Clinical Patient Liaison - Ortho Carilion Medical CenterClinical Patient Liaison - OrthoRoanoke, Virginia$15–$21.07 / hourOther Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, teamwork and interpersonal skills. The Clinical Patient Liaison facilitates a positive experience for patients and families by serving as a liaison with staff to foster open communication and a positive relationship between patients and their families.
NewPatient Service Specialist - PRN American Oncology NetworkPatient Service Specialist - PRNFredericksburg, Virginia18.09 - $30.15 Position Summary : The Patient Services Specialist (PSS) provides high-quality front-end patient support by managing patient intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service. Schedule and manage patient appointments, including new patients, follow-ups, treatments, referrals, outside testing, and hospital admissions per physician orders.
Patient Access Associate 2 StratAcuity Staffing Partners IncPatient Access Associate 2Falls Church, VA$21–$23 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Patient Flow Coordinator Senior - rotating Virginia Commonwealth University HealthPatient Flow Coordinator Senior - rotatingRichmond, VAEssential Job functions: Provides operational support in coordinating patient flow throughout each VCU affiliated hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients. The PFCS acts as a resource in decision making processes, assists Management with quality assurance, process improvement and other department projects necessary to department's function, supports Management in quality audits to identify opportunities for improvement, support Management in coaching and mentoring staff, and attends training, in-services, and team meetings as required.
NewPatient Financial Services - Front Desk Hampton RoadsPatient Financial Services - Front DeskNorfolk, VAFacilitates effective communication between providers, team members, partner clinics, families, and caregivers; facilitates patient engagement to include identifying gaps in services, assisting with barriers for patients who frequently no-show to reschedule appointments, and patient education; and develops, maintains, analyzes, and reports data on ancillary health programs as needed to required entities. Greets patients, answers, screens, and responds to all patient inquiries, schedules appointments; collects, verifies, and enters patient information and insurance into the practice management system; informs patients about delays and wait times; and checks patients out upon appointment completion, schedules for future appointments and answers any questions.
NewPatient Financial Services Assistant - Call Center Hampton RoadsPatient Financial Services Assistant - Call CenterPortsmouth, VAFacilitates effective communication between providers, team members, partner clinics, families, and caregivers; facilitates patient engagement to include identifying gaps in services, assisting with barriers for patients who frequently no-show to reschedule appointments, and patient education; and develops, maintains, analyzes, and reports data on ancillary health programs as needed to required entities. Greets patients, answers, screens, and responds to all patient inquiries, schedules appointments; collects, verifies, and enters patient information and insurance into the practice management system; informs patients about delays and wait times; and checks patients out upon appointment completion, schedules for future appointments and answers any questions.
Patient Flow Coordinator Virginia Commonwealth University HealthPatient Flow CoordinatorRichmond, VAEssential Functions: Coordinates patient flow throughout each hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.
Patient Ambassador - M - F 8:00 - 4:30 Med-Metrix, LLCPatient Ambassador - M - F 8:00 - 4:30Arlington, VAPhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. The Patient Ambassador will play a crucial role in ensuring a positive and comforting experience for patients and their families within a healthcare setting.
NewPatient Financial Services Account Specialist (Accounts Receivable) Augusta HealthPatient Financial Services Account Specialist (Accounts Receivable)Fishersville, Virginia$18.31–$25.27Essential Job Duties: The incumbent will be responsible for working daily task s generated within any/all of the departments receivables management computer systems including assigned pre billing edit rejected claims and unpaid denied claims through identifying, documenting and following up on problematic issues that prevented the successful and timely transmission of accurate/clean claims by a third party support partner as well as following up on denied claims by governmental and other third-party payers as assigned in the work queue. Job Summary: As a designated Accounts Receivables Specialist in Patient Financial Services, the incumbent will provide organizational support for the hospital and/or medical group in the patient accounting role through clean and accurate billing and collection activity to ensure prompt account resolution and cash flow optimization on hospital and/or physician accounts receivables management.
Patient Care Specialist Sentara HospitalsPatient Care SpecialistChesapeake, VirginiaAs a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Patient Care Specialist - Community Events Sentara HospitalsPatient Care Specialist - Community EventsNorfolk, VirginiaAs a Patient Care Specialist-Community Events with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Patient Friendly Billing Customer Service Resolution Specialist University of VirginiaPatient Friendly Billing Customer Service Resolution SpecialistCharlottesville, VA$17.65–$31.36 / hourPrimary focus includes both timely responses to customers' inquiries via a variety of pathways and outreach efforts to resolve open unresolved inquires and provides information about financial assistance for patients notably uninsured/under-insured patients. The Customer Service Resolution Specialist handles and resolves customer questions, complaints, patient responsibility balances and billing inquiries with the highest degree of courtesy and professionalism.
Phlebotomist Representative I - Hospital Quest Diagnostics IncPhlebotomist Representative I - HospitalRoanoke, VA$20–$23.37 / hourResponsible for completing all data entry requirements, where applicable, accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. Must demonstrate superior customer focus; engaging in positive interactions; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Clinical Patient Liaison - Ortho Clinic Carilion Medical CenterClinical Patient Liaison - Ortho ClinicRoanoke, Virginia$15–$21.07 / hourThe Patient Liaison facilitates a positive hospital experience for patients and families by serving as a liaison with hospital staff to foster open communication and a positive relationship between patients and their families. Maintains productive, interdisciplinary, collaborative relationships with the care team to include staff, physicians, ancillary services and other internal/external care delivery partners.
Manager, Patient Access & Pre-Access Ensemble Health PartnersManager, Patient Access & Pre-AccessWoodstock, VirginiaAdditionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by Financial oversight departments. Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and providing excellent customer service.
NewPatient Care Specialist Sentara Healthcare IncPatient Care SpecialistCharlottesville, VAAs a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Manager, Patient Access & Pre-Access (Evergreen) (Open) Ensemble Health PartnersManager, Patient Access & Pre-Access (Evergreen) (Open)Fredericksburg, VirginiaAdditionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by Financial oversight departments. Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and providing excellent customer service.
Patient Access & Pre-Access Supervisor Ensemble Health PartnersPatient Access & Pre-Access SupervisorLebanon, VirginiaThe Patient Access and Pre-Access Supervisor oversees daily operations of the patient access/pre-access team, ensuring efficient workflows, staff performance, and adherence to revenue cycle goals. Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
Patient Care Specialist - Remote Sentara Healthcare IncPatient Care Specialist - RemoteChesapeake, VARemoteAs a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
NewPatient Access Associate Specialist Ensemble Health PartnersPatient Access Associate SpecialistChester, VirginiaPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.