate to the jobHospital Fire and Life Safety Card within 30 days of hire date (Hollywood and Van Nuys only)Preferred QualificationsPrevious Healthcare ExperienceOne year of admitting office and/or PBX operator experienceBilingual skills to communicate effectively with patients and familiesPhysical RequirementsThese are requirements normally expected to perform regular job duties. Standing - Occasionally Walking - Occasionally Sitting - Constantly Reaching with Hands and Arms - Frequently Climb or Balance - Occasionally Stooping, Kneeling, Crouching, or Crawling - Occasionally Talking - Constantly Hearing - Constantly Seeing - Constantly Performing repetitive motions with arms or hands - Frequently Lifting, carrying, pushing or pulling up to 10 lbs - Occasionally Lifting, carrying, pushing or pulling up to 25 lbs - Occasionally Lifting, carrying, pushing or pulling up to 50 lbs - None Lifting, carrying, pushing, or pulling greater than 50 lbs - None Driving - None Essential Job Functions / Major Areas of ResponsibilityThe essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.