Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewManager, Food Operations gategroupManager, Food OperationsDulles, VA$80,000–$85,000 / yearThe position is responsible for supervising food production employees in a unionized environment to ensure food specifications, quality assurance of products, sanitation, HACCP and FDA regulations are followed and is responsible for labor and food cost controls. Supervises employees on daily operations including: Conducts performance evaluations for employees providing specific and detailed feedback on their management and leadership skills and the attainment of their respective goals and objectives.
NewDirector, Learning & Development HITT ContractingDirector, Learning & DevelopmentFalls Church, VA$125,000–$180,000 / yearBuild partnerships with trade contractors, high schools, technical and vocational programs, community colleges, apprenticeship organizations, workforce development groups, and other industry partners to expand awareness of construction careers and create more accessible pathways into the skilled trades. Lead HITT's approach to craft and skilled trades learning and workforce development, recognizing the critical role skilled talent plays in HITT's ability to deliver exceptional work and the broader challenge the construction industry faces in attracting and developing the next generation of craft professionals.
NewClinical Quality Improvement Specialist- Fairfax, VA Vitas HealthcareClinical Quality Improvement Specialist- Fairfax, VAFairfax, VAPerforms quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership.
NewStrategic Planning and Program Coordinator TOWN OF FOREST HEIGHTSStrategic Planning and Program CoordinatorOxon Hill, MDThe Strategic Planning Coordinator plays a key role in enhancing government efficiency and service delivery through long-term planning, executing growth initiatives, research, analytics, grant coordination, policy development, and organizational management initiatives supporting the Town Administrator. The Strategic Planning & Program Coordinator serves as a mid-level staff and policy support professional responsible for leading organizational planning, performance management, interdepartmental and interagency coordination, special projects, and strategic initiatives for the Town of Forest Heights.
Vice President - Operations - Residential Multi-Family Affordable Housing Property Management) Pratum CompaniesVice President - Operations - Residential Multi-Family Affordable Housing Property Management)Gaithersburg, MD$130,000–$150,000 / yearFull timeWhile performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; public spaces indoors and outdoors of apartment communities, including individual residences/homes; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. Supervisory responsibility for all direct reports which will include Directors of Operations, Regional Property Managers, General Managers, and Community Managers within assigned property portfolio, with indirect oversight of on-site team members; includes, but is not limited to hiring, training, supervision, and corrective counseling and performance management.
Marketing and Leasing Manager - Multi-Family Property Management Pratum CompaniesMarketing and Leasing Manager - Multi-Family Property ManagementGaithersburg, MD$75,000–$90,000 / yearFull timeFamiliarity with industry-relevant marketing and technology platforms is required, including Yardi PMS, EliseAI CRM, Google Ads and Ad Words, AI-supported marketing tools, Microsoft Office Suite, Adobe Creative Suite, Canva, Flipbook platforms, SurveyMonkey, reputation management monitoring software, website design software tools, Mailchimp, Loomly, and social media optimization tools. The Marketing and Leasing Manager at Pratum Companies is responsible for developing and executing a results-driven marketing and resident strategy that directly supports leasing performance, occupancy growth, and overall asset value across a diverse multifamily portfolio.
NewPerformance Management/Metric Analyst III, (Contingent Upon Award) Tria FederalPerformance Management/Metric Analyst III, (Contingent Upon Award)Falls Church, VASupported programs include OCMO; Quality, Safety, and Leadership Academy (QSLA); Women's Health; Trauma Strategy; Emergency Medical Services; Dental Services; Pharmacy Services; Navy Medicine Operational Clinical Communities; and Medical Research and Development. This position will join a team of administrative professionals supporting healthcare operations, program management, analysis, research, education programs, correspondence/task management, and military healthcare related policies and programs.
Performance Management Analyst CACIPerformance Management AnalystSterling, VirginiaAssist the lead in managing the Performance Management and Service Level Management functions of the Network Service Operations, and specifically the oversight relationships among both the program and other Service Providers, key government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs are adhered to for end-to-end service delivery. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Vice President, Business Management and Performance Credit Acceptance CorporationVice President, Business Management and PerformanceWashingtonRemoteThis role partners closely with executive leadership across Sales, Operations, Collections, Product, Finance, and Business Intelligence to align strategic priorities, operational execution, and financial outcomes into a single, coherent narrative that drives enterprise decision-making and report to the Chief Business Office. This leader is accountable for translating strategy into measurable drivers, delivering accurate and actionable forecasts, and ensuring the organization operates with a clear, integrated, and data-driven view of performance.
Associate, Performance Management HITT ContractingAssociate, Performance ManagementFalls Church, VirginiaThe role reports to the Manager, Performance Management within the Human Resources department and will partner closely our Learning & Development and HR Business Partner, and Enterprise Business Solutions teams. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
NewPerformance Management/Metric Analyst II, (Contingent Upon Award) Tria FederalPerformance Management/Metric Analyst II, (Contingent Upon Award)Falls Church, VASupported programs include OCMO; Quality, Safety, and Leadership Academy (QSLA); Women's Health; Trauma Strategy; Emergency Medical Services; Dental Services; Pharmacy Services; Navy Medicine Operational Clinical Communities; and Medical Research and Development. This position will join a team of administrative professionals supporting healthcare operations, program management, analysis, research, education programs, correspondence/task management, and military healthcare related policies and programs.
IT Performance Management SME AretumIT Performance Management SMEMcLean, VARemoteThe ideal candidate will bring significant experience in IT governance, performance management, IT service management, and program controls, with the ability to translate complex technical and operational information into actionable insights for both technical and executive stakeholders. Aretum is seeking an experienced IT Performance Management Subject Matter Expert (SME) to serve as a lead technical and analytical resource supporting IT portfolio oversight and performance management.
IT Performance Management SME ZantechIT Performance Management SMEAshburn, VAPerformance Data Analysis: Analyze technical, financial, and operational data from the integrator and portfolio systems to identify trends, evaluate performance against established baselines, and surface risks or opportunities. Zantech is looking for a talented IT Performance Management SME to contribute to the success of our upcoming Operations and Program Management Support Services project for a Hybrid role based out of Ashburn, VA.
IT Performance Management SME (Remote) ZantechIT Performance Management SME (Remote)Ashburn, VARemotePerformance Data Analysis: Analyze technical, financial, and operational data from the integrator and portfolio systems to identify trends, evaluate performance against established baselines, and surface risks or opportunities. Zantech is looking for a talented IT Performance Management SME to contribute to the success of our upcoming Operations and Program Management Support Services project for a Hybrid role based out of Ashburn, VA.
Performance Management Analyst CACI International Inc.Performance Management AnalystSterling, VA$86,600–$181,800 / yearResponsibilities: Assist the lead in managing the Performance Management and Service Level Management functions of the Network Service Operations, and specifically the oversight relationships among both the program and other Service Providers, key government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs are adhered to for end-to-end service delivery. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Capacity & Performance Management Analysts Blue Rose Consulting Group, Inc.Capacity & Performance Management AnalystsWashington, DCThis position supports the Department of State Consular Affairs global information technology environment, which includes domestic and overseas facilities, on-premises infrastructure, cloud platforms, applications, databases, and enterprise support services. Blue Rose Consulting Group, Inc. (Blue Rose) is a certified HUBZone and Service-Disabled Veteran-Owned Small Business supporting Federal customers with mission-focused technology, professional services, and operational support.
Oracle Cloud Enterprise Performance Management (EPM) Lead Accenture Federal ServicesOracle Cloud Enterprise Performance Management (EPM) LeadArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $148,800—$306,500 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Black Belt Performance Improvement Analyst - Falls Church VA ASP Web SolutionsBlack Belt Performance Improvement Analyst - Falls Church VAFalls Church, VAComprehensive Support: Experience providing a range of educational and training opportunities tailored to Sailors individual needs. Required Skills: Tailored Training: Experience providing customized training resources to meet the specific needs of Sailors.
Master Black Belt SPIDR - Performance Improvement Analyst - Falls Church VA ASP Web SolutionsMaster Black Belt SPIDR - Performance Improvement Analyst - Falls Church VAFalls Church, VARequired Skills: Tailored Training: Experience providing customized training resources to meet the specific needs of Sailors. Must possess experience in all elements of ASQ MBB Book of Knowledge (BOK) or equivalent industry recognized quality organization (i.e., NCQA and others).