As a Patient Accounts Representative, a typical day might include: Facilitate account resolution; accurately identify, follow-up on, or correct billing errors, underpayments or denials for correction for submission or resubmission to patients and/or insurance carriers. The Representative may also perform a variety of duties including assisting patients directly with their bill or other financial aspects of their hospital service, correspondence response, billing and rebilling, certain denial issues, prompt handling of A/R credits, cash posting and reconciliation.