I will: • Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) • Use positive communication in my tone of voice, body language, and choice of words. 2. Provides assistance with the nutritional needs of the patients, including feeding, mealtime assistance/set-up, supplying fluids, refilling water pitchers and delivering supplemental/bedtime snacks.