Patient Check-In Representative UnitedHealth GroupPatient Check-In RepresentativeBourne, MA$16.15–$28.80 / hour1+ years of administrative experience in a business setting (i.e. healthcare or hospitality check in with cash handling, insurance verification, payment collection, banking, billing or end of the day reconciliation) with direct patient or customer service delivery (healthcare setting preferred). May review, research and correct information as needed for work business reports or work queue including but not limited to incoming referral work queue, missing coverage reports, and outstanding balance reports after 90 days in role.
NewPatient Access Representative -24hrs. 8a-12 wed/fri. Thursday 8:30a-5p and every other weekend 8:30a-5p Beth Israel Lahey HealthPatient Access Representative -24hrs. 8a-12 wed/fri. Thursday 8:30a-5p and every other weekend 8:30a-5pPeabody, MassachusettsThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Services Representative Hub Technology GroupPatient Services RepresentativeBoston, MAThis position serves as a first point of contact for patients and works closely with healthcare providers, clinical staff, and other team members to deliver a professional and positive patient experience. Patient Services Representative Patient Services Representative will work in a fast-paced clinical environment.
NewPatient Service Representative UnitedHealth Group Inc.Patient Service RepresentativeWorcester, MA$16–$29 / hourTeamwork: Ability to work collaboratively with interdisciplinary teams consisting of remote and onsite staff to improve the operations of immediate work groups by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Patient Services Representative-Radiology Emerson HospitalPatient Services Representative-RadiologyConcord, MA$18–$22 / hourMust have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision. Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography.
Patient Services Representative II UnitedHealth Group IncPatient Services Representative IIBoston, MA$20.38–$36.44 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower-level representatives.
Patient Service Representative Lahey Hospital and Medical CenterPatient Service RepresentativeBoston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Services Representative Family Health Center of Worcester IncPatient Services RepresentativeWorcester, MAPatient Services Representative ensures efficient patient flow are being followed providing consistent high quality service, problem-solving, deescalates issues or concerns and establish communication with medical teams for the purpose of patient satisfaction. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out.
patient service representative Lahey Hospital and Medical Centerpatient service representativeBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative Dental Care AlliancePatient Service RepresentativeSpringfield, MassachusettsThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Overview: Baystate Dental is looking for a Patient Service Representative in Springfield, Massachusetts, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment.
Dental Patient Services Representative Family Health Center of Worcester IncDental Patient Services RepresentativeWorcester, MADental Patient Services Representative ensures efficient patient flow are being followed providing consistent high quality service, problem-solving, deescalates issues or concerns and establish communication with medical teams for the purpose of patient satisfaction. The Dental Patient Services Representative also provide patient education material, resolve tasks from medical providers, scrubs schedules and assure patient waitlist is updated in timely manner.
Patient Service Representative Forefront DermatologyPatient Service RepresentativeWoburn, Massachusetts$19–$21 / hourFull timeThe Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.
Call Center Patient Service Representative, Ophthalmology Lahey Hospital and Medical CenterCall Center Patient Service Representative, OphthalmologyBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
Patient Services Representative - Front Desk - Newburyport, MA Northeast Dermatology AssociatesPatient Services Representative - Front Desk - Newburyport, MANewburyport, MassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Representative- Marblehead, MA Northeast Dermatology AssociatesPatient Services Representative- Marblehead, MAMarblehead, Massachusetts$22–$23 / hourProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Representative- North Andover, MA Northeast Dermatology AssociatesPatient Services Representative- North Andover, MANorth Andover, MassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Lead Patient Service Representative Outer Cape Health Services IncLead Patient Service RepresentativeProvincetown, MA$23–$27 / hourThe Lead also ensures that staff maintain smooth operations of telephone encounters, receiving, registering, and directing patients and visitors, scheduling appointments, and performing related clerical and data entry work. Ensures that the PSRs assist patients in accurately completing the Patient Registration forms, obtaining appropriate insurance cards, and informing patients when a referral is needed.
Patient Service Representative Baystate Health SystemPatient Service RepresentativeSpringfield, MA$17.98–$22.99 / hourBaystate Health, Western Massachusetts's premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a Full-time Patient Service Representative to join our experienced Cardiology team in Springfield, MA. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.
Patient Service Representative Beth Israel Lahey HealthPatient Service RepresentativeBoston, Massachusetts$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative - BIDMC (40 Hours, Day shifts) Beth Israel Lahey HealthPatient Service Representative - BIDMC (40 Hours, Day shifts)Boston, Massachusetts$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem-solving. The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains greater than 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders.