Patient Registration - Customer Service Representative R1 RCM IncPatient Registration - Customer Service RepresentativeKY$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Access Representative- Appalachian Regional Healthcare, Inc.Patient Access Representative-Prestonsburg, KentuckyFull timeOverview: The Patient Access department is staffed 24 hours a day with personnel directly responsible for pre-registration insurance verification, scheduling, and registration of all inpatients and outpatient into the organization. Ensures that the patient information is collected and that patients are aware of their rights to make decisions regarding their healthcare, conditions of admission, patient rights and financial responsibilities, hospital policies and procedures.
Patient Access Representative Appalachian Regional Healthcare, Inc.Patient Access RepresentativePrestonsburg, KentuckyFull timeOverview: The Patient Access department is staffed 24 hours a day with personnel directly responsible for pre-registration insurance verification, scheduling, and registration of all inpatients and outpatient into the organization. Ensures that the patient information is collected and that patients are aware of their rights to make decisions regarding their healthcare, conditions of admission, patient rights and financial responsibilities, hospital policies and procedures.
Patient Representative - FLO ED St. Elizabeth HealthcarePatient Representative - FLO EDFlorence, KYJob Summary: The Patient Representative is responsible for acting as a conduit between the patient, families, and Emergency Room staff implementing and participating in customer service activities to ensure extraordinary patient experience. Retrieving needed items for the comfort of patients (pillows, inventory bags to store patient's personal items, locating a wheelchair, beverages, food items, etc.).
Patient Services Representative - Front Desk - Crestview Hills, KY and Eastgate, OH ExternalPatient Services Representative - Front Desk - Crestview Hills, KY and Eastgate, OHKentuckyProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Access Representative - Union/Southgate/Cold Spring Cincinnati Children's Hospital Medical CenterPatient Access Representative - Union/Southgate/Cold SpringFlorence, KY$17.49–$20.99 / hourRevenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling.
Patient Services Representative - Front Desk - Crestview Hills, KY and Eastgate, OH The Dermatology GroupPatient Services Representative - Front Desk - Crestview Hills, KY and Eastgate, OHKentuckyProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Access Representative Cincinnati Children's Hospital Medical CenterPatient Access RepresentativeCrestview Hills, KY$17.49–$20.99 / hourRevenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling.
Patient Services Representative - Front Desk - Crestview Hills, KY The Dermatology GroupPatient Services Representative - Front Desk - Crestview Hills, KYKentuckyProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
NewPatient Support Representative KnipperPatient Support RepresentativeLouisville, KYResponsibilitiesRESPONSIBILITIES:Support inbound and outbound phone lines for the pharmacyAnswer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goalsAble to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemailAccurately and completely capture information and update systems appropriatelyBe flexible, organized and able to comply with constantly changing program business rulesInvestigate issues that cannot be resolved at the time of the initial call and follow through until issue resolutionProvide first call resolution where possible. Provide availability, tracking and shipping information for patient's medication as neededRespond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations.
NewPatient Representative - FLO ED SEH Saint Elizabeth Medical CenterPatient Representative - FLO EDFlorence, KentuckyThe Patient Representative is responsible for acting as a conduit between the patient, families, and Emergency Room staff implementing and participating in customer service activities to ensure extraordinary patient experience. Retrieving needed items for the comfort of patients (pillows, inventory bags to store patient’s personal items, locating a wheelchair, beverages, food items, etc.).
Patient Access Representative (PAR) - OB/GYN - Covington Ochsner Clinic FoundationPatient Access Representative (PAR) - OB/GYN - CovingtonCovington, KentuckyResponsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types. This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information.
Patient Access Representative III, Med Center I - W Market, 8:00a-4:30p University of Louisville Physicians IncPatient Access Representative III, Med Center I - W Market, 8:00a-4:30pLouisville, KYPrimary Location: Address: Shift: Job Description Summary: Job Description: • Answer all incoming calls with exceptional customer service with a focus on compassionate patient centered care • Schedule new, return, internal employee, and referring provider VIP appointments within multiple groups • Review incoming website appointment requests and handle in a concierge style manner by acting as one point of contact for our patients in scheduling appointments across the organization in a timely manner • Accurately schedule patient appointments in accordance with physicians template and guidelines using access center technologies • Regularly monitor guided schedule documents to ensure up to date scheduling compliance • Determine appropriate physicians for all non-directed referrals • Reschedule patients using proper functions • Field non-clinical patient questions or transfer to appropriate clinical parties • Set patients expectations for their visit ensuring an excellent patient experience • Call patients to reschedule appointment when clinic is cancelled • Use Allscripts, Centricity Business, online paging systems as well as retrieve information from other hospital systems • Treat all matters confidentially concerning patient information according to HIPAA guidelines. A note on required work experience: For internal promotions, equivalent experience as a Patient Access Representative II in 2+ assigned specialty groups will substitute for the work requirement.
Representative II, Customer Service (New Patient Onboarding) Cardinal HealthRepresentative II, Customer Service (New Patient Onboarding)Field, IllinoisRemoteThe Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Phlebotomist Patient Services Representative GTTPhlebotomist Patient Services RepresentativeShelbyville, KYLeveraging the world’s largest clinical laboratory database, the organization provides insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. This role is responsible for drawing high-quality blood samples, preparing specimens for laboratory testing, and maintaining patient trust through professional communication and safe collection practices.
Clinic Patient Service Representative, Neurosurgery Clinic TJ Regional HealthClinic Patient Service Representative, Neurosurgery ClinicGlasgow, KentuckyResponsible for daily assisting the Front Office/Assistant Office Coordinator with front office functions including but not limited to: meeting and greeting patients, registration, scheduling of appointments, insurance verification, filing, cashiering and collections, screens and directs telephone calls. Skills in establishing and maintaining effective and professional relationships with patients, medical staff, clerical staff and the public will be essential.
NewPatient Access Representative Grace HealthPatient Access RepresentativeCorbin, KYFull timeCare team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Summary: Monitor reception areas, greet patients, update chart information, and effectively initiate patient visits.
Patient Support Representative CareTriaPatient Support RepresentativeLouisville, KentuckyRespond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations. Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail.
NewPatient Support Representative KnippeRxPatient Support RepresentativeLouisville, KYOnsite Louisville office8am-4:30pm M-FTemp role: July- SeptemberResponsibilitiesRESPONSIBILITIES:Support inbound and outbound phone lines for the pharmacyAnswer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goalsAble to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemailAccurately and completely capture information and update systems appropriatelyBe flexible, organized and able to comply with constantly changing program business rulesInvestigate issues that cannot be resolved at the time of the initial call and follow through until issue resolutionProvide first call resolution where possible. Provide availability, tracking and shipping information for patient's medication as neededRespond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations.
Patient Access Representative III, Med Center I - W Market, 8:00a-4:30p UofL HealthPatient Access Representative III, Med Center I - W Market, 8:00a-4:30pLouisville, KentuckyReview incoming website appointment requests and handle in a concierge style manner by acting as one point of contact for our patients in scheduling appointments across the organization in a timely manner. For internal promotions, equivalent experience as a Patient Access Representative II in 2+ assigned specialty groups will substitute for the work requirement.
Patient Support Representative Knipper HEALTHPatient Support RepresentativeLouisville, KYRespond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations. Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail.
NewPatient Support Representative Knipper HealthPatient Support RepresentativeLouisville, KYRespond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations. Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail.
NewJob Patient Support Representative Knipper HealthJob Patient Support RepresentativeLouisville, KYRespond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations. Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail.
Patient Services Representative AdaptHealth CorpPatient Services RepresentativeMurray, KYPosition Summary: Provides exceptional customer service by answering phone calls and ensuring patient needs are met with care and efficiency. All Level 1 duties plus: Handles advanced call types: oxygen (O2) services, DME, insurance verification/clarification.
NewFinancial Counselor, Patient Registration, Days Norton HealthcareFinancial Counselor, Patient Registration, DaysLouisville, KentuckyFull timeThe financial counselor is responsible for interacting with patients, representatives and other customers in a positive manner that results in prompt reimbursement. Responsibilities: The role of the Financial Counselor is to exemplify excellent customer service skills by acting as a liaison to patient registration and insurance verification and providers.
NewFinancial Counselor, Patient Registration, Days Norton Healthcare FoundationFinancial Counselor, Patient Registration, DaysLouisville, KYThe financial counselor is responsible for interacting with patients, representatives and other customers in a positive manner that results in prompt reimbursement. The role of the Financial Counselor is to exemplify excellent customer service skills by acting as a liaison to patient registration and insurance verification and providers.
Patient Access Coordinator, Shelbyville Hospital, 2:30p-11:30p University of Louisville Physicians IncPatient Access Coordinator, Shelbyville Hospital, 2:30p-11:30pShelbyville, KYJob Description: The Patient Access Coordinator is responsible for oversight of revenue cycle activities related to patient registration, referrals, precertification/pre-authorization, insurance verification, co-pay collections, customer service functions and training pertaining to front-end operations to ensure financial goals are met. Essential Functions: Maintains and oversees planning and coordination of all patient registration functions to ensure effective cash flow through patient registrations, insurance verifications, pre-authorizations, collections and referrals to eligibility and outreach enrollment specialists.
Patient Access Registrar, South Hospital, Part-time, Weekend, 7a-7p University of Louisville Physicians IncPatient Access Registrar, South Hospital, Part-time, Weekend, 7a-7pShepherdsville, KYReceives and interviews patients in a courteous, empathetic, and professional manner • Obtains and enters complete and accurate patient demographic, guarantor, and insurance information • Assures completion of forms for signatures, authorization and consents • Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group and authorization numbers to ensure proper billing • Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery (ODSU), Lab, Radiology, T-accounts, etc.). Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, inpatient to ODSU, etc.) • Ensures that the ordering, attending, referring and primary care physicians are documented in the hospital computer system (SMS) correctly when registering patients • Maintains awareness of individual patient needs and wait times for registration.
Patient Access Supervisor Appalachian Regional Healthcare, Inc.Patient Access SupervisorBarbourville, KentuckyFull timeOverview: A Patient Access Supervisor is responsible for managing the patient access functions of a healthcare facility, including patient registration, appointment scheduling, insurance verification, and patient information. 1-3 years Minimum of 3 years of experience in patient access or related field, with at least 1 year of supervisory or management experience.
Patient Access Coordinator, Shelbyville Hospital, 2:30p-11:30p UofL HealthPatient Access Coordinator, Shelbyville Hospital, 2:30p-11:30pShelbyville, KentuckyThe Patient Access Coordinator is responsible for oversight of revenue cycle activities related to patient registration, referrals, precertification/pre-authorization, insurance verification, co-pay collections, customer service functions and training pertaining to front-end operations to ensure financial goals are met. Maintains and oversees planning and coordination of all patient registration functions to ensure effective cash flow through patient registrations, insurance verifications, pre-authorizations, collections and referrals to eligibility and outreach enrollment specialists.
Patient Access Registrar ED, UofL Hospital, 6:30a-3:00p University of Louisville Physicians IncPatient Access Registrar ED, UofL Hospital, 6:30a-3:00pLouisville, KYJob Description Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit.
Patient Access Registrar, ED, UofL Hospital, 10:30p - 7:00a University of Louisville Physicians IncPatient Access Registrar, ED, UofL Hospital, 10:30p - 7:00aLouisville, KYJob Description Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit.
Patient Access Registrar, Medical Center Southwest, 7:30a-4:00p University of Louisville Physicians IncPatient Access Registrar, Medical Center Southwest, 7:30a-4:00pLouisville, KYJob Description Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit.
Patient Access Registrar, Medical Center East, Part Time, 2:00p-10:30p University of Louisville Physicians IncPatient Access Registrar, Medical Center East, Part Time, 2:00p-10:30pLouisville, KYJob Description Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit.
Patient Access Coordinator Baptist Healthcare System IncPatient Access CoordinatorLexington, KYThese duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.
Patient Access Specialist Ensemble Health PartnersPatient Access SpecialistPaducah, KY$17–$18.15 / hourResponsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Rep - Front Desk Registrar - Covington - Full Time Ochsner Clinic FoundationPatient Access Rep - Front Desk Registrar - Covington - Full TimeCovington, KentuckyResponsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types. This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information.
NewPatient Service Rep (PSR) Gastro Florence SEP Summit Medical GroupPatient Service Rep (PSR) Gastro FlorenceFlorence, KentuckyBased on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, entering accurate and thorough data into EMR, test scheduling, referral processing, and other duties as assigned. Reports to the Practice Manager, the Patient Service Representative I is primarily responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle.
Patient Access Registrar, Medical Center Southwest, 7:30a-4:00p UofL HealthPatient Access Registrar, Medical Center Southwest, 7:30a-4:00pLouisville, KentuckyAbout UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. Language Ability: • Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies.
Patient Access Registrar ED, UofL Hospital, 6:30a-3:00p UofL HealthPatient Access Registrar ED, UofL Hospital, 6:30a-3:00pLouisville, KentuckyLanguage Ability: • Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies. About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
Patient Access Registrar, Medical Center East, Part Time, 2:00p-10:30p UofL HealthPatient Access Registrar, Medical Center East, Part Time, 2:00p-10:30pLouisville, KentuckyAbout UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. Language Ability: • Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies.
Patient Access Registrar, ED, UofL Hospital, 10:30p - 7:00a UofL HealthPatient Access Registrar, ED, UofL Hospital, 10:30p - 7:00aLouisville, KentuckyLanguage Ability: • Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies. About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
NewPre-Service Representative, Days Norton HealthcarePre-Service Representative, DaysLouisville, KentuckyFull timeResponsibilities: The Pre Service representative sets the patient’s expectation and ensures a positive patient experience for upcoming surgical procedures and diagnostic tests by completing pre-registration and accurately and efficiently handling the day-to-day operations relating to financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers. The pre service representative utilizes multiple systems simultaneously and works in a fast paced, productivity driven call center environment accepting inbound calls promptly and making outbound calls in a professional and courteous manner and independently works to resolve patient and provider questions related to referrals, pre-authorizations, and insurance verification.
NewRegistration Representative, Shift Times Vary Norton HealthcareRegistration Representative, Shift Times VaryLouisville, KentuckyFull timeResponsibilities: The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines.
Registration Representative, Weekends 7a-3:30p Norton HealthcareRegistration Representative, Weekends 7a-3:30pLouisville, KentuckyPart timeResponsibilities: The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines.
Patient Access Coordinator Float Baptist Healthcare System IncPatient Access Coordinator FloatPaducah, KYDetermines the patient's out-of-pocket expense; requests payment from patient following the Point of Service Collections policy; documents receipt in electronic billing/registration system; and prepares daily deposit. Also provides clerical/secretarial support to the office as needed by typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes and ordering and maintaining supplies.
Patient Service Rep I Axia Women's HealthPatient Service Rep ILexington, KentuckyOur rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Serving as both the initial and final point of contact for in-office visitors and incoming callers, the PSR I is responsible for providing exceptional customer service while managing a variety of front-desk responsibilities.
Pre-Service Representative, Days Norton Healthcare FoundationPre-Service Representative, DaysLouisville, KYThe Pre Service representative sets the patient's expectation and ensures a positive patient experience for upcoming surgical procedures and diagnostic tests by completing pre-registration and accurately and efficiently handling the day-to-day operations relating to financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers. The pre service representative utilizes multiple systems simultaneously and works in a fast paced, productivity driven call center environment accepting inbound calls promptly and making outbound calls in a professional and courteous manner and independently works to resolve patient and provider questions related to referrals, pre-authorizations, and insurance verification.
Registration Representative, 7a-3:30p Norton HealthcareRegistration Representative, 7a-3:30pLouisville, KentuckyPart timeResponsibilities: Job Responsibilities: The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines.
Patient Registration Coordinator BHG CareersPatient Registration CoordinatorElizabethtown, KentuckyPatient Registration Coordinator Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. Reporting to the Program Director or Office Manager, this role involves greeting patients, verifying identification and insurance, managing patient accounts, and performing necessary administrative tasks.