NewSales Development Representative AthenahealthSales Development RepresentativeBoston, MA$48,000–$82,000We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
Patient Access Representative GTTPatient Access RepresentativeCharlestown, MAThe Patient Access Representative supports Behavioral Health Services by handling patient registration, claims processing, and scheduling activities. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces.
Practice Coordinator/Patient Representative Dana-Farber Cancer Institute IncPractice Coordinator/Patient RepresentativeFOXBOROUGH, MA$49,400–$55,800 / yearProvides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.
NewPatient Service Representative I - Part-Time Weekday & Weekend Overnights TuftsMedicinePatient Service Representative I - Part-Time Weekday & Weekend OvernightsLowell, MA$20.12–$25.15 / hourJob Overview Responsible for interviewing inpatients and outpatients to obtain accurate registration data, documenting demographic and financial information in the hospital registration system, completing pre‑service collection of patient liability, and verifying patient insurance and benefits eligibility. Job Summary This role focuses on revenue cycle operations such as billing, collections, and payment processing, and performs Patient Access duties including the administrative and financial‑clearance tasks necessary to facilitate the procurement of clinical services.
Lead Patient Service Representative Outer Cape Health Services IncLead Patient Service RepresentativeMA$23–$27 / hourThe Lead also ensures that staff maintain smooth operations of telephone encounters, receiving, registering, and directing patients and visitors, scheduling appointments, and performing related clerical and data entry work. Ensures that the PSRs assist patients in accurately completing the Patient Registration forms, obtaining appropriate insurance cards, and informing patients when a referral is needed.
Sr Patient Experience Representative- Urology Boston Children's HospitalSr Patient Experience Representative- UrologyBoston, MA$19.83–$29.49 / hourThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage calls, support emergency communication, and assist with training initiatives.
Patient Experience Representative (Float Pool) Waltham, MA Boston Children's HospitalPatient Experience Representative (Float Pool) Waltham, MABoston, MAAfter successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. The Float Pool Waltham is a great way for you to learn about different medical specialties and departments at our Harvard teaching pediatric hospital in an administrative/customer service capacity.
Patient Services Representative - Front Desk - North Falmouth, MA Dermatology of Cape CodPatient Services Representative - Front Desk - North Falmouth, MAMassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Access Representative Merrimack HealthPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family.
Patient Access Representative Senior BWH Brigham and Women's HospitalPatient Access Representative Senior BWHBoston, MA$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Service Representative Greater Lawrence Family Health CenterPatient Service RepresentativeLAWRENCE, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
Patient Service Representative (Per Diem) Greater Lawrence Family Health CenterPatient Service Representative (Per Diem)LAWRENCE, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. • Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medical assistant when patient has been registered.
Patient Service Representative II (44-Week Position) Brandeis UniversityPatient Service Representative II (44-Week Position)Waltham, MA$27.64–$30.11 / hourBrandeis University is seeking a Patient Service Representative II to join our Health Center team and help create a welcoming, supportive experience for our students and campus community. Support providers and clinical staff with administrative and patient care tasks, including rooming patients, taking vital signs, and assisting with medication renewals, as appropriate.
Patient Access Representative Lawrence General HospitalPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Required: High School diploma Computer and typing experience Customer service skills Preferred: Prior experience working directly with the public in a healthcare patient access environment.
NewPatient Service Representative The Spaulding Rehabilitation Hospital CorporationPatient Service RepresentativeBoston, MAAdditional Job Details (if applicable)Additional Job DescriptionRemote TypeOnsiteWork Location20 Guest StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$17.71 - $25.28/HourlyGrade2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Job SummaryPatient Service Representative Needed for Spaulding BrightonOversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff.
Patient Experience Representative I - ED/OR (Waltham, onsite) Boston Children's HospitalPatient Experience Representative I - ED/OR (Waltham, onsite)Waltham, MA$19.06–$27.64 / hourPosition Summary: Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Sr. Patient Experience Representative - Physical Therapy (Waltham) Boston Children's HospitalSr. Patient Experience Representative - Physical Therapy (Waltham)Waltham, MA$19.83–$29.49 / hourPER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months). With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Experience Representative (Hemodialysis) Boston Children's HospitalPatient Experience Representative (Hemodialysis)Boston, MA$19.06–$27.64 / hourIn Hemodialysis the patient is connected to a large machine called a dialyzer that takes blood out of the body in a continuous process, cleans and filters it, and returns it to the patient's bloodstream. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).
NewAdmin Patient Experience Representative- Plastic Surgery Boston Children's HospitalAdmin Patient Experience Representative- Plastic SurgeryBoston, MA$19.06–$27.64 / hourThe Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Patient Experience Representative I - Multidisciplinary Serv (onsite) Boston Children's HospitalPatient Experience Representative I - Multidisciplinary Serv (onsite)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Ophthalmology (Waltham) Boston Children's HospitalPatient Experience Representative I - Ophthalmology (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Urology (Shrewsbury) Boston Children's HospitalPatient Experience Representative I - Urology (Shrewsbury)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Sports Medicine (Waltham) Boston Children's HospitalPatient Experience Representative I - Sports Medicine (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Lead Patient Experience Representative - Needham (onsite) Boston Children's HospitalLead Patient Experience Representative - Needham (onsite)Needham, MA$20.63–$31.46 / hourPosition Summary/ Department Summary: The Lead PER leads the administrative operations of a clinic and works to ensure the best possible patient experience by effectively leading and coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Sr. Patient Experience Representative / PER - Waltham (onsite) Boston Children's HospitalSr. Patient Experience Representative / PER - Waltham (onsite)Waltham, MA$19.83–$29.49 / hourPosition Summary The Department of Otolaryngology and Communication Enhancement at Boston Childrens Hospital is dedicated to providing comprehensive care for ear, nose, and throat (ENT) disorders including communication differences with hearing, balance, speech production, language processing, voice quality, feeding, swallowing, and more. Patient Experience Representative / PER - Waltham (onsite) 84375BR Otolaryngology and Communication Enhancement testing Apply Save Share [addthis tool="addthis_inline_share_toolbox_kuh2"].
Patient Experience Representative (Infusion CAT/CR) Boston Children's HospitalPatient Experience Representative (Infusion CAT/CR)Boston, MA$19.06–$27.64 / hourPosition Summary: Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Patient Experience Representative I- Spina Bifida Center Boston Children's HospitalPatient Experience Representative I- Spina Bifida CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Satellite Patient Representative I South Shore Health Systems IncSatellite Patient Representative IWeymouth, MA$17.17–$23.11 / hourThe Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Patient Business Representative Brigham and Women's HospitalPatient Business RepresentativeBoston, MA$19.81–$28.30 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Patient Business Rep (PBR) functions as a financial counselor and registrar and is responsible for the in-depth evaluation of financial history for both uninsured and underinsured patients for the purpose of determining eligibility for government and pharmacy financial assistance programs.
Patient Representative Dana-Farber Cancer Institute IncPatient RepresentativeAttleboro, MA$41,200–$46,500 / yearWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone calls.
MG Patient Access Representative Brown University HealthMG Patient Access RepresentativeMA$18.13–$29.90 / hourPRINCIPAL DUTIES AND RESPONSIBILITIES: Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Must be flexible, customer / patient focused, possess a positive attitude, strong learning aptitude and the ability to work well both independently and on a team in a fast-paced environment.
Patient Access Representative II - Metrowest Medical Center Conifer Health SolutionsPatient Access Representative II - Metrowest Medical CenterTown of Framingham, Massachusetts$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Patient Access Representative Boston Medical CenterPatient Access RepresentativeBoston, MA$21.15–$27.36 / hourRequires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage. Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.
Patient Service Representative, Ortho Brigham and Women's HospitalPatient Service Representative, OrthoPeabody, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In this role, you will serve as a key member of the care team, supporting both administrative and clinical operations to ensure a positive patient experience and efficient practice workflow.
Patient Services Representative, Contact Center Massachusetts Institute of TechnologyPatient Services Representative, Contact CenterCambridge, MAPATIENT SERVICES REPRESENTATIVE (PSR), CONTACT CENTER, MIT Health, to serve as the primary point of contact for patients and other constituents, managing incoming phone calls and electronic inquiries for MIT Health; responsible for registering new patients, verifying insurance eligibility, scheduling appointments, communicating co-pay and pre-visit requirements, responding to general inquiries, and screening callers for appropriate clinical triage; coordinate care and information across internal and external service areas, ensuring a seamless patient experience. A full job description is available, here: https://health.mit.edu/jobs .
Dental Patient Services Representative II Family Health Center of Worcester IncDental Patient Services Representative IIWorcester, MAAs one of the primary receptionists, the Dental Receptionist provides excellent, attentive customer service and provides day-to-day direction for the Level I receptionists and assigned interns or volunteers. Practice Manager-Dental, provides day-to-day direction for the Level I patient services representative and assigned interns or volunteers to ensure efficient, effective front desk operations.
Patient Access Representative 9:30am-6:00pm M-F Lahey Hospital and Medical CenterPatient Access Representative 9:30am-6:00pm M-FCambridge, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative - Per Diem. Sat & Sun 7am-3:30pm Lahey Hospital and Medical CenterPatient Access Representative - Per Diem. Sat & Sun 7am-3:30pmCambridge, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative: 9:30am-6pm M- F Lahey Hospital and Medical CenterPatient Access Representative: 9:30am-6pm M- FNeedham, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative; 24 hrs 7:30a-4p. Rotating Schedule Lahey Hospital and Medical CenterPatient Access Representative; 24 hrs 7:30a-4p. Rotating ScheduleWilmington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative Lahey Hospital and Medical CenterPatient Access RepresentativeBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative; 8am-4:30pm M-F Lahey Hospital and Medical CenterPatient Access Representative; 8am-4:30pm M-FMilton, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative 8am-4:30pm M-F Lahey Hospital and Medical CenterPatient Access Representative 8am-4:30pm M-FMilton, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative - rotating schedule Lahey Hospital and Medical CenterPatient Access Representative - rotating scheduleWinchester, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative, Per Diem, Scheduling Lahey Hospital and Medical CenterPatient Access Representative, Per Diem, SchedulingBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative 3pm-11:30pm M-F Lahey Hospital and Medical CenterPatient Access Representative 3pm-11:30pm M-FNeedham, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative 40 Hours Lahey Hospital and Medical CenterPatient Access Representative 40 HoursPeabody, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Service Representative I - Full-Time, Day Shift Lowell General HospitalPatient Service Representative I - Full-Time, Day ShiftMA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Service Representative I - Full time Lowell General HospitalPatient Service Representative I - Full timeBoston, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.