Perform data entry duties, such as: processing orders, updating customer accounts, log claims for freight companies, pricing, reporting, map 'ship-to's' and item cross reference in MAPADOC, email invoices to customers upon request, distribute incoming faxes, and retrieve order from order processing partners. As a First Aid Customer Service Representative, you will be supporting our customers by ensuring timely, accurate, and professional services by managing customer inquires, processing orders, resolving product or service issues, and maintaining strong client relationships.